Byron's Babbles

The Gap Between Intent & Impact

I love it when what I have been reading in one book informs what I have been reading in another, thus causing me to pause, reflect, and collect my thoughts. One of the passages that really resonated with me from Beverly Kaye and Sharon Jordan-Evans in the sixth edition of Love ‘Em Or Lose ‘Em was recognizing “the gap between intent and impact.” Many times I view this as are you really doing (impact) what you say you are (intent)? Thus the tale of the two gaps: some just talk with no intention of acting, which brings no impact and others talk the intent and just don’t do the right things for the impact to happen. What I’ve found is, the leaders who bring real impact walk the walk. They just “do” without having to tell you about it. This in turn brings up another gap discussed by Beverly and Sharon: “The gap between espoused values and practiced values.” Make no mistake, these two gaps are very real in organizations and I am going to guess you have experienced them. What resonated with me was the notion that if we really want to love ’em (those we serve) then mass customization of how we deal with those we serve does not work. There is no one policy for the workforce anymore. We need to allow for everyone to be a part of determining what is fair and right for them.

I believe we even need to use this mindset when working with students in our educational environments. I remember as a high school principal thinking how ridiculous it was to have students who were in many cases the bread winner of the family, maybe raising a child of their own at home, or caring for the younger siblings while mom or dad were at work have to ask for a pass to go to the rest room. I know, there has to be accountability, but I believe in having high standards and helping students develop their own thoughts on what is right for them. What I have found is, is that the majority of students will rise to a high standards and want that kind of accountability. I wanted our school to treat the students like adults – because in many cases they had become adults. It is our job to help them determine what is fair and right for them. In the end, won’t this help them understand and learn to do this when they are are in the workforce and leading others?

Furthermore, in this week’s Mindset Mondays with DTK lesson in Chapter 27 entitled “Love What You Do,” David Taylor-Klaus (DTK) told us “Paying attention to my impact has always helped me build my practice in a way that trying to fill the roster has not.” He went on to say, “It’s so easy to focus on getting through the list, yet when you choose to focus on what you can love, it’s amazing how much easier your checklist becomes.” Therefore it is much more important for us to be doing what we love as opposed to checking tasks off a checklist. Most importantly, finding what we love is not just important to us it is crucial to us creating an impact for those we serve. This is really essence of of Beverly and Sharon’s “loving ’em.” Are we removing the gap between intent (espoused) and impact (practiced)? Do you know what your love is? More importantly, do you know the love(s) of those you serve? If you don’t, Beverly and Sharon told us to, “Ask so you don’t have to guess.”

One Response

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  1. WAIT and Listen | Byron's Babbles said, on April 8, 2021 at 4:18 pm

    […] The Gap Between Intent & Impact […]

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