Byron's Babbles

Our #1 Customers

This week, Simple Truth #11, “Profit is the applause you get for creating a motivating environment for your people so they will take good care of your customers”, in Simple Truths of Leadership: 52 Ways To Be A Servant Leader and Build Trust, Making Common Sense Common Practice by Ken Blanchardand Randy Conley reminded us that our number one people in our organizations are our people that make it all happen.

“If you train, empower, and care about your people as your number one most important customer, they will go out of their way to take care of your organization’s number two most important customer – the folks who buy your products and services.”

Simple Truths of Leadership, p. 35

So, don’t forget…make your team members and employees number one so they can make those your organization serves number one!


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