Why Aren’t You Perfect Already?
Originally published on the Flynn Heath Holt Blog by Diana Faison, Mary Davis Holt, Kathryn Heath, and Jill Flynn
What’s on your to-do list this season? We’re guessing there’s a “make this,” a “go here,” a “buy that.” We’re also guessing is there isn’t a “do this for myself” on it anywhere either. Besides wrestling other shoppers for the last turkey at the grocery store, you may be lifting your feet for the office janitor to vacuum the floor, trying to get year end projects finished. But why not keep your sanity this year? We have a few ideas of how you can.
One of the rules we ask women to break is the “it’s all or nothing” point of view. The holidays are particularly tricky in trying to get it right both at work and at home, but it’s not all or nothing, it’s both-and. We’ve seen women in our coaching set themselves up for failure by trying to do it all and make it look easy. You can have your fruit cake and eat it too- you just may have to tweak the way you do it.
Delegate. Have a teenage son who’s at home from school on break? Give him the grocery list. Maybe the intern who’s been waiting for a project should write that memo so you can finish your expense report. Don’t do every little thing yourself- only the important things.
Prioritize. Focus on that which makes you the happiest, and have realistic goals you can build on. If decorating your home is your thing, do it; but go buy the pie you’re in charge of bringing to your parents’. Blend your work-life and consider compromise. Sometimes we’d be a lot happier if we simply decided to let go of the little things that don’t amount to much.Give yourself a break! Take some time during your day to leave the office and read a magazine, call a friend, or take a walk. Make some time for you this holiday season- even if it’s just 20 minutes. You’ll feel recharged and more positive both in the office and at home.
Whatever your holiday plans this year, try not to get burnt out; it does nothing for your career or your personal life. Stay positive. Move forward. And Happy Holidays from your friends at Flynn Heath Holt!
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About Kathryn Heath:
Kathryn Heath is a founding partner at FHHL who develops leadership programs, coaches executives, and designs training. She co-authored Break Your Own Rules, which landed on the best-seller lists of The New York Times, The Wall Street Journal, USA Today and The Washington Post. She also co-authored The Influence Effect: A New Path to Power for Women Leaders Previous to FHHL, Kathryn was Senior Vice President and Director of First University at the nation’s fourth-largest bank, First Union (now Wells Fargo), where her inventive and results-focused approach won her numerous awards in the field of learning and development.
About Diana Faison:
Diana Faison is a partner at FHHL and worked with the firm as a consultant for over 10 years prior to her partnership. She began her career as a teacher of Leadership Development studies and a Dean in Student Affairs at Queens University and the University of North Carolina—Charlotte. Diana is a sought-after keynote speaker on business leadership topics such as political savvy, brand, personal power, authentic leadership, and well-being. She is also the co-author of The Influence Effect: A New Path to Power for Women Leaders.
About Mary Davis Holt:
Mary Davis Holt is a partner and co-author of Break Your Own Rules, and The Influence Effect: A New Path to Power for Women Leaders. She is an in-demand speaker who shares her hard-won insights and promotes the firm’s new rules for success to a wide range of audiences. Mary is also a sought-after facilitator, executive coach, and she works with companies to plan strategies that change the culture to support women leaders. Prior to joining FHHL, Mary held executive positions at Time Warner with oversight that ranged from finance to information technology, marketing, human resources, manufacturing and distribution.
About Jill Flynn:
Jill Flynn is a founding partner at FHHL and a co-author of Break Your Own Rules and her latest co-authored book, The Influence Effect: A New Path to Power for Women Leaders. Jill previously served as Senior Vice President at the nation’s fourth largest bank, First Union (now Wells Fargo), where she established their leadership development, diversity, organizational consulting and employee satisfaction initiatives. As the corporation grew exponentially during her tenure, Jill and her team prepared a cadre of high-potential leaders to assume senior positions. Within a three-year timeframe, the number of women in these roles increased from 9% to 26%.
What’s Possible When You Dream Big with Passion, Purpose, and Joy
Originally published on the Flynn Heath Holt Blog by Diana Faison
When my younger daughter graduated from college. Her accomplishment got me thinking about how graduation is an opportunity to reflect on what’s possible.
As you reflect, I want you to explore big dreams and move forward with a sense of purpose. And I want you to seek joy along the way.
My daughter has big dreams to be the world’s best third grade teacher. Her passion and drive remind me of my early career. On my first day working at a small women’s college, I was passionate, legacy-driven, committed. The women I served were my top priority, and I wanted to make a difference in each of their lives.
Early on in that job, I met a high school senior with limited resources. I encouraged her to apply for a full scholarship. Over her four years with us, I watched her bloom and gain confidence. We still stay in touch, and she’s grown into a successful entrepreneur in her own right. I cannot help but feel we can all make a difference one conversation at a time. She had big dreams, and so did I; we supported each other.
MOVE FORWARD WITH A SENSE OF PURPOSE
You may feel a strong sense of purpose on day one of this new life adventure following graduation. I felt a calling early – I knew I was a born coach. I knew I was a teacher, an educator.
But it took me years to realize that my work was fulfilling my purpose to coach and lead high-talent, women leaders. I was able to get here now because I had key women and men who gave me a chance. The Academic VP at a woman’s college hired me. A mentor made me teach large university classes at a young age. Two female executives at a large financial institution gave me my first significant contract which launched my solo practice. Now, I am in partnership with three talented women leaders and we own a multimillion dollar company.
Embrace that person who believes in you and wants to show you the ropes; ask them questions; let them know what you’re “doing”. The dots will connect much faster, and your purpose will reveal itself to you sooner than you think.
SEEK JOY
In her recent commencement address at Berkeley, Facebook’s Sheryl Sandberg talked about joy as ever present; we forget about it because we are bombarded with negativity. So we must SEEK joy. Turn off anything that’s reminding you of the world’s problems or bad news. Yes, work gets hard and life throws mean curve balls. But, there are things for which we are grateful. Before I left for my freshman year of college, my childhood home burned to the ground. It was a devastating loss for our family. But my mother’s response shifted everything for us. “Well, now at least we can rebuild the house we dreamed about,” she said. I could have been trapped in that burning house, but I survived. We survived. I am forever grateful.
Seeking joy means seeking gratitude. I reflect each and every day and ask, “For what am I grateful?” My kids hated this ritual at the dinner table. But, today they would say it paid dividends. They are joyful adults exploring big dreams, moving forward with purpose, and making a difference.
The future is simple: It’s shaped by the magic that comes from your passion, purpose, and joy.
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About Diana Faison:
Diana Faison is a partner at FHHL and worked with the firm as a consultant for over 10 years prior to her partnership. She began her career as a teacher of Leadership Development studies and a Dean in Student Affairs at Queens University and the University of North Carolina—Charlotte. Diana is a sought-after keynote speaker on business leadership topics such as political savvy, brand, personal power, authentic leadership, and well-being. She is also the co-author of The Influence Effect: A New Path to Power for Women Leaders.
Leading Through The Lens Of Opportunity
This past week I had a leader I am working with on a project say to me, “I am having trouble looking at this project through three different lenses.” My immediate response was don’t look through three lenses; just the one you were made a part of this project for. There are others on this committee that can work through the other lenses. It really got me thinking about whether we, as leaders, should look at things through multiple lenses or only one.
The most effective leaders I know approach problems through the single lens of opportunity. I had an incredible mentor and friend early in my career that always called problems “opportunities.” That has stuck with me ever since. The best leaders are the best problem solvers. They have the patience to step back and see the problem at-hand through broadened observation; circular vision. These great leaders see around, beneath, and beyond the issue/problem (opportunity) itself. They see well-beyond the obvious and see opportunities.
I also believe it becomes crucial to become a convener and let the wisdom of the crowd/community take over. This creates an environment where everyone’s concerns, points of view, ideas, and solutions are freely expressed. This community structure welcomes efficient cross-functional collaboration and problem solving. This also eliminates silos and allows individuals lead through the lens of their expertise.
Great leaders seek out and convene lifters and high-potential leaders within the organization or community to reap the benefits of open-mindedness that leads to more innovation and initiative. We should invite people together and name the possibility about which we are convening. I also believe we must specify what is required of each and what lens they should look through should they choose to be a part of the opportunity.
Reflections Of A Leader
In my most recent post, The Leadership Symphony, I mentioned that I had just finished the great book 52 Leadership Lessons: Timeless Stories For The Modern Leader by John Parker Stewart. This book was truly 52 lessons that made me think about my own leadership and how to practice continuous improvement and honing of those skills. This is a book that prompted reflection and thought on my own leadership style and that style’s impact on those I lead.
Additionally, many of the lesson prompted ideas for blog posts. Here is a link that will take you to a run of all of them: https://byronernest.blog/?s=john+parker+stewart. All the lessons were easily adaptable to the real life leadership situations I was and am experiencing. As a guy who believes everyone is a leader, I love the Lead Now!™ model that is used to guide this book. As leaders we have a responsibility to create purpose and deliver excellence. Furthermore, if we intend to have those we serve leading from where they are we must continually develop others, as well as ourselves. Finally we must lead change.

The four quadrants were developed using data from 360° leadership feedback, so it is no wonder that the lesson caused a great deal of reflection and self inflection. The stories in this book and the thoughts provoked enable the leader not to observe leadership, but to hone and develop leadership skills. These lessons increased my awareness of how I am perceived, and how I can make adjustments. As leaders we have scores of experiences from which to draw learned knowledge. I believe it is important to develop a habit of stopping the action occasionally to reflect and write about what happened, what worked, what didn’t, and what am I learning – thus my blog. I believe we have, literally, thousands of learning experiences. Without some type of guided reflection we lose thousands of learning opportunities. What are you doing to guide your reflection and continuous leadership improvement?
The Leadership Symphony
Well, I have come to the end of another book. Actually this is the completion of my 84th book this year. My goal is 87. It has actually taken me a year to complete this book as it is divided in 52 distinct lessons. I have tweeted about many of them. I will do a post about the book as a whole and include the posts, but for now want to post thoughts on the 52nd lesson. In lesson #52 entitled “What Makes A Symphony” in 52 Leadership Lessons: Timeless Stories For The Modern Leader by John Parker Stewart he tells us how the conductor brings individual musicians together to form the playing of the symphony.
“A symphony consists of polished performances from many sections that become a unified whole. If not played together it is merely a cacophony of disconnected sounds.” ~ John Parker Stewart
This chapter really resonated with me as a believe in shared, intent-based, leadership. Everyone is a leader and has a part. But, there still must be a leader who is conveying the shared vision and making sure the musicians, in the case of a symphony, have the necessary professional development to do their part.
This point was driven home this morning in the last general session of the annual conference of the National Association of State Boards of Education (NASBE). The keynote was delivered by Dr. Pedro Noguera. He is the Distinguished Professor of Education at the Graduate School of Education and Information Studies at UCLA. His research focuses on the way in which schools are influenced by social and economic conditions, as well as by demographic trends in local, regional, and global contexts. In his keynote, Dr. Noguera gave five strategies for successful school leadership:
- Shared leadership
- Concerted effort to obtain buy-in around the strategy
- A coherent strategy focused on student needs
- Differentiated professional development
- Follow through, examining the evidence, sticking with it
“Only a clearly communicated perspective, directed by a wise and capable leader, results in a magnificent performance. ~ John Parker Stewart
The big takeaways for me and relations to this 52nd lesson were the idea of shared
leadership, coherent strategy, and differentiation. As I said earlier, every person in an organization is a leader. As in a symphony, every person has an important part no matter their job or instrument. Additionally, in a symphony everyone needs to be playing from the same musical score, or strategic plan. And, finally, since everyone one plays different instruments or has different jobs or is playing/working at a different level of proficiency, the development must be differentiated.
The bottom line is that shared leadership an drive change. If, as a leader, we are the conductor, we must bring everyone together sharing the leadership of a coherent strategy. We know, for example, in schools we must invest in teacher leadership by developing leadership pipelines. This involves cultivating structures, processes, and mindsets for shared leadership. We must also prioritize and enhance instructional leadership skills. What are the priorities of your industry or organization?
Leading With Style
In lesson #51 entitled “Fantastic Or Flop” in 52 Leadership Lessons: Timeless Stories For The Modern Leader by John Parker Stewart the story of 1968 Olympic record breaking gold medalist in the high jump, Dick Fosbury was told. The moral of the story was not the gold medal or breaking of a record; it was his unorthodox style. Everyone (including his coaches) wanted him to change his style. He would not because he knew his style was right and fit him. Now, his “Fosbury Flop” is the most accepted style for the high jump still today.
“Your style is your own. Don’t worry if it’s not traditional, if it is right for you.” ~ John Parker Stewart
This story really resonated with me as a guy who has a little different leadership style. Let’s face it, not everyone is ready to accept full on intent-based leadership or convening large numbers of stakeholders. But, as John Parker Stewart says:
“You’re style is your own. Don’t worry if it’s not traditional, if it is right for you. We must know ourselves and be true to ourselves.” ~ John Parker Stewart
We must then use our talents, skills, and values to continually improve and hone our style of leadership. Sometimes we just need to take a moment to evaluate the way we lead, so we can define ways to improve or adapt to our organization’s changing needs. So much of what effective leaders do is nurture others. Wise leaders cultivate their staff members’ leadership skills, both to ensure support in carrying out and sustaining change and to establish a network of rising leaders to fill future positions. So, no matter what our style we need to make sure we are developing others. For me, the inclusion of others is such an important part of leading. Effective leaders know where they need to go, but they also know that they must invite others to assist in the journey. That journey is where we need to let our style shine through.
Feeling Your Leadership “Vibe”

Sophie and I w/the Pear Tart
I had the honor and incredible pleasure of going out to eat this evening with my fellow National Association of State Boards of Education (NASBE) board of directors. We went to Seven Lamps in Atlanta, Georgia. Seven Lamps has an awesome selection of craft food and drinks. The restaurant’s unique name comes from a book length essay, The Seven Lamps of Architecture, by English art critic John Ruskin. The “lamps” refer to the seven principles of architecture: sacrifice, truth, power, beauty, life, memory and obedience. That essay alone will turn into a complete other study for me.
Those who know me know that I love it when our server enjoys and wants to pick the meal. Well, let me tell you, Sophie was just that kind of server. When I pushed the menu away, and asked Sophie if she would just do the picking her whole face lit up and I knew we were in for a treat. She said, “Byron (she had already figured out my name and was using it), I am feeling your ‘vibe’.” Lobster roll and shrimp for appetizer, Salmon for the main course, and pear tart for dessert. Yep, she was feeling my “vibe”! It was awesome!
Now, the food was incredible and Chef Drew Van Leuvan is stellar, but bottom line is it was Sophie who made the evening complete with her ability to feel the “vibe”. I know I have blogged about this before, but I believe how a server handles doing what Sophie did tonight – picking everyone’s meals for them – is a sign of great technical skill and leadership. She clearly knew every dish, drink, appetizer, dessert, and whatever else on the menu inside and out. She had clearly tried everything and knew the intimate taste, cooking method, and ingredients of each. Clearly, Seven Lamps creates an environment where the team members get the technical knowledge to truly server their customers. This was the first key to Sophie’s success.
Then, Sophie exhibited great leadership by accepting the responsibility and risk, with enthusiasm I might add, of picking our meals for us. It is amazing to me how many times I have done this and I have never had a choice made for me that I did not like. Sophie explained how each dish was prepared and even brought others in different roles in the restaurant over for us to meet. I’ve heard it said, “If you want to flourish, choose how you show up.” Sophie showed up tonight to flourish, and I can guarantee you she shows up every night to flourish.
Our inner thoughts and attitudes radiate through facial expressions, body language, tone, and language.This would be our “vibe”. Sophie was giving off the “vibe” that told me that she believed these things about herself:
- I showed up to serve
- I am glad to be here
- I am having fun
- I am competent and knowledgeable
- I am making a difference
- I do a good job
She was giving off a pretty good “vibe”, don’t you think? What “vibe” do you give off to those you lead?
I did have to ask Sophie what “vibes” I was giving off. She explained that she was picking up that I was curious, adventuresome, and ready to try and learn about something new. Guilty! She could not have gotten my “vibe” any more correct. And…what better place to practice being curious, adventuresome, and ready to try and learn something new than in a restaurant you’ve never been to in a city 567 miles from home? The key is to align our behaviors with the “vibe” we want to send.
Tonight at Seven Lamps I learned from Sophie that understanding our own “vibe” and the “vibe” of those we serve allows us to be greater, more effective leaders. We need to keep learning more about ourselves and others. We need to keep trying new things. Finally, we need to keep honing and combining our passions with our skills – this will empower and maximize our potential.
How’s Your Attitude?
This post by Mark Nation originally appeared on www.nationleadership.com.
“Life is 10% what happens to you and 90% how you react to it.” – Charles R. Swindoll
I’ve noticed that when I say “Hi” to some people I pass by these days, they’re more than likely to use a popular street-speak reply that sounds more like, “Howru” Or, “’Sup.” Note the absence of a question mark. They’re not asking. Feeling not so much acknowledged as texted, it’s easy to feel a bit saddened, or even annoyed, at the lack of any real interaction. It’s phony caring, a leftover from preceding generations that used to go, “How are you?” meaning, I care.
If caring among strangers is endangered, years ago I devised a fun solution to keep it alive. With many folks I meet, both friends and unknowns such as waitpersons in restaurants or service personnel who work on my house, I play a sort of game. I ask the person, “How’s it going?” Whatever their answer, I assign it a number.
If the person says “Okay,” then I listen for the tone of their voice, and say, “Sounds like about a Six.” Getting right away that I’m putting their attitude on a Zero-to-Ten happiness scale, they either agree thoughtfully, or say, “No-o, I’d say a seven; maybe even an eight.” So, some truly self-upgrade my rating. If, to my query they answer, “Great!” and I know they mean it, then my answer is, “Wow! Is that a Nine, or a full Ten?” And we laugh, sharing our mutual satisfaction in their happiness report.
Why on earth would I take the occasion to “number” people’s moods?
Several reasons:• People appreciate someone’s actually taking the time to tune in to their feelings.
• Some will choose to open up and share information about circumstances in their lives.
• It gives them instant feedback on what they’re putting out into the world.
• It invites them to upgrade their own feelings on the spot.
So, more than just a game, it’s actually a way to share the power of a famous observation made over a century ago by psychologist William James:
“The greatest discovery of any generation is that a human can alter his life by altering his attitude.”
One theory in psychology research suggests that we all have a happiness “set-point” that largely determines our overall well-being. We oscillate around this set point, becoming happier when something positive happens or the opposite, afterwards returning to an equilibrium point.
But this set-point, to a certain extent, can be reset. Although our general mood levels and well-being are partially determined by factors like genetics and upbringing, roughly 40 percent of our happiness is within our control. In fact, a large body of research in the field of positive psychology has shown that happiness is a choice that anyone can make.
So, how’s your attitude? How are you?
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Mark Nation is a globally-recognized management expert, leadership consultant, executive coach, author, and speaker. He is personally driven to discover what makes individuals, teams, and organizations amazing—those elements which power the heart and soul of individuals and businesses worldwide. His new book, Made for Amazing: An Instrumental Journey of Authentic Leadership Transformation, helps people to identify and optimize their unique talents.
Tuning in to Your Life
Super excited to have this guest post from Mark Nation. I just read his new book, Made for Amazing: An Instrumental Journey of Authentic Leadership Transformation. It is amazing!
I met a woman who didn’t sing until she was forty because her kindergarten teacher told her before a performance, “Just move your mouth, dear.” How horribly tragic. The truth is, this woman had a wonderful voice, and it was clear she loved to sing. Who would have known she was silenced for decades, refusing to believe she possessed an incredible gift that was literally dying to be released?
Maybe you are one of those who say, “I have no musical ear,” or, “I can’t carry a tune,” because, like my friend, somewhere along the line you’ve come to mistrust the lyrical, melodic expression of yourself. To you, I would say, Stop! Listen to me! There is something critically important I need you to understand.
Not to believe in the music you came to play is not to believe in yourself.
You are not only musical, you are a musician, a melody-maker. Like all of us, you have a special song to sing; it’s the way you “do yourself,” the way you come across to others, the way you live your existence. Perhaps you have not realized it nor thought about it this way, but you are a vital part of a grand symphony, the harmonious expression of life.
Music is the beat of your life, the unique vibratory algorithm embedded in all you do and all you are. There is music in your voice, music in your face, music in your soul, in your thoughts, and in every throb of your heart. It can be a boisterous dance, a march, a sonata or even a lullaby. It’s not only okay for your music to change over time—it’s necessary, and beautiful. It’s you.
Everything you do expresses the one-of-a-kind melody that you bring to life.
Decide now to believe that you not only love music, but love making it. Explore this song of yourself. Take more pleasure in its expression, and follow the melody to see where it takes you. This is your journey, and your music. Therefore, you owe it yourself to develop your craft and take good care of the sounds you release into the world. We are all waiting for the song you bring, for we are your fans. Please don’t deprive us of those notes which only you can add to the harmony of life. Join in now.
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Mark Nation is a globally-recognized management expert, leadership consultant, executive coach, author, and speaker. He is personally driven to discover what makes individuals, teams, and organizations amazing—those elements which power the heart and soul of individuals and businesses worldwide. His new book, Made for Amazing: An Instrumental Journey of Authentic Leadership Transformation, helps people to identify and optimize their unique talents.
No Expiration Date On Success
We hear or say the phrase, “It’s never too late” all the time, but do we really mean it? Or, do we just say it? Additionally, we talk about being life-long learners, but would we really still mean it at age 65? In Lesson #50 entitled “65 Years Young” in 52 Leadership Lessons: Timeless Stories For The Modern Leader by John Parker Stewart tells the story of Harland Sanders. We know him best as Colonel Sanders of Kentucky Fried Chicken.
“I’m still learning.” ~ Michelangelo at age 87
Let’s get to know the man behind the phrase “Finger Lickin’ Good” a little better. Colonel Harland Sanders was born on a farm outside the town of Henryville right here in my own great state of Indiana on September 9, 1890. The Colonel first prepared meals for truck drivers at an old family dining room table wheeled into the front of his Corbin, Kentucky, service station in 1930, fried chicken was not on the menu. After Duncan Hines put his restaurant that Sanders later open across the street from the service station, in his 1935 road-food guide, the colonel began to perfect his fried chicken secret recipe of 11 herbs and spices. This was in 1939 – he was age 49.
Then, in 1952 Pete Harman, who was a friend of Colonel Sanders who operated one of the largest restaurants in Salt Lake City, Utah, became the colonel’s first franchisee. Harman came up with the “Kentucky Fried Chicken” moniker and pioneered the restaurant’s famous bucket container. It wasn’t until Sanders was age 65 that he incorporated Kentucky Fried Chicken and began signing up new franchisees. He used is $105-a-month Social Security check to begin his franchise businesses. In 1964 at the age of 74 he sold Kentucky Fried Chicken and in 1968 at the age of 78 started another restaurant in Shelbyville, Kentucky. Wow, it really isn’t ever too late.
“There is no expiration date on our ability to succeed.” ~John Parker Stewart
Remember this: however old you are, there is an abundance of wonderful things waiting to happen for you. If you have the right attitude, you will not let them pass. Go out there and keep learning and succeeding!

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