Byron's Babbles

To Say Or Not To Say

In Season 10, Episode 233 of M*A*S*H, Hawkeye (Alan Alda) gave Colonel Potter (Harry Morgan) an incredible compliment saying, “He not only knew what to say, he knew what not to say.” This compliment referred to Colonel Potter’s great communication skills. It meant that Potter had the skill and wisdom to choose his words carefully, knowing when to speak and when to keep silent. A person with this skill understands the impact of their words on others, and has the ability to communicate effectively without causing offense or misunderstanding. The character of Colonel Potter in this great show had incredible emotional intelligence as a leader. This emotional intelligence helped him to be articulate and tactful. His leadership was a valuable asset in the chaotic situations of war and leading an army hospital, where communication is important.

Have you ever noticed that it is much more difficult to know what not to say? In fact, sometimes those we serve just need for us to listen and not say anything. To say or not to say, really is the question.


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