Byron's Babbles

Conversational Leadership

IMG_2903Guest post by Cheri Torres.

Conversation. It’s what we do almost all-day long. Everything we accomplish in organizations and communities depends upon conversations.

How does your leadership show up in your conversations? Are you adding value in the way you talk and engage others? Are you maximizing your value-add by focusing on possibilities and opportunities? Are you helping to create a culture of positivity and engagement in your interactions?

If not, here are some ways you can begin to do so:

  1. Enter conversations with an open mind, heart, and will.
  2. Ask questions, and make sure they are questions for which you don’t know the answers. The best questions:
  • Generate new knowledge or perspectives
  • Help people connect ideas and possibilities
  • Disrupt old and current ways of thinking and doing
  • Inspire innovation and novelty
  • Help people access their creativity and wisdom
  • Invite engagement
  1. Learn to focus questions, conversations, and problem-solving efforts on desired outcomes. What do you want, instead of what don’t you want.
  2. Create a culture of engagement and possibility by making sure you have conversations worth having 75-80% of the time. A conversation worth having moves towards desired outcomes and energizes people to go with you.
  3. Take your ego by the hand, let it know it will be okay, and then shine the spotlight on others. Your organization is filled with wisdom, creativity, and willingness to make a difference. Make room for that to emerge by leading true collaboration, ensuring full inclusion, and engaging stakeholders in planning, decisions, and innovation.
  4. Realize that culture is created and recreated every day by having the same kinds of conversations with the same assumptions and limitations. If the current culture isn’t serving you, figure out what kind of conversations would happen in the culture you want. Then start having those kinds of conversations.
  5. Realize also that your organizational design and structure was created through conversation. If your systems and structure, policies, and processes no longer support your ability to adapt and innovate in today’s fast-paced environment, have a conversation about redesigning your systems to support the kind of organization you want.

img_2901We don’t think about it often, but we swim in the world our conversations create. As a leader, take responsibility for your conversations and create the organization or community you want.  There is nothing stopping you but your willingness to have a different kind of conversation: a conversation worth having!

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About Cheri Torres:

Cheri Torres, Ph.D. brings the practice of Appreciative Inquiry, design thinking, and an ecological worldview to communities and organizations striving for sustainable growth. Her work facilitates learning, innovation, and dynamic interpersonal relationships capable of achieving remarkable outcomes. Cheri has worked with diverse communities across the globe, from public schools and community organizations to corporations and government entities, to elevate their strengths and broaden their capacity for collaboration and collective intelligence. She has trained thousands of trainers and teachers in the use and practice of Appreciative Inquiry and Experiential Learning, with a particular focus on leadership development, teamwork, creativity, and sustainable collaboration.

She has authored or co-authored numerous books and articles, the newest of which is Conversations Worth Having: Using Appreciative Inquiry to Fuel Productive and Meaningful Engagement co-authored with Jackie Stavros.

 

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