Byron's Babbles

Let’s Have Lunch Together!

Last night we started our third cohort of 3D Leadership in Indiana. Hard to believe we have started our third year. Just seems like yesterday that I began putting the curriculum together for this program. Last night as we were discussing relationship building as a function of leadership, one of our participants, Sarah Medve, shared a story that really touched me and the rest of the group.

Sarah said she realized that she needed to do a better job of building relationships. Sarah also realized that she was missing out on building work friendships and collaboration because instead of taking time to eat lunch with coworkers she was making copies, grading papers, or any of the many other tasks of the day. This great teacher leader explained she has begun making sure all her tasks are done at other times so she can stop and eat lunch with others. Then Sarah told us she had fun eating lunch with others and did not want to miss it. Wow! This is a big deal!

We all do it, though. Work through lunch or sit alone and check emails. Sharing meals together, however, builds relationships. Eating together provides time to get to know each other and encourage cooperation through informal communication. Eating lunch together also increases productivity because it widens our perspectives. Eating together is a powerful act.

Researchers at Cornell University argued that eating lunch together has a much more positive effect on organizational community than the artificial activities that many organizations use like rope courses and things we call team building activities. These things are sometimes offsite and require a lot of energy. The Cornell study showed that employees (in the case of this study – firefighters) make fun of and do not see any value in them (Kniffin, et al., 2015).

This insightful story from our teacher leader reminded us all of the benefits of commensality. Coworkers that eat lunch together feel more like family and build friendships. So, we need to learn from our teacher leader, Sarah Medve, and make time to eat together with fellow teachers and staff. Why? Because, as Sarah so insightfully told us, it is fun and she feels closer to her coworkers. The rest of us leaders need to think more about providing opportunities for employees to eat together and do away with the manufactured and trite team-building exercises.

You might be interested to know that after our gathering we all went to Jockamo’s and had dinner together. It was so much fun and we learned a lot about each other. It was nice to put into practice what we were learning in 3D Leadership. I know I left feeling much closer to the group.

REFERENCE

Kniffin, K.M., Wansink, B., Devine, C. M., & Sobal, J. (2015). Eating Together at the Firehouse: How Workplace Commensality Relates to the Performance of Firefighters, Human Performance, 28:4, 281-306,DOI: 10.1080/08959285.2015.1021049

Assessing Mental Impact

Today during a meeting I made a comment that we needed to assess the mental impact that a decision would make. This term made an impression on the group who said they had never thought about the mental impact a decision would have on others. We then proceeded to discuss the impacts.

I really wasn’t trying to come up with new terminology, but when I reflected on the great discussion I decided to look up mental impact. Guess what I found? Nothing. It seems I’m on to something. Again, it is not anything that is earth shattering; it is just doing the right thing. It is about considering how any decision made will affect those impacted by a decision.

Great leaders understand how to balance emotion with reason and make decisions that positively impact themselves, their employees, their customers and stakeholders, and their organizations. Making good decisions in difficult situations is no small feat because these decisions involve change. We must consider the mental impact these decisions have because change involves uncertainty, anxiety, stress, and sometimes unfavorable reactions of others. To get this right, I believe we must approach decisions as human beings and not humans doing.

Our core values come into play here. Never forget that our actions testify much more powerfully than words. Therefore, taking time to evaluate the mental impact of our decisions on people. Nearly every decision we make will affect different people in one way or another. We need to take time to understand and be fully aware of the influence our decisions will have, and understand what the mental impact will be on all individuals.

Constant connection with people enables us to recognize opportunities and threats, and figure out how to be adaptive to these threats or opportunities. Habitual outreach and taking stock of mental impact prevents insular thinking, opens doors to ideas and collaborative relationships, and expands our ability to problem- solve. By taking mental impact into account leaders can make better decisions.

The Majestic Leader

I had the opportunity to spend this week in Palm Springs, California for Aurora Institute’s annual symposium. The theme of this year’s symposium was Shining A Light On The Future Of Learning. Palm Springs is such a beautiful place located in the Coachella Valley. Palm Springs is completely surrounded by mountains; the San Bernardino Mountains to the north, the Santa Rosa Mountains to the south, by the San Jacinto Mountains to the west, and by the Little San Bernardino Mountains to the east.

These mountains are the cause for this post. I was visiting with a friend from the state of Washington about how the mountains were different than other mountains. She described them as being “majestic”. That seemed like an appropriate adjective, but I needed to think a little about just what majestic meant. It is an adjective meaning, having or showing impressive beauty or display great dignity. Also, majestic befits a great ruler and being simply far superior to everyday stuff. I was now fully on board with the mountains surrounding Palm Springs being described as majestic.

Then I got to thinking about majestic people I know. There are those with majestic beauty and those who are majestic leaders – those that display great dignity. I then reflected on what gave them that beauty. For me it is their referent power. Referent power is one of the most potent and majestic sources of power for a leader there is. It is a form of reverence gained from having tremendous interpersonal relationship skills. Referent power has become much more important as we move from command and control organizational environments to more collaborative and flattened hierarchical environments of influence.

Leaders with high referent power influence because of the follower’s admiration, respect, and identification with her or him. Think about this description when looking at the picture I took of the San Jacinto Mountains while I was in Palm Springs shown here: These majestic mountains are a pretty appropriate metaphor for a majestic leader, don’t you think? I couldn’t let the metaphor end there, however. I then got to thinking about how if we, as leaders, get this influence right, the view is beautiful. This made me think of the awesome picture I got from the top of Mount San Jacinto at 8,516 feet shown here: Getting leadership right is such a beautiful and majestic thing for both the influenced and influencer.

Infectious Leadership

In the past week I have been with four groups of school and teacher leaders from three different states doing leadership development facilitation as part of our 3D Leadership Program. As part of this months focus we did a good leader/bad leader activity where each group developed a top 5 good leader trait and top 5 bad leader trait list. Two things that did not hit the lists were charisma and celebrity. It is clear that all want present and technically competent leaders who have a growth mindset and are contagious. This then trickles down to the team.

So what does having a growth mindset mean? To me it means having a transformative and innovative approach with the team. It means letting the team be curious and creative; finding ways to get better. Great leaders let go of certainty and open the door to other points of view. Great leaders also trust their team members and give them more latitude. These same leaders provide appreciation for all new ideas and achievements of employees. They are comfortable trying new things knowing that all will not work. It’s about being curious themselves.

To set the stage and paint the picture for modeling this growth mindset the leader needs to talk in ideals; ideal work, ideal team, ideal outcome. The question I always like to answer as an innovative and curious leader with a growth mindset is: “what does success look like?” One thing is clear from listening to all these leaders: we need to be present, communicate (including effective listening), and have a mindset for growth. Are you infectious?

Preaching From The Office

Last night we had a great 3D Leadership gatherings in Indianapolis. One of the cool things we did was have a good leader/bad leader discussion. With this we discussed good leadership traits and bad leadership traits. Then by writing good leader traits on the right wing of gliders and bad leader traits on the left wing and throwing them to each other, we developed a top 5 good leader traits and top 5 bad leader traits.

One of the top 5 bad leader traits was “Preaching From The Office”. Bottom-line: the pull to stay in the office can be great. It takes a love of the people and the work to throw oneself into the work, for leaders to leave their offices. The best leaders, according to the teacher leaders I was working with last night, get out of their offices. Here’s why:

  1. When we get out of our offices we give encouragement to those we serve.
  2. When we get out of our offices we discover the amazing people in our organizations. This enables us to get to know those we serve.
  3. When we get out of our offices we collaborate. This allows us to see the organization from all vantage points. Thus we would avoid making decisions in isolation.
  4. When we get out of our offices we see where the vision has leaked, excellence has slipped, and communication has faltered.
  5. When we get out of our offices we are able to tweak and make changes with knowledge, clarity, and credibility.

As you can see this bad leader trait has serious implications. The good news is, it is easily fixed. Get out of your office. You will gain insight and those you serve will love having you in the trenches.

Teacher Leader Shape-Shifter

This morning I did a session for our Teacher Academy where I had the teachers pick a toy from a bag of lots of different cool toys. I gave them two minutes to play with the toy and then they had to report out how the toy related to their classroom, serving students, and them personally. This is a great reflective activity that really makes participants think. Then, of course, these reflections really get me thinking and I end up writing blog posts like this one.

One of the teachers chose a Slinky® and while reporting out she described herself as a shape-shifter. She stated that she needed to adjust and adapt according to student needs. This was genius. I have always tried to inspire team members to be continually comfortable shape-shifters. I am such a big fan of fluid change; whether that is organizationally, personally, or in the classroom. We need to be comfortable with the one thing that is constant – change.

Here’s the deal: as leaders, teacher leaders, and organizations, we must be comfortable with an ever-changing skin; no matter what we call it. Whether we call it change, changeover, conversion, metamorphosis, mutation, shift, transfiguration, transformation, translation, transmutation, transubstantiation we must have the resilience that shape-shifting brings to be successful. I would suggest that leaders and teachers must become adept at negotiating multiple, sometimes divergent, identities. We must be adaptive because everything we do during the day as teachers is situational – it shifts from context to context.

In other words we all need to use our portfolio of attributes, skills, and experiences to arrange, re-arrange, and adapt to meet the needs of our current situation. The concept of shape-shifting implies a sense of individuality and free agency in making choices, removed from constraints. By creating her own meanings for curriculum and leading of learning, the teacher who inspired this post, will be able to apply it within the context she is teaching. We then need to be able to demonstrate the resourcefulness and ability to change as contexts change.

Shape-shifters can be seen as innovators, rebels, or even a compromiser, but I see this as an important adaptive leadership trait. I do believe that shape-shifting also allows us to push away from the status-quo way of doing things and adapt to changing needs.

Leading Without Kitschy Trinkets

Many times, as you know, my blog posts come from words or phrases that I hear that inspire me to dig deeper and study. This post is no exception. Yesterday, I heard someone say, and I am paraphrasing,not quoting, here, “I don’t need the kitschy trinkets when morale gets low, just treat us with respect all the time.” This was a pretty powerful statement when you think about employee retention, satisfaction, and the climate and culture of an organization.

Also, I was captured by the word “kitschy”. Of course we had to immediately look it up. What we found was that, first, the person used the word correctly; second, we found that the definition was: something to that appeals to popular or lowbrow taste and is often of poor quality. Sound familiar? Now, you will also find the term “kitsch” used in the art world. Since I believe there is no such thing as bad art, art is beyond taste. Therefore, you can leave your prejudices behind and just be uplifted by art. I’ll bet, however, you have been given things that fit the category of being kitschy.

This really got me to thinking, though, about how we really feel about our employees. Does giving trinkets get us to the level of community we desire. I think not. We must remember it is all about trust. Trust is earned; it is not a transaction. If we want those in our organizations to trust us and we want to inspire commitment, we must make the first move. We want employees to be committed to what we are doing and the mission and vision, but employees many times get the message we aren’t really that committed to them. Kitschy gifts probably exacerbate this belief.

According to Gallup, only 32 percent of employees in the United States are engaged. Now engaged to Gallup means involved in, enthusiastic about, and committed to their work and workplace. Expand this data analysis worldwide and the number drops to 13 percent. Think about that. 87 percent of employees are unengaged. Pretty sure a kitschy gift won’t change that.

So, what will help us change these numbers? I don’t believe there is a silver bullet here, but I do believe there are some thing central to how leaders can truly become committed to their teams. First, we need to make continuous feedback and coaching central to performance and continuous improvement. This is true whether we are talking a school or manufacturing. I just finished reading a great book on feedback from M. Tamra Chandler entitled Feedback (and other dirty words). It was such an honor to get an advance copy to read. One of my favorite feedback tips in the book is, “Kick Some Ask”. I’ll let you read the book and find out what that is.

Additionally, we need to create and commit to providing development opportunities for both skill and role development. This plays to succession management and employees see you are serious about, and committed to, preparing team members for advancement from within. This also means we need to empower employee connection and collaboration.

I believe if we get these things right and couple this with compensation strategies that are aligned with today’s hyper competitive market, we can begin to chip away at the low employee engagement numbers. So, how about we drop the kitschy trinkets and just treat employees with the respect they deserve and provide the development, space for collaboration, opportunities for advancement, and compensation they deserve?

Scaling Partnerships In Education & Telling Our Story

D-BSkhhXsAIXDRGI’m so sad to be sitting at the airport because I hate leaving Harvard University. I always learn so much from my friends at the Harvard Graduate School of Education. As always, my thinking as stretched, what I thought I knew challenged, and new creative and innovative ideas developed. As Dr. Mandy Savitz-Romer said last Sunday, “You may not leave here with complete closure, but with new questions.” That is learning at its best! My description for my learning this week is that I have been “coached up!”

Screen Shot 2019-06-26 at 7.48.22 PMToday’s learning was just as great as the rest of the week. I loved doing a case study on a partnership with the Nike Innovation Fund for improving Oregon student success. Dr. Monica Higgins did a great job of facilitating the case study and I learned a great deal about scaling the impact of public private partnerships. This learning was followed up by a great session by Dr. Irvin Scott on story telling and its importance to teaching and leadership.

As I have done all week in Thriving Students, Developing & Supporting Our Students: Future Identity Versus No Future Identity, and Changing The Narrative For Our Students, I compiled a top 20 list of the things I learned today. Here is my list:

  1. It’s not just if we do partnerships, it’s how we do partnerships.
  2. Partnerships should match the core values or mission of the partners.
  3. Partnerships are great ways for industry to understand education and for education to understand industry.
  4. It is very important to analyze both sides of all partnerships.
  5. Partnerships are a psychological contract.
    1. Everything’s not always explicit (context, risks, et cetera).
    2. In partnerships everything is not always spelled out.
  6. Move partnerships from individual to individual to organization to organization. This plays to sustainability.
  7. Open communication is key to partnerships, even when things go wrong.
  8. Agenda items versus surface level just for show.
  9. Eliminate hidden targets in partnerships
  10. Partnerships need an exit strategy so the innovation can be sustained without the partner.
  11. Partnerships should be mutually beneficial, with beneficial up for debate.
  12. In partnerships:
    1. Make implicit explicit
    2. Have clarity of roles and limitations
    3. Have flexibility built in
    4. Have mutual goals, timelines, and milestones
  13. Is the voice of the student heard in the partnership?
  14. You never want to scale until you know you have something that works.
  15. Need to decide to scale deep or scale out.
  16. Everyone has a story of how they got where they are. What is your trajectory?
  17. We need to be warm demanders for our students.
  18. We need to give an academic press to our students.
  19. You can’t lead if you don’t read.
  20. Why story/narrative in leadership?
    1. Stories are fundamentally human…
    2. Stories build connection…critical for leaders…
    3. Stories bring data alive…
    4. Stories capture what is possible…

Developing & Supporting Our Students: Future Identity Versus No Future Identity

This slideshow requires JavaScript.

On Monday I had the opportunity to dig deep into adolescent development and how this plays into future aspirations, beliefs, and behaviors of our students. I was introduced to identity development by Dr. Mandy Savitz-Romer of the Harvard Graduate School of Education. She advocates that articulating aspirations and expectations, forming and maintaining strong peer and adult relationships, motivation, and goal setting should become a part of our DNA in education.

Mandy has so much knowledge in adolescent development and how to advance student success. In fact, she has quite literally written the book on it. We were given her new book this week, Fulfilling The Promise: Reimagining School Counseling to Advance Student Success. I am almost done with it and have to say it is awesome. I am sure you will be seeing blog post from me about the book in the near future.

9780520287266There was also the opportunity on Monday for learning from Roberto Gonzales who is the preeminent academic expert on undocumented immigrant youth and the struggles they face. It was great to spend time with him because he has spent time with these youth getting, as he called it, “a worm’s eye view.” He understands how these issues play out in real-life. Most powerful for me was the idea of our undocumented immigrant youth straddling two worlds: neither from here or there. No one should have to live like that. Additionally, it was so powerful to gain an understanding, and I still have a huge amount to learn and understand, of the undocumented youth’s transition to “illegality.” As Roberto taught, illegality is not a noun but a verb as undocumented students move from protected to unprotected. I really needed this learning and can’t wait to read his book, Lives in Limbo: Undocumented and Coming of Age in America (University of California Press).

9780674976894-lgThen, if that was not already a lot of learning in one day, there was Dr. Anthony Abraham Jack. He wrote the book, The Privileged Poor: How Elite Colleges Are Failing Poor Students. Our interactions with students matter. I was struck thinking about how some of our engagement strategies favor a selected few – the students we like, that impress us, and we know. What about making sure we have the chance to know all students, not just the ones that are inherently comfortable interacting with teachers. We need to help all understand how to do that. One way he advocates for is office hours. But not like we have always done office hours. Office hours need to be collaboratively with students understanding exactly how they work. Students also need to be comfortable in asking questions and bringing anything to office hours.

As I did for Sunday’s learning this week in Thriving Students, here is my top 30 list of takeaways from the day of learning:

  1. Information ≠ Action
  2. A college going future identity
  3. Dimensions of identity: groups, roles, self concept.
  4. Marshaling: how do we use our resources.
  5. Throwing forward: seeing oneself in the future.
  6. Self-efficacy is the belief in the ability to accomplish a specific task.
  7. Self-efficacy is domain specific.
  8. We all have the ability to build self-efficacy.
  9. What shapes self-efficacy?
    1. Mastery of experience
    2. Vicarious learning
    3. Social persuasion
    4. Affect
  10. The “why” students go to college is very important.
  11. There is a big difference between wanting to go to college and someone telling you they want you to go to college.
  12. Motivation = Goals + Beliefs
  13. Students need to be better planners for obstacles. We need to be their GPS and give them three different routes.
  14. Control of Thoughts + Control of Emotions + Control of Behaviors = Self Regulation To Attain Goals
  15. Many students straddle two worlds; they are neither from here or there.
  16. We need to pay attention to how issues play out in real life.
  17. We forget how powerful having an I.D. card is to a person.
  18. Access is not inclusion.
  19. Beware of unwritten curriculum – the unwritten rules of getting along in an institution.
  20. We need to teach students how to interact with teachers and faculty.
  21. Doubly disadvantaged = Lower Income + Attended Public School
  22. Privileged Poor = Lower Income + Attended Private School
  23. Secondary school and college officials disproportionately reward proactive engagement strategies. Instead of who deserves reward, it becomes who we like, who we know, and who impresses us most – not necessarily the deserving students.
  24. Impress upon students it is more than normal to ask for help.
    1. It is smart
    2. It is expected
    3. It is rewarded
  25. We must inspire students to build an inter-generational support network.
  26. There is a difference between building a network and networking.
  27. Language matters.
  28. We need to make explicit what is now hidden to our students.
  29. We need to make basic things accessible and digestible for our students.
  30. We need to partner with families and promote our parents as super heroes.

Think about how great our country’s education system would be if we were able to make all 30 items above values that were in the DNA of our system and not just desired practices or boxes to check?

Buy In From All Vantage Points

Screen Shot 2019-06-12 at 8.48.42 PMThis week I had the opportunity to present a leadership academy workshop session entitled “Buy In From All Vantage Points.” The gist of the session was how to get an entire school staff to “buy in” to a continuous education model and other important school initiative. When I was first given the title I balked a little, but then decided to leave it so I could refer to not liking the title. I don’t like the title because “buy in” to me implies that there needs to be a “sales job” done after decisions are made. In my view, decisions should be made by including a wide range of individuals so the initiative, challenge, or opportunity can be looked at from all Vantage Points©. I refer to and use this model often when discussing leading change, which is what I would have titled the session. Here is the Vantage Point© model developed by MG Taylor Corporation:

Screen Shot 2017-12-22 at 10.39.52 AM

When I want people to understand how powerful using The Vantage Points© is to leading change, I like to compare it to board games. If you think about it board games have a philosophy, culture, policy, strategy, tactics, logistics, and tasks. So, I had the groups pick a board game to use as an example. The group picked Candy Land™. Then they had to discuss board game from the seven Vantage Points©.

Screen Shot 2019-06-12 at 8.17.50 AM

One of the groups of the two sessions I did on this did some research on the Candy Land™ board game and we learned some history. We were reminded that in the 1940s the dreaded disease of Polio struck thousands of Americans. In response to this, Eleanor Abbott, who was a victim of the disease herself, set out to develop games that would help recovering children pass the time. Milton Bradley, which is now Hasbro® began marketing the game in 1949 and is still being marketed today. Additionally, it is now available in electronic forms.

As the group made the comparison to leading change, they found that the philosophy was to be attainable and challenging to all – what we want in all education initiatives. Just like a board game, we need to give everyone a chance to play and have the opportunity to be a part of the decision making. It’s important to acknowledge that you will never convince everyone to get on board. An unfortunate truth is often that a better future for your school or organization doesn’t always mean a better situation for every individual in the end. It should, however, mean a better situation for the students we serve.

We need to always remember, when leading change, that change is always personal. Think about it; any time there is a change we all question how the change will affect us personally. As leaders, we need to be cognizant of this, and address this. By involving individuals from all vantage points we are able to help everyone, including ourselves, understand how the change will affect everyone. Leading change and new initiatives is a process, we need to use all our tools and techniques to manage the people side of change to achieve the required school or organization outcome. Effectively leading change incorporates the organizational tools that can be utilized to help individuals make successful personal transitions resulting in the adoption and realization of change.