Preaching From The Office
Last night we had a great 3D Leadership gatherings in Indianapolis. One of the cool things we did was have a good leader/bad leader discussion. With this we discussed good leadership traits and bad leadership traits. Then by writing good leader traits on the right wing of gliders and bad leader traits on the left wing and throwing them to each other, we developed a top 5 good leader traits and top 5 bad leader traits.
One of the top 5 bad leader traits was “Preaching From The Office”. Bottom-line: the pull to stay in the office can be great. It takes a love of the people and the work to throw oneself into the work, for leaders to leave their offices. The best leaders, according to the teacher leaders I was working with last night, get out of their offices. Here’s why:
- When we get out of our offices we give encouragement to those we serve.
- When we get out of our offices we discover the amazing people in our organizations. This enables us to get to know those we serve.
- When we get out of our offices we collaborate. This allows us to see the organization from all vantage points. Thus we would avoid making decisions in isolation.
- When we get out of our offices we see where the vision has leaked, excellence has slipped, and communication has faltered.
- When we get out of our offices we are able to tweak and make changes with knowledge, clarity, and credibility.
As you can see this bad leader trait has serious implications. The good news is, it is easily fixed. Get out of your office. You will gain insight and those you serve will love having you in the trenches.
Triageformational Leadership: New Hybrid Definition of Triage and Transformational Leadership
You all know how I like to make words up, so here is my latest: Triageformational Leadership. Actually, I made up the word and the definition over a year ago while in a meeting, but am just now blogging about. Does that give you any indication of how long my “want to blog ideas” list is? Anyway, here is the definition: The process of leading by core values to determine and prioritize needed changes so limited resources can be rationed efficiently and effectively to support the organization’s realization of vision and mission.
The important thing to note about triageformational leadership is that that the transformation is done by triaging by using core values. So many times this is given lip service, but not really done. By putting our core values at the forefront of our triageformational leadership we:
- determine our school or organization’s distinctives.
- dictate personal involvement.
- communicate what is important.
- embrace positive change.
- influence behavior.
- inspire people to action.
- enhance credible leadership.
- shape teaching/employee character.
- contribute to educational/organization success.
…it is clearly necessary to invent organizational structures appropriate to the multicultural age. But such efforts are doomed to failure if they do not grow out of something deeper; out of generally held values. ~ Vaclav Havel
So much goes into truly embodying what it means to be a triageformational leader beginning with the sense of community we develop within an organization. Those that I believe that would make great triageformational leaders place a high value on fostering an environment or community of collaboration. This community is balanced, diverse, and equitable. These leaders build community and culture by truly living out their own core values and the organization’s core values. Just like doing triage in an emergency situation, these leaders are prioritizing what gets done next by matching core values to the situation. This in turn brings about transformation and service oriented leadership.
Welcome To Your New Addiction
What’s At Your Core (Value)?
Where to begin? There is so much I want to say! Yesterday we had a great gathering of our Florida 3D Leadership group outside Orlando at Renaissance Charter School at Boggy Creek. I love going there and spending time with this group. Yesterday’s topic was core values. We spent the morning setting the stage with some cool activities (Emoji tattoos, making graphic mantras) and discussions around core values and what they wanted to do with their lives and what they wanted their legacy to be.
Then, the coolest thing happened – Lunch!
Our lunch was delivered and catered from Fuzzy’s Taco Shop. First of all, as the truck, bright yellow, pulled up, it caught my eye out the window I had immediately seen the shiny object and was off topic. Check out the picture of the truck and you will understand what I am talking about. So, as they were setting up at one end of the room we were in, I asked one of the workers, Mariah Miller, whether she liked working at Fuzzy’s Taco Shop and if she did, why? Well, let me tell you, she jumped right into our core values discussion and said that she liked it because her boss did not act like a boss and did not want to be called a boss. He wanted to be considered a coworker.
Graphic Recording by Amy Reynolds
Then her coworker (boss), or leader, as he likes to be called came in, not having heard me ask the question. I called him over and asked him what his workers would say his mantra was (this was a core values discussion from the morning). He then basically reinforced everything Mariah had told us. We were amazed by the message that David Morales had for us in what became an outstanding extemporaneous luncheon keynote, literally.
David explained he had ended up in Florida, via Texas, because he quit his job, and I quote, “because my core values did not match those of the company I was working for at the time.” Of course I am beaming at this point and everyone was looking at me like I had set this up, which I had not. We had discussed how individual and organization core values needed to match. I had said earlier in the day that is was just a fact that if at any point your own core values become much different from the organization you work for, that it was time to quit. He was affirming everything we had talked about earlier in the day, but with the flare of personal experience and a lot of passion.
He then told us about looking for a job and finding Fuzzy’s Taco Shop. He told us how he cut the deal for Fuzzy’s Taco Shop to cater for the Dallas Cowboys and Texas Rangers. He told us about how he has opened 29 businesses. Finally, he explained how core values build communities of commitment. We had been discussing how core values communicate what is important, influence behavior, and inspire people to action. We had also talked about how core values enhance credible leadership. David Morales from Fuzzy’s Taco Shop had become our exemplar. We did not need to spend very much time with his employees to know he was credible.
…it is clearly necessary to invent organizational structures appropriate to the multicultural age. But such efforts are doomed to failure if they do not grow out of something deeper; out of generally held values.” ~Vaclav Havel
Graphic Recording by Amy Reynolds
Core values are what support the vision, shape the culture and reflect what an organization values. They are the essence of the organization’s identity – the principles, beliefs or philosophy of values. Many organizations focus mostly on the technical competencies but often forget what are the underlying competencies that make their organizations run smoothly — core values. Establishing strong core values provides both internal and external advantages to the organization. Clearly, Fuzzy’s Taco Shop and David Morales have mastered this.
Needless to say, we were amazed at this outstanding example of a company and it’s employees living out shared core values. Would you, your organization, or school have been able to extemporaneously keynoted our lunch today with the same level of authenticity related to core values as David Morales, Mariah Miller, and Fuzzy’s Taco Shop were able to?
Are You Setting Precedent?
This week while reading On Grand Strategy by John Lewis Gaddis I came across a phrase from Queen Elizabeth I. She was reported to have said: “It is much better to set precedent than to have to live by it.” I loved this. To me it meant that she understood the importance of being an innovative leader and the power leaders have for setting the course for the future. One precedent she set was to rule by good counsel and trusted advisors. Many times I hear people in meetings saying that we don’t want to set precedent. Well, I say if it is a good thing then we probably should set a precedent. We basically have three choices: sit back and accept the status quo, let someone else lead, or we can lead by setting new precedents.
A great example of the latter was George Washington. Washington was well aware that he had been given the power to shape the American presidency. He believed that the precedents he set must make the presidency powerful enough to function effectively in the national government, but at the same time these practices could not show any tendency toward monarchy or dictatorship. He was said to have commented frequently that, “I walk on untrodden ground.” There are many things that Washington set the precedent for during his presidency that are still in place today. A few include:
- Being called “President”
- Presented the State Of Union as a speech (Thomas Jefferson broke the tradition, but Woodrow Wilson started again)
- The White House protocol still used today of mornings and daytime for business and afternoons and evenings to entertain visitors
- Because of Washington’s love for being at Mount Vernon, he set the precedent of presidents retreating to their homes or other places.
- He set the precedent of a maximum of eight years in office (FDR broke that precedent, but in 1951 we made the constitutional amendment for a two term limit)
Never forget, great leadership is about standing for something bigger than yourself, and setting a precedent where it is needed. After all, an organization’s culture, or country’s culture for that matter, is a reflection of its leaders. Which means it all starts with you.
If You Cannot Lose, You Cannot Win
I always have a long list of topics that I want to blog about. With this post I get to one that hit the list on Christmas Day, 2018. My father-in-law had a page of quotes from a magazine and he did a little devotional reading before we sang Happy Birthday to Jesus (a family tradition on my wife’s side). He handed me the copy when he was done and I got to reading the other quotes. One quote really jumped out at me. Better yet, it hit me like a ton of bricks. It is one of those that I needed to read two or three times to really comprehend what it was saying. Here it is:
“If you want to do something where we can’t lose, then we must accept the proposition that we cannot win.” ~ Gene Hill, A Hunter’s Fireside Book, 1972
Read it one more time. This quote really caused me to take pause. It is very true. I we want to do things that we cannot lose at, then we have to accept that we will never win. At the time I was reading this I was really thinking about lots of things in a winning and losing context. Whether it be in the public policy arena, football bowl games, or many other things. It is very frustrating to me that many times people do not want to get behind, support, or associate themselves with new and innovative things until they know they are going to be successful (a win). That to me is playing not to lose, not playing to win. In athletics, one of the worst things you can do is play not to lose. Very rarely will that strategy get the person or team the win. I believe this is true in all other areas as well.
Not being able to take a loss or having fear of losing will keep us from ever making progress. Trying not to lose is not the same thing as trying to win. Trying not to lose is reactionary. It’s prevention. Most of the time it prevents us from winning. Worst of all, it starts with the belief that we should focus on “not losing,” which gives the idea of losing too much power. “Playing to win” begins with the belief that we can and will win. It’s empowering. The belief that we can win and the desire to do so allows us to take initiative, be creative and innovative, to be resourceful, and to take the necessary actions that will better the chances of winning—even if taking those actions comes with a particular risk. We cannot live risk free and have guarantees that everything we do will be a winner.
We’ve all seen athletes, athletic teams, businesses, and political leaders try to play it safe and approach games, life, and administrations from a safe and play not to lose vantage point. What usually happens? At best, nothing! At worst, the loss. If you’re like me you have probably been in the situation where you were really working hard for a win with very little support of others who were afraid you might lose. Then all of the sudden when the win came, lo and behold, everyone was there to take credit. Amazing!
When we are playing not to lose our focus is not on what we could gain, but on protecting what we already have. When playing not to lose energies are channeled into shoring up the status quo, and guarding against what we do not want to happen. So play to win, not to not lose. In the larger game of leadership, playing it safe is the most dangerous game plan of all. Playing to win might just be the greatest of all leadership traits. It requires putting what you already have at risk for the sake of something bigger, something better. Additionally, it requires throwing caution to the wind and having the courage to creative something new and be innovative. This takes a great deal of courage and a trait that I am so glad I have been blessed with: “being comfortable with being uncomfortable.”
So, lets get out there and play to win. Remember, without failure there can be no real progress. I leave you with the great wisdom of Theodore Roosevelt:
“It is not the critic who counts; not the man who points out how the strong man stumbles, or where the doer of deeds could have done them better. The credit belongs to the man who is actually in the arena, whose face is marred by dust and sweat and blood; who strives valiantly; who errs, who comes short again and again, because there is no effort without error and shortcoming; but who does actually strive to do the deeds; who knows great enthusiasms, the great devotions; who spends himself in a worthy cause; who at the best knows in the end the triumph of high achievement, and who at the worst, if he fails, at least fails while daring greatly, so that his place shall never be with those cold and timid souls who neither know victory nor defeat.” ~ Theodore Roosevelt
As Leaders, We Create The Weather
How do you show up? Think about this: do you show up sunny and bright or stormy and cloudy? Bottom line: if you show up as sunshine it will be a shiny happy day for the team. If you show up as a thunderstorm, however, it will be a rough ride. Either way, unlike the weather outside, you have the ability to influence the weather of your organization.
If you don’t believe this think about if you have ever worked with someone who you need to ask others what kind of mood he or she is in before talking to him or her. If you’ve experienced this then you have experienced leaders controlling the weather.
Therefore, we need to be intentional about the weather systems we create. Think about about the extremes: blizzards, hurricanes, extreme heat, or tornadoes. Then think about that sunny day with a calm breeze and moderate temperatures. Which of these weather patterns would you want to be creating?
Your teams and organizations will take their cues from you and whatever weather pattern you are projecting. If your outlook is sunny and bright, the organization is sunny and bright. If your outlook is full of storm clouds, the weather in the organization will be pretty much the same.
Next time you are with your team or people, imagine you are the weather map behind the meteorologist on television and she is about to give the weather report. If you take this moment of being mindful, it will help you to calm any storm fronts and bring sunshine and calm breezes to your organization.
Don’t forget, you are your organization’s meteorologist. As leaders, we create the weather. What kind of impacts do your weather systems have on your organization?
What’s In Your Leadership Toy Box?
A week ago I facilitated one of our 3D Leadership gatherings in Florida. We used a Leadership Toy Box through line and had the participants pick a toy at the beginning and describe what leadership traits the toy possessed and how they could use the toy for great leadership. From that discussion we came up with a great list of leadership traits to focus on:
Flexible- Big
- Supportive
- Balanced
- Resourceful
- Wise risk taking
- Celebrate
- Confident
- Results driven
- Perspective
- Approachable
- Resilient
- Humble
- Synergistic
- Listens
- Caring
- Vulnerable
- Encouraging
- Purposeful
- Empathetic
Pretty incredible list, don’t you think? If you aspire to lead, but fill effective leadership roles whose vision will inspire, these are the leadership skills to answer. There are many other leadership traits that could be listed here, but these are certainly traits that, if mastered, would make a pretty effective leader.
The trait that came up the most in all our discussions was flexibility. Flexible leaders are those who can modify their style or approach to leadership in response to uncertain or unpredictable circumstances. Flexible leaders have the ability to change their plans to match the reality of the situation. This flexibility can be helpful when pushing through change. Dr. Ron Heifetz, Harvard University, was the first to define the distinctive theory of adaptive leadership. Adaptive leadership is about mobilizing others to make progress addressing the gap between the way things currently are and the desired state you are striving toward. Additionally, adaptive leadership is a way of reading the situation and understanding what is needed to work with others.
To fully get our minds wrapped around this we need to recognize there are two types of opportunities (challenges): technical and adaptive. With a technical opportunity there is an exact answer that is already known. Adaptive opportunities involve a human component and multiple viewpoints, opinions, attitudes, or diverse set of stakeholders. I believe if a leader takes the 20 items from above and applies them to an adaptive challenge she would be well served and in a position to lead effectively. This is why I am such a believer in creating an open environment for learning about leadership. It enabled the discussions, which started with toys, to get to learning about 20 skills for developing as a leader. What traits/skills would you add to the list?
Leading Like Mr. Incredible
At our most recent 3D Leadership gathering in Florida we had the participants make name tags because our group size was around 80 individuals. But you know me, I couldn’t just have them make a normal boring name tag with a name, they also had to put the name of the superhero that they would most want to be. Then during some presenting out they had to tell us why. Great activity and way to get to know others! I was blown away, however, by one person, Bradley Warren, Assistant Principal at Waterset Charter School, who put Mr. Incredible AKA Byron on his. I was honored and asked the person why and he said, “You remind me of Mr. Incredible.” I’m pretty sure he was kidding, but… So, I had to do some studying on, you guessed it, Mr. Incredible.
Basically my research revealed that Mr. Incredible started out like any other superhero by saving the world several times. Then I found that he and other superheroes were forced to suppress their superness (yes, I made up that word). During this time it was tough for Mr. Incredible because he was looking for ways to be great and help others. Also, during this time he got married and started a family. Sounds like a lot of us, right? This reminded me that God intended us all to be leaders, fight for what is right, to win, and to defend. I try to live up to this call every day.
The big thing that stands out about Mr. Incredible to me is the fact that for him to realize it was not all about him was that he had to end up with a real family with the real day to day challenges and tribulations we all face. In thinking about it, all of the superheroes are real people with real challenges who lead real lives. It’s easy to be Mr. Incredible, or any other superhero for that matter, when you have super powers. It’s much harder to be a dad and husband, like the real Mr. Incredible, Robert Parr, who works each day and raises kids to adulthood has to do.
“No matter how many times you save the world. It manages to get back in jeopardy again.” ~ Mr. Incredible
We all need a challenge and we all need to do our part to save the world. Whether that is in the world of education, like in my case, or wherever your passion and purpose takes you. We must all choose to lead. We need to all realize we are valuable whether we can leap tall buildings (which we can’t) or not. We can, however, make a huge difference just being who we are.
What great leadership lessons I learned from a simple name tag. Thanks Bradley, for making me evaluate and reflect on whether I am living up to the Mr. Incredible standards. Do you have any Mr. Incredible insights to add?
Displaying Leadery
So, those that know me know I love coming up with new words. I am OK with making new words that end up getting the dreaded red hash-marked line under them (meaning it is misspelled or doesn’t exist). Today at our February Carolinas 3D Leadership gathering in South Carolina, the group came up with a new word: “Leadery”. I was all over it immediately because of my love for creating new words. Why can’t we create new words, anyway? Who is the new word police? What is the process for creating a new word? Well, I did a little studying.
It turns out any of us can create new words. In fact the term for someone who coins a new word is a neologist. If you say you knew this you are lying! Shakespeare is often held up as a master neologist, because at least 500 words (including critic, swagger, lonely and hint) first appear in his works. Experts, however, are not sure whether he personally invented them or was just transcribing things he’d picked up elsewhere. I’m guessing with his creative mind he invented them. From what I could find there are about 1,000 new words added to our language each year.
Back to “leadery”. In this case adding the ery to the end of the noun, leader, makes it an adjective. This is pretty cool because I would compare it to bravery. How many times have you heard that someone displayed great bravery? Or, she conducted herself with bravery? Or, the General led his troops with bravery? Probably a lot, right?
Well now we have a term for the act of practicing great leadership: “leadery”. Think about these potential sentences:
- She showed leadery when taking on the principalship of the failing school.
- It took tremendous leadery to do what was right.
- It took a great deal of leadery to change the culture of the organization.
- If we stay focused on self, others, and the wider world we can lead with leadery.
- She instilled leadery in the team.
There’s a good chance that “leadery” won’t become one of the 1,000 new words for 2019, but it has sure been fun to learn about the development of new words. Why not have a word that compliments “lead” or “leading” the way that “bravery” compliments “brave”?
Final question: Can it be said you are displaying leadery?
Self-Awareness
The following is an excerpt from The 9 Dimensions of Conscious Success.
Self-Awareness
By David Nielson
Patrick Lencioni wrote in the Foreword of the book Emotional Intelligence 2.0:
Not education. Not experience. Not knowledge or intellectual horsepower. None of these serve as an adequate predictor as to why one person succeedsand another doesn’t. There is something else going on that society doesn’t seem to
account for.
I believe that “something else” is self-awareness.
When the film Animal House was released in 1978, some of my closest friends from college were convinced it was a “documentary” based on their real fraternity experiences. As entertainment, it contains many funny scenes, lines, and some great performances by popular actors of the day. I’ve always thought it was a very funny film and it certainly highlights many elements of college-level humor and bad behavior for that time. That’s clearly part of the “funny factor.” It’s designed to entertain, not to be a model for young people to follow. That said, the film can teach a lesson about the consequences of stumbling through life in a totally carefree, reactive manner (notwithstanding the humorous futures identified for the key characters at the conclusion of the movie, especially Bluto, John Belushi’scharacter).
The characters didn’t seem to demonstrate a very conscious intent with high awareness. The characters were not unconscious (except maybe after the toga party), but they certainly were not totally conscious either. Being clear about the various consequences of their choices was not much of a priority. I have to say I probably operated similarly at times when I was that age.
My simple definition of self-awareness is having the capacity for introspection and knowing at any point in time what is going on with you. It means you can see yourself as separate from others and the environment and can focus on your thoughts, feelings, physical state, and belief systems. This capacity or ability creates the solid foundation for much of life.
As my mentor John Jones used to say, “Awareness precedes meaningful choice.” From an early age, making good choices is a big part of life. It’s near impossible to make great choices with no self-awareness. As someone who has been in the business of helping others with their own development for many years, I can say that it truly is impossible to improve yourself without self-awareness.
About David Nielson
David Nielson brings over four decades of corporate, Fortune 500, and private consulting experience in organizational change management, leadership development, and training. David has helped guide large-scale change initiatives and business strategy driven by ERP, mergers, restructuring, and the need for cultural change. He’s been a featured and frequent speaker at PMI, Project World, Chief Executive Network, Management Resources Association, TEC, IABC, Training Director’s Forum, and the Alliance of Organizational Systems Designers.
David has worked around the world delivering training and consulting Services. In all those years, those countries, those clients; David has observed, learned and collected great experiences and teaching points. David decided to work on a way to “give back.” His latest book, The 9 Dimensions of Conscious Success helps readers identify their definition of purpose professionally and personally to achieve conscious success.
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