Byron's Babbles

No Expiration Date On Success

2-7We hear or say the phrase, “It’s never too late” all the time, but do we really mean it? Or, do we just say it? Additionally, we talk about being life-long learners, but would we really still mean it as age 65? In Lesson #50 entitled “65 Years Young” in 52 Leadership Lessons: Timeless Stories For The Modern Leader by John Parker Stewart tells the story of Harland Sanders. We know him best as Colonel Sanders of Kentucky Fried Chicken.

“I’m still learning.” ~ Michelangelo at age 87

Let’s get to know the man behind the phrase “Finger Lickin’ Good” a little better. Colonel Harland Sanders was born on a farm outside the town of Henryville right here in my own great state of Indiana on September 9, 1890. The Colonel first prepared meals for truck drivers at an old family dining room table wheeled into the front of his Corbin, Kentucky, service station in 1930, fried chicken was not on the menu. After Duncan Hines put his restaurant that Sanders later open across the street from the service station, in his 1935 road-food guide, the colonel began to perfect his fried chicken secret recipe of 11 herbs and spices. This was in 1939 – he was age 49.

Then, in 1952 Pete Harman, who was a friend of Colonel Sanders who operated one of the largest restaurants in Salt Lake City, Utah, became the colonel’s first franchisee. Harman came up with the “Kentucky Fried Chicken” moniker and pioneered the restaurant’s famous bucket container. It wasn’t until Sanders was age 65 that he incorporated Kentucky Fried Chicken and began signing up new franchisees. He used is  $105-a-month Social Security check to begin his franchise businesses. In 1964 at the age of 74 he sold Kentucky Fried Chicken and in 1968 at the age of 78 started another restaurant in Shelbyville, Kentucky. Wow, it really isn’t ever too late.

“There is no expiration date on our ability to succeed.” ~John Parker Stewart

Remember this: however old you are, there is an abundance of wonderful things waiting to happen for you. If you have the right attitude, you will not let them pass. Go out there and keep learning and succeeding!

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Leading Like Mission Command

FullSizeRenderThe ability to influence a group of people to accomplish a common goal takes
great leadership. At our first Harvard LILA virtual meeting of the year, last month we discussed many principles and one that stuck out to me was the idea of the US Army’s Mission Command. The principles of mission command are a guide to build and influence an organization to achieve common goals over time. The principles of mission command are: build cohesive teams through mutual trust; create shared understanding; provide a clear commander’s intent; exercise disciplined initiative; use mission orders; and accept prudent risk. Leaders cannot just execute these principles at that crucial time when the need is greatest, they need to already have a solid foundation built within the organization.

The core of a credible leader is competence, which in turn builds confidence in and from the team. People do not follow incompetent leaders, at least not knowingly. Needless to say that trust is the most important thing a leader can have, along with the team trusting each other but, without competence all of the trust is for not. Competence begins with personal and professional development. This includes the honing of skills for the profession or mission. Great leaders also develop the competence of those they serve. This in turn should result in a competent organization which is creating results.

Another important component of Mission Command is the presence of the leader on the ground next to the troops. In order to set the example, we must be shoulder to shoulder with those we serve. This will give us the first hand knowledge of the welfare of our team. Additionally, it enables us to share in the hardships and dangers of the team members we serve. It would be very tough to be competent without having a first hand view of what is going on. This first hand knowledge is also crucial for trust to exist. Many times it is the unremarkable actions of a leader that can build trust. These events might be things like a leader’s unexpected visit, an unspoken gesture of appreciation or concern, or the leader filling in for a missing team member.

“Some commanders used a helicopter as their personal mount. I never believed in that. You had to get on the ground with your troops to see and hear what was happening. You have to soak up first-hand information for your instincts to operate accurately. Besides, it’s too easy to be crisp, cool and detached at 1,500 feet; too easy to demand the impossible of your troops; too easy to make mistakes that are fatal only to those souls far below in the mud, the blood, and the confusion.” ~ Retired Lieutenant General Hal Moore in his book We Were Soldiers Once…and Young

Leaders must strive to collect the necessary knowledge from many different sources in order to make the right decision. This is why shared understanding is so important. This shared understanding can be as basic as leadership cultivating effective teamwork, which requires that team members share key understandings of their roles, of what a team is, and how to work together. Leaders must strive to collect the necessary knowledge from many different sources in order to make the right decision. This means that we must have our teams is a state of shared understanding.

This really becomes a centralized to decentralized system of leadership. Centralized leadership concentrates the power to one place. Decentralization, as a type of organizational structure, allows daily operations and decision-making responsibilities to be handled by middle and lower-level team members out and within the organization, allowing top management to focus more on major decisions. In other words, allow those closest to where the data is being produced, or what I call street level, make the decisions. Team members can be empowered by having more autonomy to make their own decisions, giving them a sense of importance and making them feel as if they have more input in the direction of the organization. It also allows them to make better use of the knowledge and experience they have gained and implement some of their own ideas. This distributed leadership is very important and should be intentionally used in organizations share the responsibility and not have everything fall on one leader. As was stated in our LILA session, “This allows leaders to solve the way they see fit.”

Flaw-Tolerant Leadership

This morning while feeding in one of our pastures I came across the most beautiful spider web. There was a dew on, which accentuated the detail and geometry of the web. It was so cool I took a picture and have included it in this post. I tweeted that the spider web either had a geometry or leadership lesson in it. Here is the leadership lesson. 

In researching spider webs just now I came across the research of Markus Buehler, an associate professor of civil and environmental engineering (CEE) at MIT. Buehler has analyzed the complex, hierarchical structure of spider silk and its amazing strength. His research shows that on a pound-for-pound basis, it’s stronger than steel. 

Working with CEE graduate students Steven Cranford and Anna Tarakanova, and Nicola Pugno of the Politecnico di Torino in Italy Buehler found that a key component of spider silk that helps make webs robust is something previously considered a weakness: the way it can stretch and soften at first when pulled, and then stiffen again as the force of the pulling increases.
Additionally, these researchers found that spider webs typically only fail or get damaged in small areas. This makes it easy for the spiders to make repairs. If you’ve ever looked closely at a spider web, it still functions even with damage. This what Buehler described in this way: “It’s a very flaw-tolerant system.”

This made me think about leading in a flaw-tolerant way and creating a flaw-tolerant organization. We talk about encouraging taking risks and encouraging failing quickly, but have we made our organizations flaw-tolerant? We need to make sure we are set up like the spider web to have localized failure/damage without it being catastrophic. 

We are beginning to accept the value of failure in the abstract. In other words we have learned, at least that corporate policies, processes, and practices. Conversely, it’s an entirely different matter at the personal level. Everyone hates to fail.

In order to create a flaw-tolerant system, more effective and interdependent upon the decisions made by each departmental leader. We need to be like the spider web and weave our teams together so we can sustain failure or small damage and be able to quickly make local repairs without missing a beat.

Is your organization flaw-tolerant?

Leadership Like A Sequoia 

Today when I read Lesson #48 entitled “The Roots of a Giant” in 52 Leadership Lessons: Timeless Stories For The Modern Leader by John Parker Stewart. In this story Stewart tells about the root system of a giant Sequoia tree. He explained that the roots of sequoias only go 6 to 20 feet into the ground, but the roots will spread out over 200-300 feet. This allows the tree survive floods and conserve soil nutrients. 

“Take care of your ‘roots’ . No one can do it all alone, not even a Giant.” ~ John Parker Stewart

I have been blessed to walk among the giant Sequoias in King’s Canyon National Park in California. In fact I have been blessed to take many groups of Agriculture Science/FFA members to see these wonders of nature. I’m disappointed that I didn’t think then to discuss this amazing root system with my students. What an amazing metaphor for developing the right foundation.We and our organizations are stronger when we are rooted in a strong foundation.
In my research on this topic I found that Sequoias help each other. Giant Sequoias do not compete with each other for resources, rather their huge root systems fuse together and they share resources. So, what is the key to a strong foundation? The root system. We are intertwined and interconnected, supportive, dependent, yet interdependent as team mates. Interlocking with each other and holding each other up. In other words we must create powerful interlocking systems to make a powerful difference.

As leaders our roots are hidden out of sight but the condition of those roots is clearly evident in our lives as a leader. Weak roots make a weak leader, just like weak roots make a weak organization. Just like the root system of the Sequoia, our roots extend in different directions. Our roots anchor us against life’s storms. They feed us and sustain us. We must also not forget to grow our leadership root system and that of our organizations.

Take a look below the surface at your organizations foundational root system. What do you see? Then take a look down deep at your own root system. Is it worthy of being compared to a Sequoia?

3 Self Leadership Strategies to Reduce Stress at Work

Guest post from Susan Fowler. Originally Published 5/25/17: https://leaderchat.org/2017/05/25/3-self-leadership-strategies-to-reduce-stress-at-work/

The fast-paced nature of today’s work environment can create stress and anxiety for workers at all levels in an organization—but especially those responsible for getting things out the door on a daily basis. Even the most organized and efficient among us can feel the strain.

Looking for some relief? Recent research confirms that a little proactive self leadership results in significantly less strain (and more energy) at the end of your workday.

See for yourself by giving one—or all three—of these strategies a try.

Ask for FeedbackTomorrow morning, try a bold start to your day. Ask for feedback from your manager, colleagues, or staff members: “Would you be willing to share one piece of feedback, based on your experience or observation, that you think would help me do my job better today?”

Neuroscience provides evidence that asking for feedback sets up a more responsive brain condition. Requesting feedback delivers the information you need when you need it, but also results in less defensiveness—meaning you are more likely to hear what you need to hear and act on it.

So, when you learn something of value, act on it! Put what you’ve learned to use. Asking for feedback and then acting on it will demonstrate the willingness to learn and grow and the courage to be honest. What’s more, others will see it as a valuable example of proactive behavior.

Identify Solutions to Problems

Ask people what is getting in the way of their being more productive and many will half-jokingly point to their manager, an irritating coworker, or an unreasonable client. Instead of bemoaning your manager who “doesn’t get it,” why not be proactive and sell your solution? Follow these four steps:

1. State the problem or issue in one clear sentence, including the implications for you and others if the situation isn’t improved.

2. Generate three solutions with the pros and cons of each solution. One of the solutions should be the one that you believe will solve the problem based on your experience and insight. But as good as your idea may be, you need to generate two more. Three is the magic number.

3. Identify the decision makers and present to them your three solutions and the pros and cons for each—not revealing which one you think is best.

4. After presenting all three solutions, provide your recommendation for the solution you think is best, along with the rationale for why. Then, seek agreement.

This technique has been proven to create either the change you desire or a valuable learning moment. Either way, you experience less stress and more energy.

Be Proactive
Stop waiting to be given authority. Be proactive.

It’s been said authority is 20 percent given and 80 percent taken. If you have a solution to a nagging problem or an idea for improving efficiency on a particular task or project, don’t let yourself get frustrated by the permission process or the hoops you need to jump through to get things done. Instead, take action. Build a business case for giving you the authority to act.

In taking action you will experience a sense of competence and autonomy—two psychological needs required to thrive at work. And those who give you the authority will also benefit by empowering you to do more so that they can focus on other things that need their attention.
Practice a little self leadership each day to reduce your stress and fatigue. Ask for feedback, identify solutions, and be proactive starting tomorrow morning. You might find yourself able to devote more time to your health, family and friends, and all those dreams you’d pursue if you only had the energy!
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ABOUT THE AUTHOR: Susan Fowler implores leaders to stop trying to motivate people. In her latest bestselling book, she explains Why Motivating People Doesn’t Work … And What Does: The New Science of Leading, Engaging, and Energizing. She is the author of by-lined articles, peer-reviewed research, and six books, including the newly revised bestselling Self Leadership and the One Minute Manager with Ken Blanchard. Tens of thousands of people worldwide have learned from her ideas through training programs, such as the Situational Self Leadership and Optimal Motivation product lines. For more information, visit SusanFowler.com

 

Neuroscience Savvy Leadership Practices

This guest post is an excerpt from The New Leadership Literacies (Johansen, 2017).

Neuroscience Savvy Leadership PracticesBy Bob Johansen

David Rock is the founder the Neuroleaderhip Institute in New York, the first research group that is integrating neuroscience and leadership principles. They are studying things like job performance.

They argue that many of the classic performance review systems trigger fight or flight mechanism in our brain and have exactly opposite effect from what we like to have. They draw upon neuroscience research and bridge to what they research means in a work environment.

David Rock’s book Your Brain at Work is a practical handbook for applying neuroscience lessons to specific daily work activities. Using detailed scenarios from days in the life of a young working couple, he makes the research practical. For example:

“I noticed a surprising pattern while putting this book together. I saw that there are five domains of social experience that your brain treats the same as survival issues. These domains form a model, which I call the SCARF model, which stands for Status, Certainty, Autonomy, Relatedness, and Fairness. The model describes the interpersonal primary rewards or threats that are important to the brain.”

The SCARF model suggests that, in order to be balanced and productive, our brains need to feel a sense of status, some certainty that provides grounding, autonomy to for self strength, balanced with a sense of relatedness to others, and finally a sense of fairness in the system. Without these brain balance basics, we feel sapped of energy.

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About Bob Johansen:

Bob Johansen is a distinguished fellow with the Institute for the Future in Silicon Valley. For more than 30 years, Bob has helped organizations around the world prepare for and shape the future, including corporations such as P&G, Walmart, McKinsey, United Rentals, and Syngenta, as well as major universities and nonprofits.
The author or co-author of ten books, Bob is a frequent keynote speaker. His best-selling book Get There Early: Sensing the Future to Compete in the Present was selected as one of the top business books of 2007. His latest book is The New Leadership Literacies: Thriving in a Future of Extreme Disruption and Distributed Everything discusses five new leadership literacies—combinations of disciplines, practices, and worldviews—that will be needed to thrive in a VUCA world of increasing volatility, uncertainty, complexity, and ambiguity. 

 
 

Growth Vs. A Fixed Mindset

MoodElevator-Floors-LarrySennThe following is a guest post by Dr. Larry Senn:

The Mood Elevator is an illustration of the human condition; it is our moment-to-moment experience of life. We all ride the Mood Elevator every day, take a moment and identify what floor you are on right now.

Of course, the goal is to stay at the top of the Mood Elevator more often and there are some techniques that can help you do that. Most of those tricks involve a switch in thinking and changing your perspective.

One of those perspective shifts is focusing on having a growth mindset versus having a fixed mindset. This was researched by Carol Dweck and written about extensively in her book called Mindset. In her writing she explains that if someone has a fixed mindset they believe that their intelligence and talents are fixed traits and they won’t get any better. Compare that to someone with a growth mindset who believes that they can always improve through hard work and dedication. They believe they can always be learning something new and where they are right now doesn’t need to be where they are forever.

This growth mindset can help tremendously in getting you out of the basement of the Mood Elevator. Let’s take a look at the bottom floors and see how you might apply this:

Impatient/frustrated: Let’s say you’re stuck in traffic or waiting for your turn at the DMV. Most people will sit there frustrated at the time wasted waiting, but if you take on a growth mindset you could be catching up on reading that article or listening to that podcast that you claim you never have time for.

Irritated/bothered: When you’re working from home or doing chores around the house and your child keeps bugging you to listen to a story they want to tell you or to go play with them outside- instead of going to irritation or bother, take 5 minutes and listen to them or play with them, you never know what you might learn about them (or yourself) in that short time.

Worried/anxious: Imagine your boss just asked you to take on a new project you’ve never done before and you’re worried you’ll mess it up. Instead think about all that you’ll learn by doing this and how you can translate that to your next project and you might even be able to add a new skill to your resume.

Defensive/insecure: Many of us tend to shut down or get defensive when we’re offered constructive criticism. Instead, take a deep breath, set your ego aside, and look at it through the growth mindset lens. Focus on what you can learn from it and how you can improve.

Judgmental/blaming: Your spouse is driving and is taking (in your eyes) the “wrong way” to the restaurant you’re having dinner. Instead of immediately telling them how wrong they are, don’t give unsolicited advice and just relax. You might learn a new and faster way to your favorite restaurant.

Self-righteous: When you’re talking with a friend and they say something wrong about a current event happening (at least in your head it’s wrong). Instead of pointing that out to them, you might ask why they see it that way. Part of growing it hearing new perspectives on things, and again you’ll probably learn something new.

Stressed/burned out: Stressed with an upcoming deadline at work? Chances are this isn’t the first deadline you’ve been stressed about. Think back to a time this happened before and remember how you grew from it and what you learned.

Angry/hostile: Is someone you know being rude or mean towards you? Instead of getting angry back at them, try asking them how they’re doing. You might learn something they’re going through and you’ll grow more as an empathetic person.

Depressed: If you’re going through something that is tough and seems unfair, ask yourself “why is this happening for me?” instead of “why is this happening to me?” You probably have a great growth opportunity or a blessing in disguise coming out of this tough situation. Focus on how you can grow from it instead of sitting in the discomfort.

51zlHThxx6L._SX320_BO1,204,203,200_Changing floors on our Mood Elevator is a matter of simply changing the way we think or having a change in perspective. It is simple, but by no means easy. It will take time to start automatically thinking like this but with enough time it will come!

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About Dr. Larry Senn
Dr. Larry Senn pioneered the field of corporate culture and founded in 1978, Senn Delaney, the culture shaping unit of Heidrick & Struggles. A sought-after speaker, Senn has authored or co-authored several books, including two best-sellers. His newest is The Mood Elevator (August 2017), the follow up to his 2012 book, Up the Mood Elevator. You can learn more about Larry and his work at his website, www.themoodelevator.com.

Leading Like A Platypus 

We need to be able to form our organizations to be platypus-like. Think about this: platypus; a new ‘critter’ combined of various parts to accomplish a specific task. This morning I read Lesson #46 entitled “The Nose Knows” in 52 Leadership Lessons: Timeless Stories For The Modern Leader by John Parker Stewart. In this story Stewart explained the platypus and what we can learn from this amazing animal. Here is what my own study and reflection revealed after being inspired by this story.

Without a doubt, a cool animal to act as a leadership example is the duck-billed platypus. It appeals to my nonconformist instincts because it breaks so many rules of biology. Consider this: the platypus has a flat, rubbery bill, no teeth, and webbed feet, like a duck. Yet it has a furry body and beaverlike tail, and nurses its young like a mammal. But wait; it walks with a lizard gait and lays leathery eggs like a reptile! And the male can use venomous hind-leg spurs to strike like a snake. The platypus holds a certain charm precisely because it does break all the rules. Somehow or other, it still works as an animal.

“Your ‘unconventional’ skill set may be exactly what your challenges call for.” ~ John Parker Stewart 

Since flaps cover its eyes, ears, and nose, how can the platypus find food? Its bill is equipped with sensitive electroreceptors, pinpointing prey like shrimp and crayfish (by sensing muscle contractions in it’s prey) as the platypus digs through mud and pebbles. With its catch stored in cheek pouches, the platypus comes up to the surface to grind the food between its toothless jaws.img_2189-1

We need to learn from the platypus and challenge the norm. Regardless of what people thought in the 1700s, and as we know today, the platypus is not the result of different parts of the otter, beaver, and duck sewn together. Yes, when one platypus was sent from Australia to Britain, scientists could not believe that the species existed. Thus, be like a platypus and be who you are regardless of any judgement or criticism; be true to your unique self.

We need to build our organizations to be platypus-like and develop a model for collaboration where we assist our team members with varying and unconventional skills in developing boundary-spanning behaviors which in turn make our organizations effective for our states and nations.

Harmonic Leadership

Today I read Lesson #44 entitled “Harmonic Persistence” in 52 Leadership Lessons: Timeless Stories For The Modern Leader by John Parker Stewart. In this story Stewart described how Alexander Graham Bell did not just sit back and coast on the life of being born into to an influencial and affluent family. He had a drive for innovating and inventing. From a very young age he had the drive to create things that would make the world a better place. 

During my own research on Bell today I found that he was an early student of sound. In his early 20s, Bell himself taught deaf children to speak and gave speech lessons at schools in his community. This is further proof of not only his drive to make the world a better place, but his persistent quest for innovating. 

I am sure that Bell was certainly influenced by his surroundings, but his obsessive interest in science and unyielding work ethic impelled him to become a great inventor. He spent his time exploring, experimenting and devising ways to improve existing technologies and people’s everyday lives. When he was 12, Bell built a corn de-husking machine for a local miller who had complained that manual de-husking was laborious and time consuming.

“A man, as a general rule, owes very little to what he is born with — a man is what he makes of himself.” ~ Alexander Graham Bell

Like many innovators, Bell indulged all of his passions. If he had an interest, he explored it. Doesn’t this sound like what great leaders do? In fact his varied interests often led to new inventions. His success with minor mechanical inventions like the de-husker and his understanding of the way ventriloquism and music manipulate sound all led to his eventual creation of the telephone.
While Bell is best known for his telephone invention, he worked on hundreds of projects throughout his life and received a number of patents in various fields.

After developing what he called the harmonic telegraph, Bell developed an acoustic telegraph (one that transmitted vocal notes) and embarked upon a patent race with Elisha Gray, who was working on an acoustic telegraph that relied on a water transmitter. The two got their patent applications in on the same date in 1876, but Bell won the patent, leading many to claim he stole Gray’s design. Critics not only tore apart Bell’s successes, they also celebrated his failures. As leaders and innovators we mid be ready for the critics. They will be there. Bell did not let this distract him. In fact it motivated him.  

It amazes me that Bell’s notebooks are still available for public consultation. Researchers believe his early ideas may still hold clues that can help provide the solutions for modern technological problems. Is that not the ultimate legacy to leave behind?

As leaders we need to stay laser focused and be persistent on bringing about harmonic and persistent innovation and growth in our organizations and those we serve. 

Hands On & Hands In Leadership

While doing my doctoral dissertation I had the occasion to do an in-depth review of the academic and practical literature on leadership. Make no mistake it is impossible to read it all. There have been tens of thousands of books written on leadership and there are several academic journals devoted entirely to the subject. The task of reviewing the leadership literature, and acting on it as leader, isn’t to understand it all (that is impossible). It is up to us, as leaders, to develop a point of view on the few themes that matter most.

One of the phrases that has always stuck with me from my leadership studies is from the brilliant Warren Bennis. He said, “Managers are people who do things right and leaders are people who do the right thing.” Furthermore, in Learning to Lead: A Workbook on Becoming a Leader he asserted, “There is a profound difference between management and leadership, and both are important. To manage means to bring about, to accomplish, to have charge of or responsibility for, to conduct. Leading is influencing, guiding in a direction, course, action, opinion. The distinction is crucial.” I believe there is a distinction between leadership and management, but I also believe that the best leaders do something that might properly be called a mix of leadership and management. 

Lesson #42 entitled “The Right Job, Done Right” in 52 Leadership Lessons: Timeless Stories For The Modern Leader by John Parker Stewart really drove home the fact that we must make sure the tasks we are doing are the best use of our and our team’s time. Being efficient does not mean anything if we are not doing the right things, or more importantly, things that matter. Remember, the content matters more than the form. 

So, to be a great leader I would argue we need to understand what it takes to do things right, and to make sure they actually get done. It’s really a balance of mastering seeing the big picture and selecting the right strategies. I always say my job is to know what to have my hands on and what to have my hands in.