Byron's Babbles

Failure To Communicate

IMG_1858We spent a lot of time today discussing communication in our Noble Education Initiative 3D Leadership Program kickoff for our South Carolina and North Carolina schools today. IMG_1857Then when I was reading Gem #4 entitled, “The Biggest Hurdle To Effective Communication Is The Assumption That It Has Taken Place” in, 52 Leadership Gems: Practical and Quick Insights For Leading Others by John Parker Stewart. The main point of this gem was to not assume that everyone in the loop has received and understood the message. I really believe it even goes further than this. We also must make sure we understand the Vantage Point of the person we are communicating to.

“Leaders must accept as a constant that when two or more minds attempt to communicate, they are coming from at least two different perspectives.” ~ John Parker Stewart

One of the models I like to teach about to leaders is the Vantage Point Model developed by MG Taylor. Basically, the model looks like a topographical map that takes you from task to philosophy or philosophy to task depending on how you look at it. The lesson here is, though, that it depends on your role as to which Vantage Point you are working from. If we can find a way to communicate and look at all change from all seven Vantage Points we are in a better place to have communicated effectively to all. Here are the Vantage Points:

Screen Shot 2017-12-22 at 10.39.52 AM

In reality we can never understand the philosophy of an organization or school, in my case, until you are immersed in the tasks that comprise its daily functions. Moreover, our daily tasks can blind people to culture and philosophy, or cause them to accept it too casually. I have found that if organizations can find commonality by using the Vantage Points as a guide it can be become a powerful pathway to effective communication. This model also serves as a guide to answering the “why?”.

Think about all the Vantage Points of those you serve in your next communications.

 

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