Byron's Babbles

Flaw-Tolerant Leadership

This morning while feeding in one of our pastures I came across the most beautiful spider web. There was a dew on, which accentuated the detail and geometry of the web. It was so cool I took a picture and have included it in this post. I tweeted that the spider web either had a geometry or leadership lesson in it. Here is the leadership lesson. 

In researching spider webs just now I came across the research of Markus Buehler, an associate professor of civil and environmental engineering (CEE) at MIT. Buehler has analyzed the complex, hierarchical structure of spider silk and its amazing strength. His research shows that on a pound-for-pound basis, it’s stronger than steel. 

Working with CEE graduate students Steven Cranford and Anna Tarakanova, and Nicola Pugno of the Politecnico di Torino in Italy Buehler found that a key component of spider silk that helps make webs robust is something previously considered a weakness: the way it can stretch and soften at first when pulled, and then stiffen again as the force of the pulling increases.
Additionally, these researchers found that spider webs typically only fail or get damaged in small areas. This makes it easy for the spiders to make repairs. If you’ve ever looked closely at a spider web, it still functions even with damage. This what Buehler described in this way: “It’s a very flaw-tolerant system.”

This made me think about leading in a flaw-tolerant way and creating a flaw-tolerant organization. We talk about encouraging taking risks and encouraging failing quickly, but have we made our organizations flaw-tolerant? We need to make sure we are set up like the spider web to have localized failure/damage without it being catastrophic. 

We are beginning to accept the value of failure in the abstract. In other words we have learned, at least that corporate policies, processes, and practices. Conversely, it’s an entirely different matter at the personal level. Everyone hates to fail.

In order to create a flaw-tolerant system, more effective and interdependent upon the decisions made by each departmental leader. We need to be like the spider web and weave our teams together so we can sustain failure or small damage and be able to quickly make local repairs without missing a beat.

Is your organization flaw-tolerant?

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Neuroscience Savvy Leadership Practices

This guest post is an excerpt from The New Leadership Literacies (Johansen, 2017).

Neuroscience Savvy Leadership PracticesBy Bob Johansen

David Rock is the founder the Neuroleaderhip Institute in New York, the first research group that is integrating neuroscience and leadership principles. They are studying things like job performance.

They argue that many of the classic performance review systems trigger fight or flight mechanism in our brain and have exactly opposite effect from what we like to have. They draw upon neuroscience research and bridge to what they research means in a work environment.

David Rock’s book Your Brain at Work is a practical handbook for applying neuroscience lessons to specific daily work activities. Using detailed scenarios from days in the life of a young working couple, he makes the research practical. For example:

“I noticed a surprising pattern while putting this book together. I saw that there are five domains of social experience that your brain treats the same as survival issues. These domains form a model, which I call the SCARF model, which stands for Status, Certainty, Autonomy, Relatedness, and Fairness. The model describes the interpersonal primary rewards or threats that are important to the brain.”

The SCARF model suggests that, in order to be balanced and productive, our brains need to feel a sense of status, some certainty that provides grounding, autonomy to for self strength, balanced with a sense of relatedness to others, and finally a sense of fairness in the system. Without these brain balance basics, we feel sapped of energy.

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About Bob Johansen:

Bob Johansen is a distinguished fellow with the Institute for the Future in Silicon Valley. For more than 30 years, Bob has helped organizations around the world prepare for and shape the future, including corporations such as P&G, Walmart, McKinsey, United Rentals, and Syngenta, as well as major universities and nonprofits.
The author or co-author of ten books, Bob is a frequent keynote speaker. His best-selling book Get There Early: Sensing the Future to Compete in the Present was selected as one of the top business books of 2007. His latest book is The New Leadership Literacies: Thriving in a Future of Extreme Disruption and Distributed Everything discusses five new leadership literacies—combinations of disciplines, practices, and worldviews—that will be needed to thrive in a VUCA world of increasing volatility, uncertainty, complexity, and ambiguity. 

 
 

Wildly Adaptive

Screen Shot 2017-09-20 at 12.41.40 PMToday, during our first Harvard University Learning Innovation Lab (LILA) session of the year we discussed many of the commonalities of what is going on in the worlds of all the members of our consortium of leading researchers and practitioners in the field of organizational learning and change. Our theme for the year is “Emergence in Organizations.” During our discussion the phrase “wildly adaptive” really resonated with me. I have always been a person who believes in and strives to practice adaptive leadership, but the thought of being wildly adaptive struck a chord.

We need to remember that we do not have to be, or need to hold ourselves, or those organizations or individuals we lead to a certain niche or existing reality. As humans, we are designed with the ability to think through situations and conclude that the current reality is not sufficient. It is easy to be complacent and stay in a state if status quo for a long period of time. We need, however, to pay attention to the contexts and environments in which we lead for changes that should be triggering us to adapt or lead a wildly adaptive change. FullSizeRender 4

To master adaptive change we must help people to learn new ways, change behavior, achieve new understandings, and see the world through new filters. We and those we lead must do all of these things in a collective and collaborative way. This topic has caused me to reflect on a meeting on Graduation Pathways I chaired this week where the comment was made, “The pathways already exist we just need to find a way to make them work in a new graduation pathways structure.” This reminded me that we must not always look to make wholesale or technical changes but must also be adaptive.

Let’s remember to practice adaptive leadership with our initiatives as they are happening to understand how today’s turns in the road will affect tomorrow’s plans.

 

 

8 Tips for Riding the Mood Elevator

MoodElevator-Floors-LarrySenn 2This is a guest post from Larry Senn:

The Mood Elevator is an illustration of the human condition; it is our moment-to-moment experience of life. We all ride the Mood Elevator every day, take a moment and identify what floor you are on right now.

The Mood Elevator map is based on my own experience, as well as input from hundreds of groups and tens of thousands of people who have attended seminars that Senn Delaney, the culture shaping firm has put on over the past few decades.

Look at the top of the Mood Elevator and think of the times you’re more likely to be at those levels. It could be when you hug your children at the end of the day, it could be spending quality time with your significant other, or it could be when you accomplish something at work. We all, of course, would love to live on the higher levels but that’s just not realistic. As part of the human condition we will experience loss, stress, financial insecurity and other events that will cause us to drop down to depression, anger, and stress.51zlHThxx6L._SX320_BO1,204,203,200_

In my new book The Mood Elevator, I provide a variety of tips and tools that will help you better understand your human dashboard as well as help you navigate the daily up and down ride of the Mood Elevator.

Here are 8 tips to help you better ride The Mood Elevator:

  1. Know that to be human means you will ride the Mood Elevator and visit each and every floor. Don’t expect to live at the top of the Mood Elevator all of the time, cut yourself some slack when you drop down.
  2. Learn to recognize the feelings that accompany any unhealthy normal thinking or thought patterns, and make them a loud bell. When you start experiencing feelings like: impatience, anger, anxiety, excessive intensity, neediness, disconnection, and self-righteousness it’s a good indication that you’re sliding down the Mood Elevator. When you recognize this, you can take some corrective action to avoid an unhealthy normal.
  3. Use pattern interrupts to change your thinking and your feelings. Pattern interrupts are anything healthy tactics that can help you escape your spiraling negative thoughts. They can include exercise, calling a good friend, watching a funny YouTube video, or getting a good night sleep.
  4. Feed the thoughts you favor, not those that drop you to the lower floors on the Mood Elevator. If you find yourself reminiscing on a negative event in the past, or fixating on a mistake you made at work or might make at work in the future- recognize that your thoughts are going negative. You can identify your thoughts based on your feelings, if you’re feeling worried- it’s probably because you’re having worried thoughts. Use a pattern interrupt or think about something you are grateful for to break that train of thought.
  5. Take better care of yourself and remember to stretch and recover with exercise, sleep, and time off. We are more likely to catch colds if we are run down physically, and we are also more likely to catch bad moods when we are run down physically. Exercise has many mood boosting benefits and eating the right foods can help keep our energy levels up which improves our moods. Have you ever noticed how life can look so much better after a good night sleep? Getting at least 7 hours of sleep per night can drastically help us stay up the Mood Elevator.
  6. Maintain a gratitude perspective, count your blessings daily and be grateful for life itself. Even when life doesn’t look as good as we would like it to, there are always things to be grateful for. Those who choose to look at life with gratitude are happier than those who don’t. Try starting a gratitude practice by making a daily list of what you are grateful for.
  7. Remember that your thinking is unreliable in the lower mood states; delay important conversations and decisions; don’t act on your unreliable thinking, and don’t take your lower mood state out on other people.
  8. Have faith that when you are down the Mood Elevator; this too shall pass-just like the weather. The sun is always up there; the clouds can obscure it, but they will pass as will your low mood.

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About Dr. Larry Senn

Dr. Larry Senn pioneered the field of corporate culture and founded in 1978, Senn Delaney, the culture shaping unit of Heidrick & Struggles. A sought-after speaker, Senn has authored or co-authored several books, including two best-sellers. His newest is The Mood Elevator (August 2017), the follow up to his 2012 book, Up the Mood Elevator. You can learn more about Larry and his work at his website, www.themoodelevator.com.

 

 

 

Growth Vs. A Fixed Mindset

MoodElevator-Floors-LarrySennThe following is a guest post by Dr. Larry Senn:

The Mood Elevator is an illustration of the human condition; it is our moment-to-moment experience of life. We all ride the Mood Elevator every day, take a moment and identify what floor you are on right now.

Of course, the goal is to stay at the top of the Mood Elevator more often and there are some techniques that can help you do that. Most of those tricks involve a switch in thinking and changing your perspective.

One of those perspective shifts is focusing on having a growth mindset versus having a fixed mindset. This was researched by Carol Dweck and written about extensively in her book called Mindset. In her writing she explains that if someone has a fixed mindset they believe that their intelligence and talents are fixed traits and they won’t get any better. Compare that to someone with a growth mindset who believes that they can always improve through hard work and dedication. They believe they can always be learning something new and where they are right now doesn’t need to be where they are forever.

This growth mindset can help tremendously in getting you out of the basement of the Mood Elevator. Let’s take a look at the bottom floors and see how you might apply this:

Impatient/frustrated: Let’s say you’re stuck in traffic or waiting for your turn at the DMV. Most people will sit there frustrated at the time wasted waiting, but if you take on a growth mindset you could be catching up on reading that article or listening to that podcast that you claim you never have time for.

Irritated/bothered: When you’re working from home or doing chores around the house and your child keeps bugging you to listen to a story they want to tell you or to go play with them outside- instead of going to irritation or bother, take 5 minutes and listen to them or play with them, you never know what you might learn about them (or yourself) in that short time.

Worried/anxious: Imagine your boss just asked you to take on a new project you’ve never done before and you’re worried you’ll mess it up. Instead think about all that you’ll learn by doing this and how you can translate that to your next project and you might even be able to add a new skill to your resume.

Defensive/insecure: Many of us tend to shut down or get defensive when we’re offered constructive criticism. Instead, take a deep breath, set your ego aside, and look at it through the growth mindset lens. Focus on what you can learn from it and how you can improve.

Judgmental/blaming: Your spouse is driving and is taking (in your eyes) the “wrong way” to the restaurant you’re having dinner. Instead of immediately telling them how wrong they are, don’t give unsolicited advice and just relax. You might learn a new and faster way to your favorite restaurant.

Self-righteous: When you’re talking with a friend and they say something wrong about a current event happening (at least in your head it’s wrong). Instead of pointing that out to them, you might ask why they see it that way. Part of growing it hearing new perspectives on things, and again you’ll probably learn something new.

Stressed/burned out: Stressed with an upcoming deadline at work? Chances are this isn’t the first deadline you’ve been stressed about. Think back to a time this happened before and remember how you grew from it and what you learned.

Angry/hostile: Is someone you know being rude or mean towards you? Instead of getting angry back at them, try asking them how they’re doing. You might learn something they’re going through and you’ll grow more as an empathetic person.

Depressed: If you’re going through something that is tough and seems unfair, ask yourself “why is this happening for me?” instead of “why is this happening to me?” You probably have a great growth opportunity or a blessing in disguise coming out of this tough situation. Focus on how you can grow from it instead of sitting in the discomfort.

51zlHThxx6L._SX320_BO1,204,203,200_Changing floors on our Mood Elevator is a matter of simply changing the way we think or having a change in perspective. It is simple, but by no means easy. It will take time to start automatically thinking like this but with enough time it will come!

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About Dr. Larry Senn
Dr. Larry Senn pioneered the field of corporate culture and founded in 1978, Senn Delaney, the culture shaping unit of Heidrick & Struggles. A sought-after speaker, Senn has authored or co-authored several books, including two best-sellers. His newest is The Mood Elevator (August 2017), the follow up to his 2012 book, Up the Mood Elevator. You can learn more about Larry and his work at his website, www.themoodelevator.com.

Harmonic Leadership

Today I read Lesson #44 entitled “Harmonic Persistence” in 52 Leadership Lessons: Timeless Stories For The Modern Leader by John Parker Stewart. In this story Stewart described how Alexander Graham Bell did not just sit back and coast on the life of being born into to an influencial and affluent family. He had a drive for innovating and inventing. From a very young age he had the drive to create things that would make the world a better place. 

During my own research on Bell today I found that he was an early student of sound. In his early 20s, Bell himself taught deaf children to speak and gave speech lessons at schools in his community. This is further proof of not only his drive to make the world a better place, but his persistent quest for innovating. 

I am sure that Bell was certainly influenced by his surroundings, but his obsessive interest in science and unyielding work ethic impelled him to become a great inventor. He spent his time exploring, experimenting and devising ways to improve existing technologies and people’s everyday lives. When he was 12, Bell built a corn de-husking machine for a local miller who had complained that manual de-husking was laborious and time consuming.

“A man, as a general rule, owes very little to what he is born with — a man is what he makes of himself.” ~ Alexander Graham Bell

Like many innovators, Bell indulged all of his passions. If he had an interest, he explored it. Doesn’t this sound like what great leaders do? In fact his varied interests often led to new inventions. His success with minor mechanical inventions like the de-husker and his understanding of the way ventriloquism and music manipulate sound all led to his eventual creation of the telephone.
While Bell is best known for his telephone invention, he worked on hundreds of projects throughout his life and received a number of patents in various fields.

After developing what he called the harmonic telegraph, Bell developed an acoustic telegraph (one that transmitted vocal notes) and embarked upon a patent race with Elisha Gray, who was working on an acoustic telegraph that relied on a water transmitter. The two got their patent applications in on the same date in 1876, but Bell won the patent, leading many to claim he stole Gray’s design. Critics not only tore apart Bell’s successes, they also celebrated his failures. As leaders and innovators we mid be ready for the critics. They will be there. Bell did not let this distract him. In fact it motivated him.  

It amazes me that Bell’s notebooks are still available for public consultation. Researchers believe his early ideas may still hold clues that can help provide the solutions for modern technological problems. Is that not the ultimate legacy to leave behind?

As leaders we need to stay laser focused and be persistent on bringing about harmonic and persistent innovation and growth in our organizations and those we serve.