Byron's Babbles

Refreshingly Organic Leadership

Humble Leadership: The Power of Relationships, Openness, and TrustHumble Leadership: The Power of Relationships, Openness, and Trust by Edgar H Schein

My rating: 5 of 5 stars

This is a refreshing change to other leadership books and theories that have multiple steps that really only work in an ideal culture or environment, or when everything is going perfect. Humble Leadership is not about doing this and then that; it is about building authentic relationships and trust, and then letting the group growth and development happen organically. This book starts out by posing the question as to whether the leader makes the culture, or the culture makes the leader. The authors also posit that leadership exists at all levels and everywhere in the organization. This helps the reader view leadership as multidimensional as opposed to a two-dimensional, top-down hierarchy. Humble Leadership is about relationship building and trust. Humble Leadership teaches the reader how to be adaptive and practice adaptive leadership while letting the individual team members and organization grow in an organic way. There were great examples of how Humble Leadership works with the Air Force Thunderbirds and David Marquet’s turning around of the Navy submarine, USS Sante Fe. This book is a must read for all leaders who want a culture where every person is empowered to be a leader and is working to make the organization great.

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The Implications of What We Call “Level 2” Relationships at Work

The following is an excerpt from Humble Leadership

The Implications of What We Call “Level 2” Relationships at Work

By Ed and Peter Schein

Organizations today are doing all kinds of experiments in how work is defined and are showing great flexibility in how roles and authority are allocated. What we see in these experiments is that they encourage relationships that are more personal. Bosses, direct reports, team members, and resources from other teams are making it a point to get to know each other at a more personal level, fostering more openness and, in time, more trust and the psychological safety to speak up and be heard.

In a Level 2 relationship, I convey that “I see you.” This is not necessarily “I like you” or “I want to be your friend,” or “Let’s get our families together,” but I let you know through my words, demeanor, and body language that I am aware of your total presence, that in this relationship we are working together and are dependent on each other, are trying to trust each other, and should each try to see the other as more than a fellow employee, or associate, or team member, but as a whole person. By conveying that “I see you”, we are also conveying that we will not allow “professional distance” to separate us; we are forming a personal-working bond that will not tolerate obfuscation or deception. Seeing each other as whole persons is primarily a choice that we can make. We already know how to be personal in our social and private lives. Humble Leadership involves making that conscious choice in our work lives.

Six Principles of Humble Leadership

  1. Humble Leadership builds on Level 2 personal relationships that depend on and foster openness and trust.
  2. If Level 2 relationships do not already exist in the workgroup, the emergent humble leader’s first job is to develop trust and openness in the workgroup.
  3. In a Level 2 workgroup Humble Leadership emerges by enabling whoever has pertinent information or expertise to speak up and improve whatever the group is seeking to accomplish.
  4. The process of creating and maintaining Level 2 relationships requires a learning mindset, cooperative attitudes, and skills in interpersonal and group dynamics.
  5. An effective group dealing with complex tasks in a volatile environment will need to evolve such mindsets, attitudes, and skills in all of its members.
  6. Therefore, Humble Leadership is as much a group phenomenon as an individual behavior.

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About Authors

Edgar H. Schein is Professor Emeritus from the M.I.T. Sloan School of Management. He’s a pioneer in organizational studies, organizational culture and leadership, process consulting, career development. Ed’s contributions to the practice of O.D. date back to the early 1960s and continue with the recent publication of Organizational Culture and Leadership 5th edition and now Humble Leadership, co-authored with Peter A. Schein, co-founder of OCLI.org who brings 30 years of hands-on experience in large and small companies leading growth initiatives in Silicon Valley.

A New Approach to Leadership

The following is an excerpt from Humble Leadership

A New Approach to Leadership

By Ed and Peter Schein

This book introduces a new approach to leadership based more on personal relationships than transactional role relationships.

The good news: employee engagement, empowerment, organizational agility, ambidexterity, innovation . . . all of this can flourish in the rapidly changing world when the fundamental relationship between leaders and followers, helpers and clients, and providers and customers becomes more personalized and cooperative.

The bad news: continued deception, scandals, high turnover of disengaged talent, safety and quality problems in industry and health care, all the way to corruption and abuse of power at the highest levels of industry and politics, driven by financial expediency and the obsession with retaining power as primary success criteria . . . all of this will continue to happen as long as leader-follower relationships remain impersonal, transactional, and based on the roles and rules that have evolved in the current culture of management that still predominates in our hierarchical bureaucratic organizations.

The Leader-Follower Relationship

“Leadership” is wanting to do something new and better, and getting others to go along. This definition applies as much to senior executives developing new strategies, new purposes, and new values as it does to a group member down in the organization suggesting a new way of running a meeting or improving a process to drive better results. Both the word new and the word better remind us that leadership always refers to some task that can be improved and to some group whose values and culture will ultimately determine what is better.

What is new and what is better will always depend on context, the nature of the task, and the cultural values that are operating in the group or organization that is doing the work. What we later may label as “good or effective leadership” thus always begins with someone perceiving a new and better way to do something, an emergent leader. Our focus will be not on the individual and the desired characteristics of that emergent leader, but on the relationships that develop between that person and the potential followers who will have influenced what is finally considered to be new and better and who will implement the new way if they agree to try it. Those potential followers will always be some kind of workgroup or team, so our focus will also be on the relationships between them. They may be co-located or widely spread in a network, and their membership may change, but there will always be some kind of grouping involved, hence group dynamics and group processes will always be intimately involved with leadership.

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About Authors

Edgar H. Schein is Professor Emeritus from the M.I.T. Sloan School of Management. He’s a pioneer in organizational studies, organizational culture and leadership, process consulting, career development. Ed’s contributions to the practice of O.D. date back to the early 1960s and continue with the recent publication of Organizational Culture and Leadership 5th edition and now Humble Leadership, co-authored with Peter A. Schein, co-founder of OCLI.org who brings 30 years of hands-on experience in large and small companies leading growth initiatives in Silicon Valley.

Community: Aggregating For Innovation

IMG_3385Last week I had the opportunity to be part of a webinar with Peter Block, author of Community: The Structure of Belonging, 2nd Edition. I already blogged once about this webinar hosted by  Becky Robinson at Weaving Influence in honor of the release of the second edition of this book last week. Click here to read, Why Does Community Matter?

During the webinar I had the opportunity to ask a question of Peter Block. My question was, as a public policy maker, how can we scale the use of community and convening of people to really solve the issues at hand; in my case in education? You can listen to Peter’s response to my question here:

This was such a deep and thoughtful answer from Peter, don’t you agree? I had to do some follow-up study to really get my mind wrapped around all of the thoughts he presented here. First of all, this idea of aggregation. There are so many ways you can use and think about the idea of an aggregate. Many times the aggregate is thought of as the whole, like a country, and then the community as part of that whole. Peter challenged me to think about aggregating as opposed to bringing something to scale. He said, “When I aggregate I bring big things and people together that do not need to be alike.” This was powerful and made me think about aggregates like components of a composite material that resist compressive stress. In other words, we need to aggregate people who are co-creating what education, in my case, needs to look like.

Peter was also very clear that legislation follows the innovation phases; you can’t legislate innovation. You innovate through experience. As I was putting this thought process together I realized the aggregation theory was so powerful because by aggregating we are developing by the merging of the differences of the people we are bringing together. Therefore, when we aggregate people together, we get a great deal of experiences to draw from. Peter also pointed out we need to make visible the people who are doing great and important things with the idea of replication. I believe an aggregate can also be made up of many different communities with diverse experiences. Across the country, we find a wide array of communities. However, when you put all of them together, we get an aggregate or the whole.

IMG_3386Then we need to begin aggregating for co-creating for education (in my case), and we then get people talking to each other.  I love the question that Peter suggested we should be posing when convening, “Who wants to participate with us by making it real for you?” Two other things I have learned from Peter Block are to always ask, “What can we create together?” and elected officials and policy makers need to be conveners and not problem solvers. I have always tried to take this very seriously and convene communities with no preconceived solution. This idea of aggregating really drove home the value in convening groups with a wide array of experiences and then valuing those differences – not being afraid of them.

As you can see, this was a very thought provoking webinar that caused a lot of reflection. Here is the entire webinar for you to watch:

 

Why Does Community Matter?

Screen Shot 2018-08-05 at 9.31.57 AMThis past week I had the honor to be involved in a webinar put on by my friend Becky Robinson at Weaving Influence. The webinar featured a hero of mine, Peter Block. I consider him to be the father of Community. In fact, he literally wrote the book on it – Community: The Structure of Belonging, 2nd Edition. The webinar was held to launch the 2nd Edition of the book that was released last week. Peter Block was introduced to me by my good friend Mike Fleisch. Mike has literally shown me all the great community work that Peter Block has done in Cincinnati. I have read Peter’s books and was excited to be on the webinar with him. Peter is truly helping to change the world.

“The best way to connect is with groups of three people with their knees 9 inches apart.” ~ Peter Block

Let me tell you, there was a great deal of content in a one hour webinar. Peter is very philosophical, but is also able to bring his philosophies and core values to a practical level as well. I want to provide you a bulleted list of some of the more salient points that I believe Peter made during the interview. I will provide you with the link to the webinar and you can make your own list later in this post. Here is my list:

  • We’ve reached a limit as to what professionals can do.
  • Schools cannot raise our children.
  • PowerPoint pretends our conversations are predictable.
  • How can you have learning, if all you have is content?
  • We need to ask the question, “why did you show up?”
  • All cultures value depth of relationship!
  • We are afraid of the stranger.
  • Working of deficiencies just makes the deficiencies stronger.
  • Using community strategies creates real and concrete outcomes.
  • You can’t innovate through legislation.

Wow, I just realized I created a top ten list from the webinar. I am not going to go back and number them because there is no real order to this list, but all important points that Peter covered in the webinar. I need to go back and blog about each one (we’ll see if I get that accomplished or not). So, I promised you the opportunity to make your own list. I want to provide you with the link to the YouTube video of the entire webinar, including the chance I had to visit with and ask a question of Peter Block. My next post after this one to my blog will specifically deal with my question and the conversation that followed. But for now, click here to watch the whole webinar (again my thanks to Becky Robinson and Weaving Influence for making this possible):

https://www.youtube.com/watch?v=cUPAFSbcEHY&feature=youtu.be

As you can see, this was a very powerful webinar. I would love for you to reply to this post with your top ten (or however many) takeaways you have from the webinar. By replying you will be creating the strong aggregate Peter talked about. Notice I am trying to practice the teachings of Peter by not offering my own thoughts on each of the bulleted points, but asking you to give your thoughts. I really do want to hear from you. Peter Block really is the father of using Community to change the world.

A KISS of Stardom!

IMG_3094This week I had the opportunity to do something that I had never done before. I became Gene Simmons as a part of a team in a Battle Of The Bands Lip Sync Contest. This was part of our Carolina Schools Big Potential Leadership Conference put on by Noble Education Initiative, Inc. What an experience. Although each of the group’s members is iconic, perhaps the most memorable of them all is front man Gene Simmons, who is famous for his demonic character that breathes fire, spits blood, and engages in all sorts of outrageous behavior on stage. Here’s the deal: when we hit the stage, after an hour and a half of getting in costume and having makeup put on, I became Gene Simmons. I even spit blood. And, I didn’t lip sync. I sang every word of “Rock And Roll All Night.” Then, I spit blood (we got the fake blood capsules at a party supply place and I put the all in my mouth – what a mess) and did “God Of Thunder.” The crowd was going wild – literally. I’ve got to tell you, I did not want it to end. It was addictive.

So, what did I learn?

IMG_3093Shared Vision and Enthusiasm – Everyone, regardless of her or his age, knows KISS, the band. They are the band that would wear 6-inch heels, has blue/black hair, paints their faces, and one member, Gene Simmons, who would spit blood and blow fire. Amazingly, it’s hard to find anyone who doesn’t know that. Furthermore, when my colleagues and I started our rendition of “Rock and Roll All Night” it amazed me that everyone knew the words and sang along. It wasn’t just singing, though, it was singing with enthusiasm. We could tell, the song meant something to this group. Everyone was connecting in some way to it. As leaders, that is our job to make connections. Whether that means partnerships, or connecting everyone in the organization to a shared vision.

Engagement – I did a session yesterday morning on student engagement. While I was facilitating that session I was thinking about my rock band front man experience. My job both as a facilitator and front-man was to move, affect and engage an audience. This is also true in a classroom. We must move our students toward proficiency of skill, standards, and competencies, as well as affect change in their lives, while engaging them.

Screen Shot 2018-06-22 at 1.58.38 PMThe Band Is A Team – While I acted out the part of the demonic and crazed front man part of our our band, I realized it was the other three members of our band that made it all possible. Others in the band literally got my costume ready and did my makeup. They were supporting my antics on stage and supporting me acting crazy. The lesson here is that we can never be as good by ourselves as we can be as part of a team.

We All Need A Brand or To Be A Part of A Brand – The 2016 Gallup survey information tells us that we all want to be part of a successful brand or part of an organization that is doing good in the world. KISS holds all the records for record sales for any rock band ever – including Elvis and the Beatles. Their empire is worth over 1 billion dollars and there are over 3000 branded KISS products on the market today. KISS is a rock BRAND not a rock Band. What is your brand?

Have A No Limits Attitude and Approach To Life – There truly are no limits to what you can achieve. Success is a mind set. We all need to have a growth mindset. Either you think you can achieve it, or you don’t. Never let someone else tell you what you can and cannot achieve. Control those thoughts yourself.

IMG_3108Upon reflection, I got chills thinking about a few things:

  • Without KISS, I wouldn’t be who I am today.
  • What would the world and I be like if there were no KISS?
  • What band would have been my mentor to have a no-holds-barred attitude toward going after all my dreams?
  • Who would have taught me it doesn’t matter what the critics are saying because you cannot please everyone; I learned, from KISS, to go after what I believe will create change in the world?
  • Without Gene Simmons I don’t have the example of a humanitarian. Simmons received the MEND Humanitarian award, for his support of Mending Kids International, which provides surgical care to children in developing countries. During his acceptance speech he said, “I don’t have the right NOT to give back and neither do you. Some mother somewhere is crying her heart out because her child can’t have what we have in this country and we can change that.” Did you catch that? “I don’t have the right NOT to give back…” I heard you loud and clear, Gene!

IMG_3109 2IMG_3110As you can see, Gene Simmons and KISS has had quite an affect on me since the band began when I was 10 years old. I am so glad they have been a part of my life. I am also glad I had the opportunity this week to experience a very, very, very, very small part of what it feels like to be Gene Simmons on stage.

King For A Day!

IMG_2544Those that know me well, know that something I love to do during meetings or interacting with others is to declare a participant(s) “King For A Day.” I love to do this because by saying, “If you were king for a day, what would you do?” I have fully empowered that person to tell me what she or he is thinking. Furthermore, I am going to get to hear one person’s creative ideas given in a way that also involves implementation. Some people kid me and say I am wanting to change our democracy to a monarchy; not at all. What I am really doing is giving a voice to those who have knowledge and skills in the area being discussed. Many times I will make multiple people “King For A Day.” Let me tell you, it is fun to do ad provides a very safe place to lay out plans and ideas.

Sometimes, when I have have ideas I will say, “If I could be king for a day…” People laugh, and it has become a trademark of mine during meetings, but it is a great chance and way to throw out an idea(s) for critical review. I truly want the criticism and critical review. I honestly want to understand why my idea might or might not work, or better yet, what might make it a great idea. I have some that even kid me and call me the “Emperor,” when I walk in the room,

Really, by making individuals “King For A Day” I am creating a very democratic environment. My reformist idol, Martin Luther, would be proud of me because I am actually giving others and all a voice. And…I am letting whoever is designated as “king” to fully develop and lay out an idea/plan. More importantly, this gives individuals the opportunity to oppose ideas that have been proposed. We need to give those in our gathered communities the opportunity to emphasize contrary and less popular opinions.

img_1749-4In Lesson #24, entitled “Assign Someone To Play The Fool” of the book, 52 Leadership Gems: Practical and Quick Insights For Leading Others by John Parker Stewart, I learned that it is also valuable to assign someone the role of being “the fool.” In the European middle ages the only person that could criticize the king was the “Court Jester,” or also called “The Fool.” In the King’s court, the Jester/Fool played the important role of providing the king with valuable insight. Opposing ideas are essential for innovation and wise decisions. We need to make sure we are creating environments where voices are openly heard from all sides. In other words allowing some “foolish” behavior.

I am going to start allowing someone to be the “Fool,” or maybe I better position it as “Court Jester,” for a day as well as assigning “Kings For A Day.” How about you? Do you rely on others for input? Do you express your views? Are you willing to let someone. be “King” or “Jester/Fool” for a day?

The Critical Need for Relevant Learning

IMG_3066This past Friday I had the opportunity to attend and keynote a tremendous event put on by the Horizon Education Alliance. The event was called “Pathway Showcase” and was held in the Crystal Ballroom at the Lerner Theatre, which by the way is an awesome facility in Elkhart, Indiana.  More than 200 local educators, business and state government leaders were there to see project based learning (PBL) projects that were created in partnerships between students, teachers, and business leaders. These projects were created in order to teach our students in a relevant context – a subject near and dear to my heart. There were more than 40 of these projects that took place this past year. I continue to be so impressed with the work of Horizon Education Alliance to bring the Elkhart County community together to collaborate for the betterment of education for our students.

During my keynote I talked about how we need to connect school work to real life. I told attendees that education exists in the larger context of society. Students need to know why they are learning what we are teaching and how the learning fits into his/her real world context. When society changes, so too must education, if it is to remain viable. We need to be teaching our students to use adaptation to analyze, synthesize, and evaluate to apply the learning to real world predictable and unpredictable situations. If we can achieve this level of relevant learning our students will be motivated and have the ability to creatively innovate and problem solve.

I was so inspired to spend time talking with the students, teachers, and industry leaders about their projects. What I found were students working in teams to experience and explore relevant, real-world problems, questions, issues, and challenges; then creating presentations and products to share what they have learned. What I found were engaged students who were great communicators and very passionate about the projects created for their learning.

IMG_3039All the projects were awesome, but a couple really spoke to me. Chamberlain Elementary School students walked me through how they had learned to create by developing a first draft, multiple revisions, practicing and receiving feedback, and then finishing the final draft. These Chamberlain Explorers were learning to iterate. The students would not let me leave without sharing the Chamberlain Habits of Scholarship. See photo below for the habits:

IMG_3038I also had the opportunity to meet students from Elkhart Memorial High School who had been doing real world/real time research on soybean phytopathology with scientists from Agdia, Inc. As a former Agriculture Science teacher I could not have been prouder of these students. We cannot make it much more relevant for our students than having them do actual research on real problems with actual scientists. This adult interaction is also a very important part of facilitating relevant learning.

IMG_3033At the end of the event I really got emotional and realized that the world is going to be o.k. as long as we continue to teach our students relevant skills in engaging ways. Here are my final thoughts on how to make learning relevant and meaningful for our students:

To learn collaboration  work in teams

To learn critical thinking – take on complex problems

To learn oral communication – present

To learn written communications – write

Thank you to all the schools in Elkhart County and to Horizon Education Alliance for inspiring me and what you are doing for students!

 

Making Your Conversations Count!

Conversations Worth Having: Using Appreciative Inquiry to Fuel Productive and Meaningful EngagementConversations Worth Having: Using Appreciative Inquiry to Fuel Productive and Meaningful Engagement by Jackie Stavros

My rating: 5 of 5 stars

Anyone involved in leadership or in education needs to read this book. I love the fact that it has education examples with actual stories from teacher and student interactions. This books helps the reader to better understand how appreciation and inquiry enhance relationships as well as productivity and performance. After reading this book I realize how important it is to bring an appreciative dimension to conversations and add value. We have all been involved in conversations where someone is bringing the depreciative dimension and devaluing the conversation. In this book we are given the guide to be generative in our conversations. Our community, whether an organization, school, classroom, or business is defined by the conversations we have. If we want our conversations to be meaningful in shaping and defining the future of those we serve then we need to use appreciative inquiry and make those conversations generate greatness. Find out how in this book!

Dr. Byron L. Ernest

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You Can’t Know It All So You Might As Well Be Curious!

This guest post originally appeared on the Conversations Worth Having Blog

You Can’t Know It All So You Might As Well Be Curious!

By Cheri Torres

Adopt an attitude of curiosity about life. When we are genuinely curious, we naturally ask generative questions. Such questions:

• Make room for diverse and different perspectives. How do you see it?

• Surface new information and knowledge. How did they manage this process at your previous place of work?

• Stimulate creativity and innovation. What might be possible if we . . .?

When dealing with any issue, even difficult issues, generative questions make unseen information visible and result in conversations that create trust, positive energy, and the transformative power to move the system forward in a desired direction. The result: new ways for solving complex problems and compelling images for collective action.  Here is a table from our book, Conversations Worth Having.

Here’s an example that parents of teenagers will easily relate to. Monica, mother of a teenage boy, uses generative questions to change the conversational dynamic with her son. Monica had been in the midst of a recurring argument with her son, Aiden. She was tired of the same old interaction that never produced a way forward. Aiden wanted to borrow the car over the weekend to go ‘do things’ with his friends, and Monica didn’t like the idea of him joyriding with the possibility of getting into trouble. Their critical conversations had created a rift between them, which saddened Monica, but she didn’t know what else to do. Suddenly, in mid-conversation, it occurred to her she could use the practice she’s learned at work for shifting the tone and direction of a conversation. When Aiden started to reiterate the argument, Monica held up her hand, paused and said, “I really do understand why you want the car, and I hope you understand why I’m worried for your safety and well-being. So, how can we have a more productive conversation? How can we come to some agreement that allows you to get the car and me to feel comfortable that you’ll make good decisions, even if your friends are pressuring you?”

Aiden was stopped in his tracks. This time it was his turn to pause, and then they began a brand new conversation that promised to be worthwhile . . . and it was. Monica’s question allowed Aiden to let his mom know he did understand. He shared that sometimes he was glad he hadn’t been allowed to have the car because of where his friends ended up. But other times, he’d missed out on experiences he wanted to have and at those times, he felt she was being over protective. Upon hearing that, she realized she hadn’t even considered that part of the stalemate might be her own refusal to let go. They eventually arrived at an agreement to start small and keep expanding car privileges as trust and confidence grew between them.

Monica shifted the conversation out of critical debate and into a conversation worth having by reframing the situation and asking a generative question. This simple action shifted the tone and direction of the conversation. It allowed both of them to step back, reflect for a moment, and be more open and honest, and this shifted the outcome of their interaction.  [To read more stories like this, order Conversations Worth Having today.]

This is one of the most valuable practices you can develop for building strong relationships, expanding the potential of a group, surfacing possibilities in the face of challenges, and rapidly moving towards desired goals.

Generative questions often arise naturally when we frame a conversation around what we want but don’t currently have. For example, “I don’t have the money to buy a new car” to “I do have the money to buy a new car.” It’s as if the second statement primes our question generator automatically:

• “Where did the money come from?”

• “What did I do to earn, find, or save it?”

• “What miracle might occur to support that?”

• “I wonder how I could ask for a raise, it’s been six years, and they tell me I’m a real asset.” What if I frame it as an adjustment in pay?

• “What if I offered a workshop and had just enough people coming to pay for the car?”

Take the opportunity now to try this little miracle maker with your own problems or “don’t wants”.  Flip it, and then let the generative questions flow. Let your curiosity and imagination help you turn the flip into your future reality. You can download the Executive Summary for an overview of the practices and principles.

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About Cheri Torres:

Cheri Torres, Ph.D. brings the practice of Appreciative Inquiry, design thinking, and an ecological worldview to communities and organizations striving for sustainable growth. Her work facilitates learning, innovation, and dynamic interpersonal relationships capable of achieving remarkable outcomes. Cheri has worked with diverse communities across the globe, from public schools and community organizations to corporations and government entities, to elevate their strengths and broaden their capacity for collaboration and collective intelligence. She has trained thousands of trainers and teachers in the use and practice of Appreciative Inquiry and Experiential Learning, with a particular focus on leadership development, teamwork, creativity, and sustainable collaboration.

She has authored or co-authored numerous books and articles, the newest of which is Conversations Worth Having: Using Appreciative Inquiry to Fuel Productive and Meaningful Engagement co-authored with Jackie Stavros.