Don’t Be A Courage Crusher
Courageous Cultures: How to Build Teams of Micro-Innovators, Problem Solvers, and Customer Advocates by Karin Hurt
My rating: 5 of 5 stars
A courageous culture becomes a community where individuals are engaged and finding, developing, and using their full potential. I love that “courage crushers” were called out by Hurt and Dye very early. Sadly, I have worked in organizations with these types. These are toxic environments, as you pointed out. Also, I loved the thought of creating a courage oasis.
I have always been big on the point of there needing to be clarity. This became very evident during the pandemic. As Hurt and Dye pointed out, there cannot be curiosity without clarity. It was also discussed that with clarity of goals, processes, and roles and responsibilities comes a safe place.
Finally, I loved all the tips and real examples sprinkled throughout the book. For example, I loved the example of the “magic button” for employees to use to provide feedback and give ideas. If we truly want organizations and communities where everyone is engaged, we must provide safe place where those we serve can be courageous. Everyone needs to read this book, but if you are a “courage crusher” PLEASE read this book!
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