FACE Is Social Currency
Saving Face: How to Preserve Dignity and Build Trust by Maya Hu-Chan
My rating: 5 of 5 stars
This is one book that you will want to put on your “to read” shelf and then move immediately to your “currently reading” shelf. While reading this book there were many things that became immediately applicable and usable. This, to me, is the greatest of compliments. There were also times when, as I read, I would literally say, “So, that’s why I screwed that up so bad.” “Face,” as Maya Hu-Chan said is like social currency. The more you have, the easier and faster you can get things done.
Immediately after reading my advanced copy of the book I had the opportunity have Maya be a part of a professional development webinar I put on for teachers. Maya and I used Angry Birds as the throughline for presenting the professional growth. We actually watched part of the first Angry Birds movie and picked the part of the movie where Red is asked to be a leader and he says, “I’m not a leader.”
“I’m not a leader!” ~ Red
This provided a great springboard for Maya to connect the teachings of her book. One of the things she discusses in the book is using the Platinum Rule instead of the Golden Rule (not that the Golden Rule is bad, mind you). The Platinum Rule is, “Treat others the way they want to be treated.”
Think about how just doing this would improve relationships – “face.” Needless to say, Maya’s teaching is a huge hit with educators.
One of the most impactful parts of the book dealt with psychological safety. Hu-Chan posited that, “At the very heart of creating psychological safety in an organization is the ability to honor face, save face, and avoid situations where someone loses face.” Psychological safety is one of the number one variable for team performance. Psychological safety allows for moderate risk-taking, speaking your mind, creativity, and sticking your neck out without fear of having it cut off — just the types of behavior that lead to ideas, creation, and breakthroughs.
Finally, Maya also taught us the BUILD model in the book. BUILD stands for Benevolence, Understanding, Interacting, Learning, Delivery. By putting the BUILD model into action in our lives we will be able to live a life of significance while saving face. As you can see, you are going want to start reading this book right now.
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Byron's Babbles 
[…] insight, innovation, empathy, and personal growth and effectiveness. For example one of the books, Saving FACE, by Maya Hu-Chan that I blogged about in FACE Is Social Currency (listed below), has made me a […]
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