Byron's Babbles

Think Fast & Answer Quickly

I am reading the great book The Power Broker by Robert A. Caro. This book is about the leadership and power of Robert Moses. One of the strengths and attributes that people he worked with said he had was his ability to think fast and answer quickly. The context was his ability to quickly make a decision when asked a question or asked how to correct something and articulate the answer.

Usually, I consider myself a slow processor. I’m the one that when a meeting is ready to end will have a few questions to be answered or comments to be made. In other words, I’m a processor. This, I believe is very different than thinking fast and answering quickly. Actually, after thinking about this deeply I would argue this is a skill set we should develop and hone. Here’s why: it comes down to actively listening. We must work hard at actively listening. This means carefully listening to the very end. This also means resisting the urge to start formulating the answer before the other person is done asking the question. Concentrating on the question, rather than your answer, will result in a more thoughtful answer.

We are better and more powerful leaders when we are able to think on our feet, gather our thoughts quickly and deliver our points convincingly. The best leaders are able to do this. Think about it; we live in an unscripted world. Therefore, we must prepare ourselves to think fast and answer quickly.

Several years ago I was judging 30-40 sheep, cattle, and hog shows around the nation each year. I always said that many show committees asked me to judge because I was consistent (you always knew what I was going to pick to win, whether you liked my type or not) and I was fast. I could place a class of 30 lambs quickly and accurately. Which meant I could get through a show with 300-400 head without it taking forever. I always advised new judges to work quickly so the crowd didn’t have time to pick different favorites than what they had picked.

A couple of things we can do to hone these skills when being asked questions is to listen for trigger words. Trigger words will prompt you to be thinking about the most important parts of the question or point being made. It shows the listener that you heard their question or concern loud and clear and are addressing in directly and head on.

Another thing that I have to continually work on is giving the short answer first. In other words, get to the point and don’t ramble on. Give the quick answer first and let the other party ask clarifying or follow up questions.

In the end it really comes down to being authentic. We need to answer to the best of our ability and from the heart. Say what we really think.

Advertisements

Weakest Moments

Posted in Alter Bridge, Attitude, Community, Educational Leadership, Global Leadership, Leadership by Dr. Byron L. Ernest on September 7, 2019

I was finishing the day yesterday watching a news program and one of the persons being interviewed answered a question by saying, “I never judge a person by their weakest moment.” The comment caused me to think about how often we do this. It also caused me to pause and think about when I had done this, and who had maybe done this to me. Or better yet, those who had not done this to me. Think about it: we all have weak moments when we are not at our best.

It also made me reflect on a phrase in the great Alter Bridge song, Before Tomorrow Comes, “Will I be defined by things that could have been?” I’m not one that spends much time looking in the rear view mirror, so to speak, but with all the forks in the road and paths less travelled we come to, you can’t help but reflect at times.

My point here, however, is we need to not judge people on what could have been or, more importantly, at their weakest moments. It is shortsighted and foolish to judge people based solely on the worst or weakest moments in their lives. Would you want someone to base their opinion of you solely on your mistakes? My answer is no, and I am guessing that is your answer as well.

So, instead of judging others at their weakest moments, let’s as Myles Kennedy sings in Before Tomorrow Comes, “Take the hand in need; Before tomorrow comes; you could change everything.” Let’s grab those hands in need.

Manufactured Culture

Tonight in our Central Florida gathering of 3D Leadership in Orlando, Florida we got into a discussion about “manufactured cultures” vs. “organic cultures”. Clearly, just like with food, organic wins out as best. We always talk about how great it is for things to happen organically, but I had really never thought a lot about how detrimental it was for leadership to try and manufacture culture.

Most team members truly try to be honest and try to make the environment a better place. Leadership, conversely, that is inexperienced or questionable results in bad decisions. These leaders then try to manufacture a culture that is contrary to that of the larger organizational community. This leadership lacks tactical and long term strategic vision. Ultimately, this results in a disconnect of culture/morale. Check out this list of top five good leader traits that would lead to an organic culture and top five bad leader traits developed by the participants tonight that would contribute to a manufactured culture:

In order to develop a community with an organic culture, leaders need to understand their own limitations and areas for growth and fix them. Additionally, great organizational communities identify the difference between finger pointing and leading. We must also listen to our long term team members, whose insight has been proven over and over.

Great organizational communities with organic cultures listen to their teams and fix issues right away. There is also always honesty about what is going on in the organization. Additionally, organizations sometimes become very cult like which results in a manufactured culture.

How about you? Are you leading in a way that lets your organizational culture develop organically, or are you manufacturing it?

We Hate The Buzz Kill

“Everybody wants to change the world…But one thing’s clear…No one ever wants to change themselves…That’s the way things are…All because we hate the buzzkill…Jaded when we need to feel…But we can change it all if you really want it.” ~ Nothing More in the song Do You Really Want It?

Today in our 3D Leadership, session with North and South Carolina participants, we discussed the concept of a buzz kill. This was prompted by a discussion and analysis of the lyrics to the great Nothing More song Do You Really Want It?

Beware of the buzz kill. That person who is in your organization, community, class, school, or government who takes a perfectly good idea, concept, or change and shucks it off as being worthless or not meeting their own values. They do it with their negativity and virtue signaling. The thing about buzz kills is they are usually smart, respected, and rationale people. they appear to be very noble in their actions, but are full of crap at the same time. Their points may make sense, but we do not want to hear them at the time. The goal of the buzz kill is to have you join their misery.

We also need to be aware that we can create the buzz kill for ourselves and those around us. Think about times when you’ve poo poo’d someone else’s, or your own dreams or steps to changing the world. Remember, if you are not experimenting with new ideas, you are probably stuck with old, out of date ones. Notions change all the time, after all. Stick with old ideas, and your thinking will end up obsolete.

We can change it all if we really want it. Ignore the buzz kill!

Travel Is Education & BIG Learning

As you know from my previous posts, my family and I are in Calgary, Alberta, Canada right now and have seen and learned a lot. Here are my posts from the previous days:

As you can see, it has been an action packed few days of learning for my family and I. I am speaking and doing a workshop at an education research conference on leadership development here in Calgary and am so glad we came out a little early to do some exploring together.

Yesterday, before the conference we had the opportunity to go to Banff, Banff National Park Of Canada, and Lake Louise. These are two destinations that a person does not want to miss when traveling in Alberta. I am so glad that we have had the opportunity, as a family, to see so many different places and experience different cultures. My son made a comment yesterday about all the new ideas and things he has learned from talking to everyone and taking it all in. This is how we keep the creative juices flowing.

When we are young, like my son Heath, we are still finding ourselves and preparing for our education and career. The skills and experience we gain from traveling can give us life-long personal benefits as well as a leg up in the professional world. I believe traveling, even within one’s state, province, or country builds cultural awareness. Being aware of cultural values and norms is not only fascinating, but can help us understand international issues and conflicts, or even relate to the cultural norms of a foreign business partner. It is an important skill to be able to shift perspectives and see where someone else is coming from. In our globalized world it is so important to be culturally aware.

Yesterday, in Banff National Park Of Canada I learned that they are doing extensive studies on saving wildlife and reducing accidents on the Trans Canada Highway. They are fencing along the road and have built overpasses and underpasses for the wildlife to cross the interstate. Genius! Accidents and wildlife injuries have been reduced. Interestingly, they have found that black bears and cougars like to cross in the underpass and grizzly bears like to use the overpassed. You’ll find a picture of the overpass before this paragraph and a picture of the fencing here:

I get so many ideas when traveling. These inspirations can happen from seeing a sign, talking to a restaurant owner, meeting a local person, or just reflecting and meditating while enjoying the beauty of nature. I believe my creativity and innovative abilities are boosted by just taking in all I can experience. If you’re open and willing, travel will make you an incredibly more well-rounded human being.

Deep Learning In Alberta, Canada 🇨🇦

Yes! I took this picture. I did not want to leave.

This week my family and I have been in southern Alberta Canada working out of Calgary. It has been awesome. Read Calgary Stampede: Invented Tradition & Cultural Tradition and From Yahoo To Hoodoo. From the beautiful mountains, forests, prairies, canyons, Canadian Badlands and foothills, it has been awesome with all this in one place.

Three of Alberta’s five UNESCO World Heritage sites are in Southern Alberta: Dinosaur Provincial Park, Head-Smashed-In Buffalo Jump and Waterton-Glacier International Peace Park. We have now seen them all. What a couple of days of deep learning. This was some of the most spectacular scenery we have ever seen. We followed the Canadian Rockies all the way south to Waterton Park.

On the way south we stopped at Eau Claire Distillery in Turner Valley, Alberta, Canada, for a tour and to learn about their “farm to glass” process. Tania hosted us while we were there. They have tours to learn the processes for making their products, videos showing the raising and harvesting of the grain, and just a lot of this awesome Canadian hospitality we’ve been talking about. Everyone we encounter becomes our new best friend.

We learned that Eau Claire Distillery raises its own Barley on 35 acres and does all the planting and harvesting using horses. They also raise all their own rye on the distillery’s owners ground. Tania also explained that friends come out to help with the harvest. I’m in! Now that I am a friend, I want to come back and help harvest. As an agriculturalist, I am such a believer in “farm to table” and “farm to glass” opportunities. We must use every available opportunity to educate the consumers of our products about the origins and processes it takes to get food and drink to the table. From what I have now experienced at the Calgary Stampede and Eau Claire Distillery, I must say that our Canadian friends are doing a great job of this.

Everyone, however, has a responsibility to educate themselves and expose themselves to all the different things that are out there in our world. We are certainly enjoying making new friends, learning from them, and learning more about our friend-nation Canada.

From Yahoo To Hoodoo!

As you know, my family and I spent Sunday at the Calgary Stampede. I blogged about that experience in Calgary Stampede: Invented Tradition & Cultural Phenomenon. Because there are such different and great things to explore and see going all four directions from Calgary, Alberta Canada, we decided we would explore in all four directions. Yesterday we went east to see the rich prairie lands of Alberta.

And, rich prairie lands were what we immediately encountered. My son and I were immediately road farming and taking in all the beauty of the cattle in pastures, hay fields, the hay making of the roadsides (we should do this in Indiana), and yellow Canola fields. In just a few decades, canola has become one of the world’s most important oilseed crops and the most profitable commodity for Canadian farmers. The name canola is a contraction of Canada and ola, meaning oil. This Made In Canada” crop is the raw material for one of the healthiest cooking oils there is.

We also learned from the locals the importance of natural gas and oil production to this part of the world. In fact, Alberta is Canada’s leading producer of oil and natural gas.

Then it was off to Drumheller and the Canadian Badlands. Of course we had to experience the world’s largest dinosaur (pictured in this post). It was an incredible view from the the mouth of this impressive beast. Here is what we did:

After all this we stopped off at Beefsteak Restaurant in Beiseker, Alberta. I mention this stop because we had some great conversations with the local people. We learned about their agriculture, oil, and natural gas business.

On the drive back to Calgary my son, Heath, commented on how friendly and accepting people were in Canada. I was feeling that too. This was a reminder to us when we have visitors to make sure we are inviting and attentive. Sometimes it is good to walk in another persons shoes. So as guests of these great Canadians, we are learning to be better hosts. We have learned we need to take opportunities afforded with guests to Indiana and the United to share our stories and learn the stories of our guests.

Calgary Stampede: Invented Tradition & Cultural Phenomenon

IMG_6251One of the events I have wanted to attend for a long time is the Calgary Stampede. Yesterday that dream came true for my family and I. I had to come to Calgary, Alberta, Canada and speak at a research conference this week; so we decided we would make this our family vacation and get here in time to experience the Calgary Stampede. What an experience it was!

 

I also had the unexpected surprise of having a Smithbilt hat box at the hotel waiting on me when I got the hotel. I had been presented with the iconic Smithbilt Hats, Inc. White Hat representing friendship. This tradition was started in 1950 by Calgary Mayor Don MacKay. I wore it proudly all day at the Calgary Stampede, and will wear my White Hat of friendship proudly all week. Actually, I wear a cowboy hat every day back home on the farm.

To start off with we were able to walk out of our hotel, step across the street and get right on the Calgary Transit System’s, CTrain. Fifteen minutes, and Ten stops later we were exiting the CTrain and walking across the street to Stampede Park. This was just about as easy as it gets. I am a huge believer it public transit transportation and this experience to and from Stampede Park validated this. The CTrain cars were super clean and comfortable. We are looking forward to making use of this system throughout the week. Calgary had one of the earliest transit systems in North American and it is evident they have done it right.

IMG_6272Now, back to the Stampede! We were immediately greeted and made to feel welcome by the Calgary Stampede International Agriculture and Agri-Food Committee. We discussed the agriculture industries in our countries and we were given access to the hospitality area that we visited during the day and met many new friends from around the world. The Stampede is an ideal vehicle through which respect for a locally-grounded tradition can be integrated with the active promotion of the values it embodies. Specifically, these include western hospitality, commitment to community, pride of place, and integrity. This committee of the Calgary Stampede is getting it right for agriculture.

IMG_6270Then it was off to Elbow River River Camp to take part in the morning flag raising ritual. This was an incredible experience of learning cultures of the Siksika, Piikani, Kainai, Tsuut′ina, and Stoney Nakoda First Nations. It was great to connect with Indigenous culture and experience First Nations culture through stories, art, tipi life and culture, and other events. This was an incredible learning experience for my family and I. While some outsiders have claimed that native culture as being commercialized, the Calgary Stampede has actually proved to be an important factor in preserving it. IMG_6244IMG_6277It was then off to see the sites; go to the Junior Steer Classic, check out all the exhibits, walk the Midway, and check out all the food options for some lunch. It was all pretty overwhelming. The Stampede is truly an invented tradition – an activity that is accepted by the public as having a particularly long and resonant history and as representing something essential about a nation’s character, values, and identity. The Stampede symbolizes the ideals of rural collective purpose, sociability, and community. These invented traditions develop from the need to reconcile the constantly changing nature of our world with our desire for stability. The Stampede presents new values or shows us how old values apply to new situations.

 

One of my favorites was the Blacksmith Showcase. This was a great way to experience and learn what blacksmithing is all about. This was found in the Country Trail of the Agriculture Zone. We learned so much and even got to watch as a blacksmith made the hat pictured here for us.

 

Then came the signature event: The Calgary Stampede Rodeo. Little did I know we were going to be part of the richest rodeo and see the championship culmination of the week. One million dollars in prizes with $100,000 to the winners in each of the six events: calf roping, bare back bronc riding, steer wrestling, barrel racing, saddle bronc riding, and bull riding. Additionally, it was awesome to hear the Calgary Stampede Show Band perform at the rodeo. This is an incredible youth program that gives these young adults great experiences throughout the year to perform and gain leadership experience.

 

The day ended with the awesome GMC Rangeland Derby Chuckwagon Races, more looking around, visiting with our new international friends, and an awesome fireworks show. Needless to say, we did not want to leave. My family and I rated the Calgary Stampede as one of the best events we have ever been to. It might be the first multi-day event (10 days) event I have ever been to where you would not have known it was the last day, unless you were told. I have always said that a person going to the last day of an event should get the same great experience as the person who attended on the first day. I would argue that the Stampede has evolved into a cultural phenomenon. As my family and I found out, the stampede is not simply attended; it is experienced. It is clear when going through the city of Calgary that the Stampede is by and of the citizens of Calgary. It is also for the world. Starting with the parade, then the fireworks display, midway, stage shows, rodeo, agricultural exhibits that “edutain”, and Elbow River Camp, the Calgary Stampede is the best visual cornucopia I have ever experienced. Well done, my new friends!

Loving America

Posted in Civil War, Civilized Disdain, Community, Democracy, Global Leadership, Leadership, Political Correctness by Dr. Byron L. Ernest on July 12, 2019

Recently, I was in a group that had individuals continually bashing the United States. Keep in mind these were fellow U.S. citizens. I really have a problem with this; our country is not perfect, has things to improve on, and people with different values and ideals than mine, but I love our country and would never speak ill of it. This is not me challenging their motives because they hold a different worldview than mine, but that I would rather there be a discussion of specific beliefs and differences in opinions. I wrote about this while celebrating on country’s birth on July 4th in 2015 in Civilized Disdain Vs. Political Correctness. When studying our history it is found that we have become an incredible collection of states and people because of our, sometimes violent, differences.

I finished the great book, The Field Of Blood: Violence in Congress and the Road To the Civil War, by Joanne Freeman, a couple of weeks ago and learned about the very violent confrontations in our legislature over differences. These differences led to physical violence. Freeman’s research-based approach to this book tells us of how debate and disagreements would break down into violent fights, including duels, canings, fist fights, knife fights, and all out brawls. None of this took place in a state of vacuity; the media of the time were involved as well as other prominent figures. All the actors in this book, I believe, had a great love for our country, but were in a time when this barbarousness, while not accepted by all, still took place. These differences ultimately ended in a Civil War, that ultimately tested our bonds of union and democracy.

Loving the United States, or anyone’s country for that matter, well means taking her seriously and working to preserve what lovely about her and to help to fix what is not. Instead, for many, their love of their country is conditional. As long as everything is on the course they choose, they are full of patriotism and love and enjoying all the traditions and ceremonies. Conversely, when things are not going to the liking of these individuals, they have no respect for our officials, our ceremonies, or our traditions. So, if the love of one’s country is conditional this way for some; I would argue that it is not love of country, but love of self being substituted for love of country.

My love for my State of Indiana and the United States is not transitory. There can be no falling in and out of love. Even when I am disappointed or working very hard to make things better, my love is permanent.

Leading Without Kitschy Trinkets

Many times, as you know, my blog posts come from words or phrases that I hear that inspire me to dig deeper and study. This post is no exception. Yesterday, I heard someone say, and I am paraphrasing,not quoting, here, “I don’t need the kitschy trinkets when morale gets low, just treat us with respect all the time.” This was a pretty powerful statement when you think about employee retention, satisfaction, and the climate and culture of an organization.

Also, I was captured by the word “kitschy”. Of course we had to immediately look it up. What we found was that, first, the person used the word correctly; second, we found that the definition was: something to that appeals to popular or lowbrow taste and is often of poor quality. Sound familiar? Now, you will also find the term “kitsch” used in the art world. Since I believe there is no such thing as bad art, art is beyond taste. Therefore, you can leave your prejudices behind and just be uplifted by art. I’ll bet, however, you have been given things that fit the category of being kitschy.

This really got me to thinking, though, about how we really feel about our employees. Does giving trinkets get us to the level of community we desire. I think not. We must remember it is all about trust. Trust is earned; it is not a transaction. If we want those in our organizations to trust us and we want to inspire commitment, we must make the first move. We want employees to be committed to what we are doing and the mission and vision, but employees many times get the message we aren’t really that committed to them. Kitschy gifts probably exacerbate this belief.

According to Gallup, only 32 percent of employees in the United States are engaged. Now engaged to Gallup means involved in, enthusiastic about, and committed to their work and workplace. Expand this data analysis worldwide and the number drops to 13 percent. Think about that. 87 percent of employees are unengaged. Pretty sure a kitschy gift won’t change that.

So, what will help us change these numbers? I don’t believe there is a silver bullet here, but I do believe there are some thing central to how leaders can truly become committed to their teams. First, we need to make continuous feedback and coaching central to performance and continuous improvement. This is true whether we are talking a school or manufacturing. I just finished reading a great book on feedback from M. Tamra Chandler entitled Feedback (and other dirty words). It was such an honor to get an advance copy to read. One of my favorite feedback tips in the book is, “Kick Some Ask”. I’ll let you read the book and find out what that is.

Additionally, we need to create and commit to providing development opportunities for both skill and role development. This plays to succession management and employees see you are serious about, and committed to, preparing team members for advancement from within. This also means we need to empower employee connection and collaboration.

I believe if we get these things right and couple this with compensation strategies that are aligned with today’s hyper competitive market, we can begin to chip away at the low employee engagement numbers. So, how about we drop the kitschy trinkets and just treat employees with the respect they deserve and provide the development, space for collaboration, opportunities for advancement, and compensation they deserve?