Byron's Babbles

Leading Like Theodore Roosevelt

Yesterday day I had the opportunity of a lifetime while visiting the offices of our Vice President, Mike Pence. Our Vice President has offices in the Eisenhower Executive Office Building (EEOB), which is located next to the West Wing of the White House. In addition the Vice President has an office in the West Wing, on the Senate side of the Capitol Building, and Vice President Pence has one on the House Of Representatives side in honor of his service in Congress.

When we were taken into the Vice President’s Ceremonial Office in the Eisenhower Executive Office Building I was struck by an extra large desk at one end. Then we were told it was Theodore Roosevelt’s desk when he was Secretary Of The Navy and President Of The United States. The desk was no longer extra large, it was larger than life! I was standing next to the desk of one of my heroes, Teddy Roosevelt! You know, one of the guys on Mount Rushmore!

Of course, and this will be no surprise, I asked “Can I please sit at the desk?” The answer was, “Yes.” So, now I am sitting at the desk of Teddy Roosevelt and the many Vice Presidents who have signed the inside of the top drawer (see picture). Again, I am sitting at the desk of President Teddy Roosevelt! Then I look in the drawer and see the signature of Vice President Joe Biden, who also used this desk, and a leader who I greatly respect and had the opportunity to spend time with. What an experience! Thank you Vice President Pence for the opportunity!

This experience was yesterday and I still can’t get it out of my mind. I have been reflecting on why Theodore Roosevelt is such a hero. Theodore Roosevelt is recognized as a transformational leader. He defined numerous aspects of leadership that we now take for granted in the presidency as well as in private life. His inspirational vision about the economy, industry, environmental protection, and the National Parks system is still influencing our great country to this day. He had a remarkable ability to communicate his vision, not only through his well-crafted words, but even more through his indelible example. Roosevelt’s well-publicized, courageous exploits in Cuba in the brief but deadly Spanish-American War of 1898—the fateful days he viewed as the linchpin of his life—are perhaps the most apt symbol of his leadership. Roosevelt, mounted on horseback in front of his troops, showed the way—asking others to “come” rather than saying “go” in the words of his friend Henry Cabot Lodge—putting himself at risk, making himself accountable, giving more of himself than he would ask of others. I have always said that we must walk arm in arm with others, even pulling them along at times, instead of pushing!

“Reading is a disease with me.” ~ Theodore Roosevelt

Theodore Roosevelt was very curious and was continually learning. He was a voracious reader, but the book, the classroom, formal education, were far from the only venues for learning in his opinion. These forms of learning had produced many of what he called the “educated ineffectives.” Roosevelt believed in combining the life of ideas and the life of action. This was central to his project of self-creation as a leader. He was practicing project based, interdisciplinary learning.

As soon as any man has ceased to be able to learn, his usefulness as a teacher is at an end. When he himself can’t learn, he has reached the stage where other people can’t learn from him. ~ Theodore Roosevelt

Interesting this had been brought up in the great session at the ExcelinEd National Summit on Education Reform by Andreas Schleicher with what he described as “some things are caught not taught.” This is what work based learning and project based learning is all about. We must be immersed in a relevant learning environment.

Theodore Roosevelt believed that learning is an ongoing project of self-creation – personal professional growth. He offered his life as a template for anyone who would seek to re-create themselves.

It’s amazing what effect sitting at a desk can have. Who’s desk would you like to be sitting at?

Advertisements

A Focus on What Is Working

The following is an excerpt from Building Resilience with Appreciative Inquiry by Dr. Jeanie Cockell and Dr. Joan McArthur-Blair

A Focus on What Is Working

By Dr. Jeanie Cockell and Dr. Joan McArthur-Blair

In a problem-based world, it is very challenging to keep a leadership focus on what is working. We believe that focusing on what is working matters as a practice that builds appreciative resilience. Leaders are bombarded by problems every day. A focus on what is working pulls them out of that mindset of problem- and deficit-based thinking to begin to see what is right and what is good inside a team or an organization. Joan worked for a president who made this a practiced part of her leadership. She started every meeting with the question “What do we have to celebrate?” As Joan and other leaders in the room shifted their mind-set to uplift the stories worth celebrating, the entire feeling in the room shifted. The thinking shifted from “We have problems” to “Yes, we have problems needing to be solved, but we also are doing some things right.” 

This particular leader had several catastrophic events occur within the organization in a short period of time. Joan always noted that she started every conversation during those very difficult times with some version of celebrating the skills of the people handling those events.

Focusing on what is working inside a team or organization builds resilience for the individuals and the group by constantly reinforcing a drive to be excellent, not because of fear, but because their successes are celebrated. Celebrating what is working is like depositing resilience into an emotional bank account for later use. This bank account helps leaders deal with uncertainty, fear, and stress. In a crisis, a leader can tell others, verbally or through action, that their jobs, livelihood, and reputation are on the line, or they can share what is working well and uplift the drive of people to repair and rebuild.

It takes a conscious and mindful effort to focus on what is working. It takes the practice of pausing and thinking through the situation from multiple perspectives and asking powerful questions. This practice is easier in hopeful times, and we suggest that these are the times to begin the practice. If leaders practice a focus on what is working in hopeful times, they will find it much easier to do when a crisis arises. It is difficult to focus on what is working in times of despair, yet it is possible if one has practiced in times of hope. As leaders move through the element or state of despair, it is very difficult not to assign blame, seek justice, dole out retribution, or withdraw. In forgiveness, one must hold what is working close to one’s leadership heart, because a focus on what is working and forgiveness are linked together. Without leaders focusing on what is working or on what is possible, forgiveness cannot happen. 

Focusing on what is working well is a practice that trains leaders to seek out the appreciative stance and, in doing so, discover what can be built on and taken into the future.

***********************************

About the authors 

Dr. Jeanie Cockell and Dr. Joan McArthur-Blair, co-presidents of leadership consulting firm Cockell McArthur-Blair Consulting, are the co-authors of Building Resilience with Appreciative Inquiry. The veteran consultants’ latest book explores how leaders can use the practice of Appreciative Inquiry to weather the storms they’ll inevitably encounter and be resilient.

Why Everyone Should Read Dopesick

Dopesick: Dealers, Doctors, and the Drug Company that Addicted AmericaDopesick: Dealers, Doctors, and the Drug Company that Addicted America by Beth Macy

My rating: 5 of 5 stars

As soon as I finished this book I tweeted, “Anyone who is a public policy maker, educator, or citizen (in other words everyone) needs to read Dopesick: Dealers, Doctors… by Beth Macy. This book tells the history of the #opioidcrisis back to the Civil War until today like none other!” I learned so much history that I did not know. By the time the Civil War ended, addiction had already touched middle-class housewives, immigrants, veterans and even physicians hoping to soothe their own aches and pains. This is when the opioid epidemic began. Between the 1870s and 1880s, America’s per capita consumption of opiates had tripled. On March 1, 1915 a law passed by Congress and signed by one of my favorite Presidents, Woodrow Wilson, would become the first law to criminalize drug use, the Harrison Narcotics Tax Act. I also learned that opioids such as morphine and codeine are naturally derived from opium poppy plants more commonly grown in Asia, Central America and South America. Heroin is an illegal drug synthesized from morphine.
Hydrocodone and oxycodone are semi-synthetic opioids, manufactured in labs with natural and synthetic ingredients.

I really like fact that Macy also spent a great deal of time discussing and educating her readers on the public policy component of the opioid crisis. Macy argues that a big obstacle to solving the crisis is that many local, state, and federal agencies and governments are more concerned about protecting turf and budgets than solving the problem and helping people. This book pushed and stretched me to understand this very complex issue.

View all my reviews

Independence Day Leadership Lessons From Maine & Joshua Lawrence Chamberlain

On this 2018 Fourth Of July morning I am reminded of the great leadership that has been necessary for the United States to become the great country it is. My family and I are vacationing in Maine right now so, of course, I had to do some studying of influential leaders from Maine. Boy did I come across a great one: Joshua Lawrence Chamberlain. Now I know that Independence Day is observed to honor our Declaration of Independence from the tyranny of Great Britain and those who provided the leadership during this important time of our country’s founding, but since I am in Maine I am going to honor and remember Chamberlain too.

Raised from a modest life in the small town of Brewer Maine, Joshua Chamberlain chose the professions of ministry and academia filling in the post of Professor of Rhetoric at Bowdoin College during the tumultuous 1850s. As the Civil War broke out, Chamberlain felt the impulse to serve based on his belief in preserving the union and his moral conviction against the institution of slavery. In early 1862, Chamberlain expressed his desire to serve to the Governor of Maine, who offered him the rank of Colonel in the Maine volunteers. He turned that rank down because he did not believe he had the experience necessary for the rank. This is lesson one learned from him – be modest and know what skill level you have and what you still have to learn. Believing he needed to gain experience and knowledge of the military profession, Chamberlain’s uncommon act of humility set a tone for the remainder of his service.

But the cause for which we fought was higher; our thought wider… That thought was our power. ~ Joshua Lawrence Chamberlain

Joshua Lawrence Chamberlain went on to have a very successful military career and ended that career as a Brigadier General, but two Civil War stories are worth telling in this blog post. Here they are:

Battle of Gettysburg, July 2, 1863, Little Round Top

Colonel Joshua L. Chamberlain, who he now commanded, ordered the 20th Maine Regiment to execute a daring counterattack against the 15th Alabama Regiment of the Confederate Army on July 2nd 1863 during the Battle of Gettysburg. At the extreme left flank of the Union Army, the 20th Maine fought off repeated assaults for the past several hours against the determined Confederate Soldiers. Even though the 20th regiment was outnumbered and low on ammunition, Chamberlain’s bold decision and courageous leadership led his men of Maine down the slopes of Little Round Top at Gettysburg, Pennsylvania and stopped the Confederate assault against the Union Army’s left flank. He showed tremendous insight and leadership in making this bold move. Colonel Chamberlain was inspirational to his men and as a leader, a true influencer.

Confederate surrender at Appomattox Courthouse, April, 1865

Joshua Lawrence Chamberlain taught us what it meant to be a man of character and compassion when he was personally asked by General Ulysses S. Grant to preside at the Confederate surrender at Appomattox Courthouse over the surrender detail. It was not the fact that he presided that is noteworthy here, it is the awesome act and example of leadership he performed. As the 20,000 Confederate Soldiers paraded by to turn over their arms and battle flags, Chamberlain gave the Union Army detail the command of “carry arms” to salute Confederate’s service and gallantry in battle. Many, then and now, credit this leadership gesture as the beginning for the country’s healing process toward reconciliation.

This act took courage and would bring him accolades and plagued him politically for the rest of his life. The southerners deeply respected him for this show of compassion and respect. Conversely, however, many northerners, including those in his home state of Maine, did not see it that way. They wanted to continue the humiliation of the Confederacy. Chamberlain did what was right and faced the consequences.

Congressional Medal of Honor

Joshua Lawrence Chamberlain was awarded the Medal Of Honor for his service At Gettysburg. He saw combat at Fredericksburg, Cold Harbor, Petersburg, Five Forks, and the Appomattox Campaign.

Chamberlain Leadership Lessons

Chamberlain always positioned himself in the middle of his brigade’s formation. He led shoulder to shoulder with his men. This built trust and gave him the ability to truly know what was going on. Chamberlain reassured his soldiers through his cool and calm presence during the heat of combat. He garnered the trust of his men through his actions in combat. The other thing that really impressed me as I studied this hero was his commitment to studying his new military profession, and his commitment to developing his subordinates. We need to pay attention to these lesson learned and apply them to our daily lives as leaders.

Learn More About Joshua Lawrence Chamberlain

There are so many more leadership lessons to learn about this great man that went on to be President of Bowdoin College in Brunswick, Maine and four term (one year terms at that time in Maine). Let me suggest two ways that I did to learn more:

  1. Visit Bowdoin College in Brunswick, Maine and visit the Joshua Lawrence Chamberlain Museum. It is awesome! I learned a great deal from the tour and curators there. The museum is the restored home (the only home he and his wife, Fanny, ever owned). There is family history, Civil War history, history of his time as Bowdoin College President, and history of his Governorship. It is awesome!
  2. Read the great book by Alice Rains Trulock, In The Hands Of Providence: Joshua L. Chamberlain & The Civil War. This book is awesome and I gave it five stars. Is a very well written well told story of this great leader. This book inspired me to dig deeper and explore more to understand how this man became the great leader he did, at a crucial time in our nation’s history.

I am thankful on this Independence Day, 2018 for Joshua Lawrence Chamberlain. What leaders are you thankful for on this day of celebration of our great country, The United States Of America?

What’s Your Elevated Story?

One of the most common questions we get when meeting new people is, “So, what do you do?” Most of us have a standard answer about our profession, but there are some people who have jobs that you might not even know existed. More importantly, everyone’s job is important and in some way improves the lives of others. Think about every job that affects your household; there are a lot.

Perkins Cove

I was reminded of this yesterday when in Perkins Cove, Ogunquit, Maine. This is a lobstering port and a beautiful place with shops and restaurants. While exploring we came across a boat named the SS Crusher that had been dry docked (see picture). It was a cool looking boat and I wondered what was up with it. Then, I found that a children’s book, The Pride Of Perkins Cove, had been written about it by Brenda Yorke Goodale about the boat.

So, of course I had to dig deeper and found that the boat and it’s harbormaster have very important jobs. When it gets cold, and it gets cold in Maine; Perkins Cove freezes. Because the Cove is a working port, it has to stay open, so Harbormaster Fred Mayo spends hours every day breaking the ice. The town’s special boat, the SS Crusher, is built for the task of “crushing” through the ice. Before yesterday I did not even know what a lobstering port looked liked, let alone that freezing was a problem.

If we asked Fred Mayo what he does, he might give the same kind of answer we all would: “I’m a harbormaster.” But, wow, is it so much more. In fact, here, according to Wikipedia, is truly the world of a harbormaster: “A harbormaster is an official responsible for enforcing the regulations of a particular harbor or port, in order to ensure the safety of navigation, the security of the harbor and the correct operation of the port facilities.” Think about all the other colorful details that a harbormaster like Fred Mayo could add. I’ll bet there are some great stories of ice crushing in Perkins Cove. Here are a couple of pictures of Fred Mayo and the SS Crusher doing their job:

A few weeks ago I read a great book by Shawn Achor entitled Big Potential: How Transforming The Pursuit Of Success Raises Our Achievement, Happiness, and Well-Being. In the book, Achor points out that we usually just give a very quit and boring answer of what we do for our job. He argued, however, that we need to quit this and give what he calls the “elevated speech;” not to be mistaken with the elevator speech. The “elevated speech” should be us telling what we really do and why what we do is so important. The example I like to give here is the answer that we hear so many times from teachers: “Oh, I’m just a teacher.” I’ll admit I’m guilty of having done this. But, are you kidding me, “just a teacher?” I think not! Actually, I hope not!

Let’s take a look at teaching as a very significant profession, or “job.” Here is my elevated version: “Teachers have been given a great gift – the power to change lives, each day I must be inspirational. I am a significant human being helping other human beings to realize their full potential and go on and make a positive difference in their world.” What do you think?

Achor posited that our beliefs create our world. He argued that if we elevate the story of what we do, we will get a new spring in our step and renewed inspiration for what we do each day. He’s right because Gallup (2017) told us that 60% of employees say the ability to do what they do best in a role is “very important” to them. Here’s the challenge, though, in 2016, only 33% of U.S. employees were

engaged – involved in, enthusiastic about and committed to their work and workplace (Gallup, 2017). This translates to only 4 in 10 U.S. employees strongly agreeing that in the last year, they have had opportunities to learn and grow (Gallup,2017). This is a huge engagement issue. Gallup (2017) results suggested that by moving that ratio to eight in 10 employees, organizations could realize 44% less absenteeism, 41% fewer safety incidents, 24% higher retention, and 16% higher productivity. I guess it is time to elevate those we serve.

Just like the story of the SS Crusher, we all have unique gifts, jobs to do, and make a significant difference in the world. Let’s get engaged and elevated! What’s your elevated story?

Reference

Gallup (2017). State of the American Workplace. Gallup, Inc. Washington D.C

What Can We Create Together?

Every year, the Ernest family takes the first week of July as an opportunity to get away and spend time together. We have found this to be a great week because it is moratorium week for Indiana High School athletics; in other words, Heath (my son) does not have football 🏈 practice all week. Another thing I love is that when we travel we get to celebrate the Fourth of July in different places around the country. And…with the holiday, many others are off work too, and it seems the draw to do work related things is less.

View from my camper door in York, Maine. Breathtaking!

This year, we are spending our week working out of York, Maine. This trip is giving us the opportunity to pick up visiting in four states (Maine, New Hampshire, Connecticut, and Vermont) that he had not been to yet in his quest to get all 50 before he graduates from high school. He will just have Alaska, Utah, Idaho, and New Mexico left after this trip. Not bad for a 17 year old. Yesterday, as we were setting up our camper, my son and I noticed a neighboring camper flying the American flag 🇺🇸 and The Gadsden (“Don’t Tread On Me Flag”). Heath and I had a discussion about the flag, Christopher Gadsden (who designed the flag), what it meant during the American Revolution, and what it means to us now. Please don’t go down the route of thinking I am on some anti-government weird movement. I’m just reflecting on our past,studying history, and what it means to our future.

“There is nothing new in the world except the history you do not know.” ~ President Harry S. Truman

The Gadsden Flag

Many people during revolutionary war times thought the rattlesnake was a good example of America’s virtues. They argued that it is unique to America; individually its rattles produce no sound, but united they can be heard by all; and while it does not attack unless provoked, it is deadly to step upon one. I have to think 🤔 this was how our forefathers were thinking. Even though we later had some expansionist behaviors as we put the whole United States project together, there continued to be to mentality we would not go beyond our geographic boarders.

Colonel Christopher Gadsden

He was from South Carolina and really liked a yellow banner he had seen with a coiled rattle snake drawn on it, and the rest is history, so to speak. Gadsden made a copy of this flag and submitted the design to the Provincial Congress in South Carolina.

During The American Revolution

At the time of the American Revolutionary we were in a time period where intense, but controlled individualism was the dominating disposition of most people. Remember, most of the colonists had come here to escape some type of oppression. An important fact, by the way, I believe we need to remember today! This was a time when self-directing responsible individuals again and again decided for themselves what they should do, and did it without needing anyone else to give them an assignment or supervise them in carrying it out.

Does The Gadsden Flag Have Meaning Today?

YES! I want to just stop there, because I believe we must make that meaning for ourselves, using our founding fathers as the guides. It reminds me, we need to be mindful of the idea of government overreach. For me this means on a local and state level, as well as at the federal level.

And…as we know, this is not an easy thing to balance. What I see as support, you may see as overreach, and visa versus. Or, I’m reminded of pre Civil War times when decisions were made pointing to states rights, which I believe very deeply in, but states rights were being used as a political shield to not doing the right thing – abolishing slavery once and for all for the whole country. I believe this conundrum itself is part of the genius our democratic design. It allows us to debate and have discourse about how to proceed. My only wish on this week of celebrating the independence of our great country is that we take more of a stance of civilized discourse and come together as a nation of communities to develop great solutions to our challenges. What can we create together?

A KISS of Stardom!

IMG_3094This week I had the opportunity to do something that I had never done before. I became Gene Simmons as a part of a team in a Battle Of The Bands Lip Sync Contest. This was part of our Carolina Schools Big Potential Leadership Conference put on by Noble Education Initiative, Inc. What an experience. Although each of the group’s members is iconic, perhaps the most memorable of them all is front man Gene Simmons, who is famous for his demonic character that breathes fire, spits blood, and engages in all sorts of outrageous behavior on stage. Here’s the deal: when we hit the stage, after an hour and a half of getting in costume and having makeup put on, I became Gene Simmons. I even spit blood. And, I didn’t lip sync. I sang every word of “Rock And Roll All Night.” Then, I spit blood (we got the fake blood capsules at a party supply place and I put the all in my mouth – what a mess) and did “God Of Thunder.” The crowd was going wild – literally. I’ve got to tell you, I did not want it to end. It was addictive.

So, what did I learn?

IMG_3093Shared Vision and Enthusiasm – Everyone, regardless of her or his age, knows KISS, the band. They are the band that would wear 6-inch heels, has blue/black hair, paints their faces, and one member, Gene Simmons, who would spit blood and blow fire. Amazingly, it’s hard to find anyone who doesn’t know that. Furthermore, when my colleagues and I started our rendition of “Rock and Roll All Night” it amazed me that everyone knew the words and sang along. It wasn’t just singing, though, it was singing with enthusiasm. We could tell, the song meant something to this group. Everyone was connecting in some way to it. As leaders, that is our job to make connections. Whether that means partnerships, or connecting everyone in the organization to a shared vision.

Engagement – I did a session yesterday morning on student engagement. While I was facilitating that session I was thinking about my rock band front man experience. My job both as a facilitator and front-man was to move, affect and engage an audience. This is also true in a classroom. We must move our students toward proficiency of skill, standards, and competencies, as well as affect change in their lives, while engaging them.

Screen Shot 2018-06-22 at 1.58.38 PMThe Band Is A Team – While I acted out the part of the demonic and crazed front man part of our our band, I realized it was the other three members of our band that made it all possible. Others in the band literally got my costume ready and did my makeup. They were supporting my antics on stage and supporting me acting crazy. The lesson here is that we can never be as good by ourselves as we can be as part of a team.

We All Need A Brand or To Be A Part of A Brand – The 2016 Gallup survey information tells us that we all want to be part of a successful brand or part of an organization that is doing good in the world. KISS holds all the records for record sales for any rock band ever – including Elvis and the Beatles. Their empire is worth over 1 billion dollars and there are over 3000 branded KISS products on the market today. KISS is a rock BRAND not a rock Band. What is your brand?

Have A No Limits Attitude and Approach To Life – There truly are no limits to what you can achieve. Success is a mind set. We all need to have a growth mindset. Either you think you can achieve it, or you don’t. Never let someone else tell you what you can and cannot achieve. Control those thoughts yourself.

IMG_3108Upon reflection, I got chills thinking about a few things:

  • Without KISS, I wouldn’t be who I am today.
  • What would the world and I be like if there were no KISS?
  • What band would have been my mentor to have a no-holds-barred attitude toward going after all my dreams?
  • Who would have taught me it doesn’t matter what the critics are saying because you cannot please everyone; I learned, from KISS, to go after what I believe will create change in the world?
  • Without Gene Simmons I don’t have the example of a humanitarian. Simmons received the MEND Humanitarian award, for his support of Mending Kids International, which provides surgical care to children in developing countries. During his acceptance speech he said, “I don’t have the right NOT to give back and neither do you. Some mother somewhere is crying her heart out because her child can’t have what we have in this country and we can change that.” Did you catch that? “I don’t have the right NOT to give back…” I heard you loud and clear, Gene!

IMG_3109 2IMG_3110As you can see, Gene Simmons and KISS has had quite an affect on me since the band began when I was 10 years old. I am so glad they have been a part of my life. I am also glad I had the opportunity this week to experience a very, very, very, very small part of what it feels like to be Gene Simmons on stage.

Leadership To Tear Down Walls

IMG_2465Today, I had the opportunity to stand in Berlin, Germany where President Ronald Reagan stood in 1987 behind two panes of bulletproof glass 100 yards from the Berlin Wall at the Brandenberg Gate and called on the Soviet leader Mikhail S. Gorbachev to dismantle it. I can remember that speech like it was yesterday and to then be standing there, was awe inspiring.

Think about it, at that time it was a very powerful stage: a United States president in front of the Brandenburg Gate at the height of the Cold War, with an East Berlin security post visible behind him. President Reagan firmly said, “General Secretary Gorbachev, if you seek peace, if you seek prosperity for the Soviet Union and Eastern Europe, if you seek liberalization: Come here to this gate! Mr. Gorbachev, open this gate! Mr. Gorbachev, tear down this wall!” That is audacious leadership, and why President Reagan is at the top of my most admired Presidents list.IMG_2452

The effects of the speech have been debated by historians, but I will always believe it was an important part to the wall coming down and the freedom and unification of Germany. President Reagan’s speech emphasized freedom and reunification, and then ingeniously and deliberately asked for more than Gorbachev would stretch to. President Reagan saw an opportunity to undercut Europe’s perception of the Russian leader as a leader of peace. A little more than two years later, on Nov. 9, 1989, East and West Germans converged on the wall and began dismantling it after East Germany lifted travel restrictions. The country was reunified less than a year later in 1990. The wall had been in place from 1961-1989.

As a leader, President Reagan was showing us his resilience to continue working with the Soviet Union to end the Cold War. Most who listened at the time viewed Reagan’s speech as a dramatic appeal to Gorbachev to renew negotiations on nuclear arms reductions. eight months before, a summit between Reagan and Gorbachev had ended unsatisfactorily, with both sides charging the other with bad faith in talks aimed at reducing nuclear arsenals. Reagan, who had formed a personal closeness to Gorbachev during their previous meetings, obviously wanted to move those negotiations forward. In December 1987, the two met once again and signed the Intermediate-Range Nuclear Forces (INF) Treaty, which eliminated an entire class of nuclear missiles from Europe.

IMG_2463President Reagan was a great leader because of his vision. He said, “America is too great for small dreams.” I believe this is true of every organization we lead. We need to dream big. My favorite President certainly did. Great leaders are not satisfied with small dreams. Rather than trying to just gain an edge over the Soviet Union, Reagan totally dismantled the “Evil Empire”, where he succeeded. The dismantling of the Berlin Wall was just one part of that vision.

Here is what former President George Bush had to say about President Reagan, “Our friend was strong and gentle. Once he called America hopeful, big hearted, idealistic, daring, decent and fair. That was America and, yes, our friend. And next, Ronald Reagan was beloved because of what he believed. He believed in America so he made it his shining city on a hill. He believed in freedom so he acted on behalf of its values and ideals. He believed in tomorrow so the great communicator became the great liberator.” President Reagan had a huge vision and had the audacity to go after it. Because of that the world is a better place and more nations are free because of him. Do you have an an uplifting and positive vision for your organization and our country and their future. Let’s get out there and tear down the walls.

Leading Without Surprises

In Gem #18 entitled, “No One Likes Surprises” in 52 Leadership Gems: Practical and Quick Insights For Leading Others by John Parker Stewart I was reminded that there are three types of news:

  1. Good news
  2. Bad news
  3. No news

Stewart told us that people love good news the most and hate no news. With this I was reminded that no one likes to be surprised unless it is a party, an award, or a call/visit from someone special we haven’t seen for a while.

We need to be reminded of this every so often (probably often). I just had a situation where I did this. It wasn’t really good or bad news (it was a good thing that I was going to be doing) but it was something I needed to discuss with those above me. I had just got busy and had not had the conversation. I was in the wrong here, make no mistake. Let me tell you, I took responsibility and apologized. By the way, it worked out ok because I work with great leaders who understand when you take responsibility for your own actions. It is best to report news at at the first point at which we know it.

“Diplomacy and timing are important; but whenever possible, avoid delaying the sharing of news (however bad) with your boss, your team, or your customers.” ~ John Parker Stewart

Now I know some of you are saying, “yes but sometimes news needs to be timed right.” I get that, but not providing news gives others the opportunity to write the narrative. My experience has been, when we allow someone else to tell and set the narrative of our news it usually is not reported correctly. Can you remember a time when this happened to you?

So, let’s all remember, we really don’t like surprises and report information and news we have whether it’s good or bad.

A Better Boss Stays Engaged

Guest post by Mark Miller

In the Talent Magnet, we established how important it is for leaders to Demonstrate Care. The well-worn axiom is true: People don’t care how much you know until they know how much you care. According to Top Talent, this is a highly valued trait of the women and men they want to work for.

What other attributes or best practices are often associated with a Better Boss? Well, there are some things leaders can delegate, and there are others we cannot. The second expectation of a Better Boss underscores this truth. Top Talent expects their leaders to Stay Engaged.

The following is an excerpt from the Talent Magnet Field Guide co-authored with Randy Gravitt.

Why do some organizations prosper while others plateau? The answer is usually found in how well they are led and in how much talent they have. As the leader, you have the ability to impact both. But in the eyes of your people, your ability to lead well is contingent on your level of engagement. A Better Boss must Stay Engaged.

Whenever we hear the word engagement it often brings to mind a wedding proposal. But great marriages are not built on a one-time engagement day. No, both the bride and the groom must remain engaged if a relationship is to flourish over time. The same is true for leaders. If they really hope to attract Top Talent and keep them energized over time, the leaders themselves have to show up – ready to contribute.

To be a Better Boss, your presence is required – not every minute of every day, but your presence must be felt. You must remain involved and stay grounded in reality. Leaders demonstrate involvement in many ways. Staying focused in meetings, listening to the opinions of others, being willing to do real work, and taking ownership when things go wrong communicates a strong message to your team.

Your responsibility is to fully lean in and Stay Engaged. When you do, you meet one of Top Talent’s most often stated expectations of their leaders: Showing up in reality – never just going through the motions.

************************************

About Mark Miller

Mark Miller began his Chick-fil-A career working as an hourly team member in 1977. In 1978, he joined the corporate staff working in the warehouse and mailroom. Since that time, Mark has steadily increased his value at Chick-fil-A and has provided leadership for Corporate Communications, Field Operations, and Quality and Customer Satisfaction.

Today, he serves as the Vice President of High-Performance Leadership. During his time with Chick-fil-A, annual sales have grown to over $9 billion. The company now has more than 2,300 restaurants in 47 states and the District of Columbia.

When not working to sell more chicken, Mark is actively encouraging and equipping leaders around the world. He has taught at numerous international organizations over the years on topics including leadership, creativity, team building, and more.

Mark began writing about a decade ago. He teamed up with Ken Blanchard, co-author of The One Minute Manager, to write The Secret: What Great Leaders Know and Do (2007). More recently, he released Chess Not Checkers (2015), and Leaders Made Here (2017). His latest is Talent Magnet: How to Attract and Keep the Best People (February 2018). Today, over 1 million copies of Mark’s books are in print in more than two dozen languages