Focusing On Real Work
“A primary task of leadership is to direct attention.” Daniel Goleman taught us this, when referring to The Focused Leader. Last week our Head Tutor, Anne McCarthy, in the leadership program I am in right now at the University of OxfordSaïd Business School, started posing great questions for us to journal. Since my blog is my journal I posted my thoughts. You can read last week’s question and entry in To The Unknown And Beyond. This week’s question was, “Are you choosing to spend your time on the work that really matters? What changes could you make to be more focused on real work?” These questions matter because as I circle back to Goleman’s teaching, our primary task is to direct attention, including our own.
As a founder of a professional service firm who is a one person orchestra, the two questions Anne posed are very interesting. My first reaction was “yes” because I touch everything. Then as I began to reflect on the great schools and organizations I get to work and partner with it is clear that the key to Anne’s question is “focus.” Goleman argued, “a failure to focus inward leaves you rudderless, a failure to focus on others renders you clueless, and a failure to focus outward may leave you blindsided.” I have always used this statement as a guide.
While balancing a focus on self, others, and the wider world is tricky, by focusing on these areas, we can create a balanced approach that prioritizes meaningful work while addressing the needs of ourselves, those we serve, and the larger community. Here are some things that come to mind that are in alignment with the curriculum of the leadership program I am currently in:
- Vision and Goals: We must create a clear vision that encompasses both our personal and collective aspirations. Set goals that resonate on multiple levels – individual, growth, team success, and community impact, which can unify efforts toward common objectives.
- Self-Awareness: We need to develop a strong understanding of our own values, strengths, and weaknesses. Regular reflection can help us stay aligned with our core purpose and make decisions that are authentic and impactful.
- Prioritizing Well-Being: Taking care of our own well-being while also supporting the well-being of those we serve. If we engage in practices that promote mental, emotional, and physical health, our ability to focus on the work that matters.
- Encouraging Collaboration: Promoting a culture of collaboration where our team members and partners feel valued and included. This enhances teamwork, sparks innovation, and enables a broader view of the challenges we face and opportunities, ultimately leading to better decision-making.
- Feedback Loops: Establishing regular processes for timely and actionable feedback from both team members and stakeholders. This creates an environment of transparency and continuous improvement, helping to align efforts with what matters most.
It is great to have this reminder and prompt to reflect on focusing on what matters and the real work.
Greatness By Touching Both Extremities At Once
One of the things I really love about The Pilgrim’s Regress by C. S. Lewis is how he put quotes from great philosophers at the beginning of each book – the book is divided into 10 books. Making the connection between those quotes and the content of each book has enhanced my reading. At the beginning of Book Six Lewis quotes Blaise Pascal: “I do not admire the excess of some one virtue unless I am shewn at the same time the excess of the opposite virtue. A man does not prove his greatness by standing at an extremity, but by touching both extremities at once and filling all that lies between them.” It was the second sentence, in bold, of the quote that triggered my deep thought.
Pascal’s quote suggests that true greatness lies in the ability to understand and embrace a wide range of perspectives and experiences, rather than simply aligning oneself with one extreme viewpoint. By “touching both extremities,” he implies that a person can acknowledge conflicting ideas, emotions, or beliefs while also finding common ground and understanding what lies in between.
This approach fosters empathy, wisdom, and a more comprehensive understanding of the human experience. It encourages us to appreciate complexity rather than oversimplifying situations. Leaders who consider opposing ideas or extremes can make more informed and balanced decisions. This involves weighing the pros and cons of various options and acknowledging the complexities involved.
Embracing contrasting ideas can stimulate creativity and innovation. Leaders who promote a culture of open dialogue are more likely to inspire their teams to think outside the box and challenge the status quo. Using Pascal’s concept of “touching both extremities” can greatly enhance leadership development by encouraging us to embrace diverse perspectives and experiences.
The Tension Between Abstract Philosophy And Lived Experiences
I am continuing my reread of C. S. Lewis’s The Pilgrim’s Regress. C. S. Lewis taught us we should reread books and I am so enjoying reading this book a second time. I keep discovering new things to ponder this second time around. In my first blog post during this reread it was Mr. Vertue that triggered deeper thought in “Finding Happiness In The Journey.” This time it was Mr. Sensible saying “Philosophy should be our mistress, not our master” in the allegory. The character Mr. Sensible represents rational thought and human reason, emphasizing the importance of understanding through experience rather than purely abstract concepts. This highlights the tension between philosophical reasoning and the richness of personal faith.
This phrase also highlights the importance of seeking deeper understanding and truth in one’s journey through life. In A Pilgrim’s Regress, Lewis explores themes of longing, desire, and search for meaning, drawing parallels between the protagonist’s quest and broader philosophical inquiries. By incorporating the phrase, “Philosophy should be our mistress, not our master,” Lewis emphasized that while philosophy can guide us, it should not overshadow personal experience and authentic living. Instead, he suggested that philosophical thought should complement our understanding of faith, morality, and purpose.
Ultimately, instead of being bound by rigid philosophical doctrines, we should use philosophical ideas as tools for exploration and understanding, allowing them to inform our decisions without becoming overly reliant on them. It emphasizes the importance philosophy should guide and inspire us, rather than control or overwhelm us. When philosophy is viewed as a mistress, it can provide valuable insights and perspectives that enrich our lives and inform our decisions. However, if it becomes master, it can lead to rigid thinking and dogmatism, restricting our ability to experience life fully and of maintaining agency and flexibility in our thinking, rather than allowing any single philosophy to dominate our perspective.
To The Unknown And Beyond
I heard it said once that trust is something others give to us. Therefore, we gain trust by small, consistent actions and behaviors. Our followers must have confidence in our abilities (expertise), intentions (vision), integrity (authenticity), and character (trusted advisor). In the context the work I do I need to be a trusted advisor versus a technical expert. Expertise has become very easy to find. I need to be trusted to help.
This week the following great question was posed by our Head Tutor, Anne McCarthy, in the leadership program I am in right now at the University of Oxford Saïd Business School: “What is it about your leadership practice that means your followers can trust you to lead them to the unknown?” I loved this thought of leading into the unknown. That is really what having a vision and being visionary is all about; moving into a future that is unknown with confidence.
As a trusted leader my followers and those I partner with have confidence in my abilities, intentions, and integrity. Here are few key factors that I believe this trust in me stems from:
- “Walk The Talk” or Lead by Example: We must model the behavior we expect from others. Being authentic and demonstrating the values we promote will inspire trust and followership.
- Reliability: Simply put, a trusted leader does what they say they are going to do. We must consistently meet expectations and follow through on commitments.
- Authentic and Transparent: Open communication about decisions, processes, and challenges fosters trust. When we share information honestly, it builds credibility.
- Integrity: We need to be trustworthy leaders and act ethically, while adhering to our core values. Our actions align with our words, demonstrating authenticity.
- Empathy: Showing understanding and concern for the needs and feelings of those we serve helps build emotional connections, making individuals more likely to trust us.
- Competence: A leader must have the skills and knowledge necessary to guide the organization effectively. Confidence in our expertise contributes significantly to trust.
- Supportiveness: Providing encouragement and constructive feedback reinforces a sense of safety and belonging among team members, which cultivates trust.
This list of key factors is certainly not exhaustive, but by incorporating these practices, we are in a better position to effectively build and maintain trust, creating a more cohesive and high-performing team. Are you ready for the unknown and beyond?
Developing Your Team Into An Ensemble
I was saddened by the loss of Bob Newhart last week. He was such an icon and I grew up watching him. Last night I watched the incredible CBS special, “Bob Newhart: A Legacy of Laughter.” It was very well done and brought back so many memories. I was also reminded of what a great man he was. Besides being a great comedian and actor, he was a faithful husband, great father and grandfather, and loyal friend. You know I couldn’t watch the hour-long program without jotting down a few notes.
One of the things that jumped out at me was when he was describing the casts he worked with. He described them this way: “It was a true ensemble.” When Bob Newhart referred to the actors and actresses he worked with as “a true ensemble,” he likely meant that they worked together cohesively as a united group, contributing equally to the performance. This use of “ensemble” suggested that each member of the cast brought their unique talents and skills allowing them to create a harmonious and effective collaboration. He also pointed out that he just loved being around everyone – they laughed and had fun. An ensemble emphasizes teamwork over individual stardom, highlighting how the collective effort enhances the overall production, making it more impactful and enjoyable for the audience.
We need to consider our teams in our organizations being like ensembles as well. A great ensemble possesses several key characteristics:
- Strong Communication: Members openly share ideas, give feedback, and support one another, fostering a collaborative atmosphere.
- Diverse Talents: A variety of skills and backgrounds contribute to a richer performance. Each member brings unique perspectives and abilities the table.
- Trust and Respect: Trusting and respecting each other in a safe space for creativity and vulnerability, members to take risks and explore new ideas.
- Chemistry: There’s an innate connection among members that enhances their interaction and makes performances more dynamic and engaging.
- Commitment: Each member is dedicated to the group’s success, prioritizing collective goals over individual recognition, which strengthens the overall performance.
- Flexibility: Great ensembles adapt to changes and challenges, whether in rehearsal or performance, showcasing resilience and creativity.
- Shared Vision: A common understanding of the project’s goals and themes ensures that everyone is working towards the same outcome, resulting in a cohesive final product.
- Supportive Environment: Members uplift one another, celebrating successes and providing encouragement through challenges, fostering a positive atmosphere.
- Balanced Contribution: Each member has opportunities to shine while also recognizing when to step back for others, ensuring an equitable distribution of focus.
- Continuous Learning: A commitment to growth and improvement, both individually and as a group, helps refine skills and enhances overall performance quality.
Bob Newhart’s ensemble certainly made it memorable and impactful for the audience. How about you, have you developed your team into an ensemble that is making memorable moments?
Finding Happiness In The Journey
Having just finished John Bunyan’s The Pilgrim’s Progress, I decided to reread C. S. Lewis’s The Pilgrim’s Regress. In The Pilgrim’s Regress, Lewis had Mr. Vertue say, “To travel hopefully is better than to arrive.” Sometimes this is so true. Ever gone somewhere or been working on a project where arriving wasn’t near as great or satisfying as you thought it would be? In other words, the journey was the best part. Mr. Vertue likely referring to the idea that the journey or process of pursuing a goal or dream is often more fulfilling and rewarding than actually achieving it. It highlights the importance of enjoying the journey and not just focusing on the end result.
We can apply this concept to our everyday lives by focusing on the process and journey of achieving our goals, rather than just fixating on the end result. Enjoying the journey, learning from the experiences, and appreciating the growth and development along the way can bring more fulfillment and satisfaction in life. It’s about finding joy and purpose in the journey itself, not just the destination.
We often set high expectations for the end result and too much emphasis on achieving that specific goal. We may overlook the smaller victories, personal growth, and meaningful experiences that occur along the way. That’s why we need to have benchmarks along the way and celebrate the micro-successes. By focusing on the journey and being present in each moment, we can find more fulfillment happiness in the process of working towards our goals.
The Chronic Condition Of Wonder
The wonder of a child is the sense of amazement, curiosity, and excitement they experience when discovering new things in the world. Children are naturally curious and open-minded, and they find joy in even the simplest of things. This wonder allows them to see the world with fresh eyes and appreciate the beauty and magic that surrounds them. I was reminded of this in Phatastes when it was said, “But it is no use trying to account for things in Fairy Land; and one who travels there soon learns to forget the very idea of doing so, and takes everything as it comes; like a child, who, being in a chronic condition of wonder, is surprised at nothing.” I guess I’m lucky because I am still childlike in that I am still curious and get fascinated by the littlest things. I hope I don’t ever lose my sense of wonder.
The lesson from the quote in Phantastes was a reminder of the importance of embracing wonder and allowing ourselves to be fully immersed in the magical and unknown aspects of life. The Fairy Land of Phantastes taught us to let go of the need to always rationalize or explain everything and instead, simply enjoy the beauty and mystery of the world around us.
One way to keep from losing our childlike wonder as we get older is to maintain a sense of curiosity and openness to new experiences. We need to continue seeing the world with fresh eyes, like a child would, and find joy in the simple things. Engage in activities that spark your imagination and creativity, and surround ourselves with people who encourage our sense of wonder. Remember to explore, learn, play just like a child would, and allow ourselves to be wowed.
Our True Essence
At the end of Phantastes, Anodos says, “Yet I know that good is coming to me—that good is always coming; though few have at all times the simplicity and the courage to believe it.” Think about how many times we all have not had the courage or simplicity to believe good things are coming. This is why the dreamt explorations of Anodos were so important in Phantastes. Dreams often symbolize deeper thoughts, feelings, and desires that may not be readily apparent in waking life. In Anodos’ case, his dream in Phantastes allowed him to explore his subconscious mind and gain insights into his own character and the world around him. It served as a powerful tool for self-discovery and personal growth.
Another powerful statement at the end of the book from Anodos was, “Thus I, who set out to find my Ideal, came back rejoicing that I had lost my Shadow.” Anodos was looking for the “Ideal” of beauty, truth, and goodness in Phantastes. He sought to find meaning and purpose in his life, as well as a deeper understanding of himself and the world around him. The journey he embarked on in Phantastes allowed him to explore and discover these ideals in a magical and mystical realm.
George MacDonald used the metaphor of Anodos’ shadow to represent his inner and negative emotions. He was glad to lose his shadow because it symbolized letting go of his past traumas and struggles, allowing him to move forward with a sense of lightness and freedom. Losing his shadow enabled Anodos to embrace personal growth and transformation. In Phantastes we learned the importance of embracing all aspects of ourselves, even the parts we may want to hide or ignore. It serves as a reminder to always stay connected to our inner selves and not let external influences cloud our true essence.
Embracing Growth Through Life’s Challenges: Lessons Learned and Ways to Support Others
I finished reading Phantastes by George MacDonald this week and have already blogged about it a couple of times in “Exploring the Interconnectedness of Nature and Perception: A Deeper Look at Symbolism in Literature” and “A Story Without A Beginning That Will Never Have An End: Lessons From Phantastes.” Now I am working my way through notes I made, while reading, of passages and thoughts I wanted to explore further. MacDonald wrote, “The old woman smiled. ‘Past tears are present strength,’ said she.” This really got me to thinking about the power of transformation and growth we receive through our tears and past experiences. In Phantastes, through the old woman, MacDonald was conveying the message that our past hardships and struggles can serve as a source of strength and resilience in the present. By acknowledging and learning from our past tears, we can become stronger and more capable of facing future challenges with courage and wisdom.
One way to learn from our past tears is to reflect on the experiences that caused them and identify the lessons that can be gained from them. It’s important to acknowledge and process our emotions surrounding those difficult times in order to heal and grow. As for helping others, we can offer support, empathy, and understanding to those who are going through similar struggles. By sharing our own experiences and insights, we can inspire and uplift others on their own paths of transformation and growth. It seems our past tears really are our present strength.
Crowdsourcing AI Expertise
Earlier in the spring of 2024 I had the opportunity to become a member an artificial intelligence (AI) legislative policy sprint with the Federation of American Scientists (FAS). It literally was a sprint as we created all the briefs in about eight weeks. This crowdsourcing of expertise by FAS, as it was described by Daniel Correa, CEO of FAS, was an incredible undertaking on their part. This was truly a bipartisan labor of collaboration bringing together those with experience using AI to create the top ideas for legislation and policy related to AI.
At the time that the FAS put out the call for proposals for the policy sprint I was taking a course in AI in the Saïd Business School at the University of Oxford. I was learning so much and was realizing how far we were behind in the United States in education in terms of utilizing AI for considering the all important questions of how and what students learn. In a project for my Oxford course I wrote:
“First, teaching about artificial intelligence (AI) and teaching with AI are two very different things. In education we are going to have to do both; facilitating learning about the ethical use of AI and using AI in real world/work-based learning, so students understand how to use AI in careers. Therefore, one of the main obstacles that education faces is the need for education to evolve in the face of so many new technological developments making use of AI. Our policies will need to reflect the capabilities AI affords us. Educators must be trained in AI in programs very much like this one I am in now. Skill acquisition will need to be paramount to student seat time. Practicing, memorization, and repetition in many subjects is becoming irrelevant due to AI. AI allows us to shift memorization to understanding. Many are predicting this change in education to take two to six years. In education I believe societal acceptance is the biggest factor determining obstacles and adoption. Many might consider AI a technical challenge, which I recognize there are questions of technological progress, but I believe regulation (and who owns that regulation), economic conditions, plus the societal factor make this, instead, an adaptive challenge.”
Yesterday it was fascinating to listen to my colleagues’ ideas and views on AI in other sectors, including healthcare. One theme that came out throughout the day was that no matter the sector we need proactive prescriptions, not random knee-jerk reactions. This includes being responsive to new sources of risk. In other words, we need to catch threats before they happen. We also need to identify threats before they become public.
In my sector of education the themes of there not being enough data and the lack of training or guidance for teachers to be successful using and facilitating student use of AI emerged. One thing we need to do is leverage and mine the data we have. One thing is clear; we must be vigilant in helping educators understand AI and how to teach about AI as well as using AI to facilitate learning. I loved Zarek Drozda‘s comment when he said, “Education is a vaccine misinformation.” We must not miss the opportunity to educate our children for dealing with and using AI.
Click on A National Center for AI in Education to read my proposal. You can also click on New Legislative Proposals to Deploy Artificial Intelligence Strategically to see all the FAS Policy Sprint proposals.
Those proposals are broken into four categories:
- AI Innovation, Research and Development, and Entrepreneurship
- AI Trust, Safety, and Privacy
- AI in Education
- AI in Healthcare
I applaud the Federation of American Scientists for doing this innovative crowdsourcing of expertise to bring together great minds for creating policy ideas related to artificial intelligence. It was such an honor to be on the journey with everyone.
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