Understanding The Arbitrary Signs

In my post, “Leadership Echolocation: How Big Are Your Ears?” I spoke about the Ladder of Inference. The idea is that we can’t help but try to make meaning of things. It’s how our human minds work. I thought it was genius how G. K. Chesterton worked this into one of the Father Brown Stories. He wrote, “The letter, however, was in cypher; and one very hard to follow, having been invented by children. Does that strike you as paradoxical? Don’t you know that the hardest signs to read are arbitrary ones? And if two children agree that ‘grunk’ means bedtime and ‘splosh’ means Uncle William, it would take an expert much longer to learn this than to expose any system of substituted letters or numbers.” In that passage, Chesterton highlighted an interesting paradox about ciphers and codes. While we often think that a complex or unfamiliar code would be harder to decipher, Chesterton, through Father Brown, argued that codes invented by children—simple, arbitrary signs—are actually more difficult for experts to decode because they lack an obvious logical pattern.

Children can create entirely arbitrary symbols for meanings like “bedtime” or “Uncle William,” these signs don’t follow any predictable rule. An expert trying to uncover the code would have to test many possibilities, which could take longer than simply recognizing that it’s a straightforward substitution system (like replacing letters systematically).
This idea underlines a key point: the perceived complexity of a cipher or language isn’t necessarily related to how many symbols it uses or how intricate it looks, but rather how predictable or patterned those symbols are. Arbitrary signs, despite their simplicity or randomness, can be the most challenging precisely because they defy the brain’s natural tendency to find meaning through patterns.
Now let’s connect this to Chris Argyris’ The Ladder of Inference model which described how individuals move from observable data and experiences to taking interpretive leaps—often jumping to conclusions without fully examining the data. When it comes to symbols or signs, humans tend to attach meaning based on their assumptions, biases, or patterns they recognize, sometimes skipping critical steps in understanding.
In the context of arbitrary or seemingly random symbols, the difficulty lies in the lack of clear data or patterns that can be reliably interpreted—making the “climb” up the ladder more challenging or even leading to false inferences. The symbols’ randomness prevents us from confidently moving through the rungs of the ladder, highlighting how our interpretive processes depend heavily on the clarity and structure of the data we observe.
So, if we’re trying to interpret arbitrary signs without sufficient context, we might prematurely jump to conclusions, which aligns with Argyris’ concept that our inference process can lead us astray if not carefully managed. Recognizing this can help us be more mindful of how we form beliefs and understand symbols that are inherently ambiguous or patternless.
Finding True Significance Through Humility and External Realities

In the chapter, “The Fairy Tale of Father Brown” in The Father Brown Stories, G. K. Chesterton highlighted the Prussian or German military and cultural attitude toward success in that time period. By saying that the character Otto “regarded success not as an incident but as a quality,” Chesterton pointed out that Otto saw success as an inherent and defining characteristic of a person or a nation, rather than something that happens by chance or circumstance.
Chesterton likely wanted us to understand that this mindset might lead to a rigid, prideful, and perhaps overly serious view of achievement—where success becomes a measure of identity and virtue itself. This can imply a sort of stubbornness or inflexibility, emphasizing internal qualities over external circumstances, which may have broader implications about the nature of pride, ambition, and how cultures or individuals perceive their own worth.
As a believer that seeking significance is much more important than success, this caused me to reflect on this story. Seeking significance over success emphasizes the importance of inner fulfillment, meaningful impact, and personal growth, rather than external achievements or recognition. This perspective aligns with valuing integrity, purpose, and authentic connections.
Chesterton’s idea about a sort of stubbornness or inflexibility—particularly when it involves internal qualities like pride or ambition—can sometimes lead to a rigid self-perception that may resist external realities or humility. It highlights how an overemphasis on internal worth might cultivate arrogance or a refusal to adapt, which can hinder genuine growth.
My focus on seeking significance encourages openness, humility, and internal alignment with purpose, fostering growth. Chesterton’s reflection warns of the pitfalls when internal qualities like pride become inflexible, potentially causing one to overlook humility or the value of external realities.
Embracing Life’s Challenges: The Power of Intentional Engagement and Genuine Experiences

I continue to be inspired by G. K. Chesterton’s collection of The Father Brown Stories. In Chapter 12 “The Fairy Tale of Father Brown” he wrote, “I wonder,” he said, “whether one would have real adventures in a place like this, if one put oneself in the way? It’s a splendid back-scene for them, but I always have a kind of feeling that they would fight you with pasteboard sabres more than real, horrible swords.” I believe Chesterton was reflecting on the nature of adventure and the settings in which it occurs. He suggested that while a picturesque or theatrical backdrop (like a quaint town or a staged scene) can seem like an ideal place for real adventures, such surroundings may actually diminish the authenticity of such experiences. The mention of “pasteboard sabres” implied that many perceived adventures are more like theatrical plays—full of façades and illusions—rather than genuine adventures or dangers.
Chesterton seemed to be emphasizing that true adventure involves real risk and stakes, which might be absent in overly controlled or theatrical environments. It’s a subtle commentary on the contrast between superficial excitement and authentic experience.

The phrase “if one put oneself in the way” suggested intentionally or proactively placing oneself in a position where one might encounter challenges, risks, or obstacles. In the context of the earlier comment about adventures being like theatrical plays, this phrase emphasizes the idea that genuine adventure requires an active choice to face real dangers, rather than merely observing or pretending.
Chesterton, through Father Brown, might have be implying that true courage and authentic experience come from deliberately stepping into situations where there’s actual risk, rather than avoiding danger or engaging only in superficial activities. It’s about taking responsibility for one’s actions and accepting the potential consequences, which elevates an experience from mere spectacle to something meaningful and genuine.
As a person who believes in long life learning, taking risks, and embracing the next journey of innovation and learning, this underscores the importance of intentional engagement with life’s challenges, rather than remaining a passive spectator. It’s a call to embrace real adventure through deliberate effort and willingness to face the stakes involved.
Harnessing Being Receptive, Understanding, & Acting

Yesterday, when discussing a current project with a great leader I have had the opportunity to serve as a mentor for, she shared some positive feedback from a team member she serves. This leader and the team member were having a one-on-one meeting and the team member told her that, as a leader, she practiced three great qualities: being receptive, understanding, and acting. This leader then shared that she had learned those three qualities from me. She told me I had modeled those for her. I tell you this story not to brag but to reinforce the power of modeling the qualities we espouse.
Now, let’s talk about being receptive, understanding, and acting. These are exceptional leadership qualities because they foster trust, collaboration, and effective problem-solving. Receptiveness allows us to listen genuinely and consider diverse perspectives, leading to more informed decisions. This receptiveness may even involve us being open minded to new ideas or ideas contrary to our own.
Understanding helps us empathize with our teams and stakeholders, creating a supportive environment that encourages engagement and loyalty. I have also learned that understanding also leads to appreciation of where the other person is coming from. Appreciation is an important part of understanding that I believe many times gets left out.
Acting promptly on insights and feedback demonstrates decisiveness and commitment, inspiring confidence and driving positive change. Together, these three attributes build a strong, cohesive team and enable us to navigate challenges with empathy and agility.
Container Pioneer: How Innovative Leadership Shaped the Future of Global Trade

Yesterday I had the opportunity to learn first hand about the Port of Savannah and container ship transportation. I posted about that experience in The Modern Container Port. That experience caused me to dig in and learn more about how the whole container shipping industry evolved. I learned that Malcolm McLean was the innovative, systems change leader who invented and patented containerized shipping. Over 90% of global shipping now happens using the TEU (Twenty Foot Equivalent Container Units) containers. That invention and standardization was said to have improved shipping efficiency by 25%. Now that’s innovation!

McLean’s invention of the shipping container and the semi trailers the containers can be mounted on offers a powerful leadership lesson in innovation and systems leadership by exemplifying how vision, boldness, and systemic thinking can revolutionize an entire industry. Here are some key takeaways:
- Challenging the Status Quo: McLean identified inefficiencies in traditional break-bulk cargo handling and questioned existing practices. Great leaders aren’t afraid to challenge conventional methods and look for transformative solutions.
- Innovative Thinking for Large-Scale Impact: His idea to standardize cargo into containers was groundbreaking, demonstrating the importance of thinking big and considering how innovations can positively impact multiple facets of an industry.
- Commitment to Vision: McLean persisted despite initial resistance, showing that dedication and resilience are essential for turning innovative ideas into reality.
- Systemic Change and Leadership: His invention didn’t just improve efficiency; it redefined global trade logistics, illustrating how visionary leadership can effect widespread change through strategic innovation.
- Embracing Risk and Learning: McLean’s journey underscores the importance of taking calculated risks and being open to learning from failures, which are vital traits for innovative leaders.
Malcolm McLean’s story teaches us that effective leadership involves recognizing opportunities for innovation, daring to challenge existing paradigms, use systems thinking to disrupt markets, and having the perseverance to implement game-changing solutions that benefit industries and communities worldwide.
The Modern Container Port

I had an incredible experience today! I had a private tour by Captain Dan of the Port of Savannah in Savannah, Georgia. The Port of Savannah is the largest single container terminal in the Western Hemisphere. Container shipping is measured in TEUs (Twenty Foot Equivalent Container Units). Last year the Port of Savannah saw 5.25 million TEUs moved. I had been really wanting to learn about this incredible port and my dream came true with Captain Dan.
I’m going to let my photos do some talking here:







As one of the nation’s busiest ports, Savannah handles a significant volume of containerized cargo, thanks to its deepwater ports, state-of-the-art terminals, and efficient infrastructure. The port’s strategic location, coupled with its expansive railroad and highway connections, makes it an ideal hub for distributing goods across the Southeast and beyond. Major shipping lines regularly call at Savannah, facilitating international trade, particularly with Asia, Europe, and Central America. The port’s ongoing investments in modernizing facilities and expanding capacity reflect its commitment to maintaining its competitive edge, supporting regional economic growth, and enabling seamless global commerce.
I made the comment to Captain Dan that I was excited for this learning today because every year I try to learn something new about the Savannah/Tybee Island, Georgia area when I am here. He said he was the same way in that he made sure he was learning and getting new certifications and qualifications each year. He then quoted Dave Ramsey as saying, “We should learn something new today and dispel the fear of what we don’t understand.” This conversation was a good reminder of how important it is for us to stay curious and keep learning. What new things do you want to learn?
Why Wait?

I had a person yesterday morning say to me, “Boy, you sure don’t wait around!” This was in response to a conversation we were having that resulted in needing to ask another person a question and I just picked up my phone and called that person and put them on speaker. One thing I have learned over the years is the more I do things immediately, like making a call, the better things turn out. This is especially true with difficult conversations. My theory is, why wait?
In yesterday’s context the conversation was not a difficult one, just one that it sped things up to get the answer right then. I hate it in meetings when someone says, “Let’s take that offline.” No! Let’s get it handled right now. Basically, I am a “get things done” person. Those that know me know I will a lot of times say, “Let’s do something, even if it’s wrong.” Now I know that is not always the best approach, but think about all the times when you or a group kept talking about something and the window of opportunity closed and passed you by.
A lot of times we put off difficult conversations, but what I have found is that is best just to get them done. I say this because many times the conversations don’t turn out to be as bad as we think they will be. Therefore, it is best to get those conversations done and over with so they are not hanging over our heads and stressing us out. This is what Brian Tracy called “eating the frog.” Tracy taught us that when we have a big challenge to go ahead and get it out of the way first. In other words, don’t wait around; get it done.
Leading Like Dolphins

Yesterday morning I had the opportunity to watch a pod of dolphins playing and fishing right next to the pier on Tybee Island. As I watched and admired I was reminded how dolphins are the perfect balance of intelligence, compassion, and adaptability that define inspiring and effective leadership. Dolphins can serve as a powerful metaphor for leadership because they also exemplify qualities such as intelligence, teamwork, communication, and resilience.
Just as dolphins work together seamlessly in pods, effective leaders foster collaboration and unity within their teams. The dolphins playful curiosity and adaptability symbolize the importance of innovation and open-mindedness in leadership.
Dolphins are highly adaptable in diverse environments and can quickly adjust their strategies. The best leaders are flexible and creative problem-solvers, especially when it comes to navigating changing circumstances. As effective communicators, dolphins use a complex system of sounds and gestures to communicate with each other. As leaders we must foster open, transparent communication within their teams to ensure everyone is aligned and engaged.
Embracing qualities like playfulness and adaptability—much like dolphins—can significantly enhance leadership effectiveness. By fostering a positive environment and valuing strong communication, we can build resilient and motivated teams capable of overcoming any challenge.
Inner Freedom: Shaping How We Perceive and Respond to the World

I wrote about freedom back in 2020 in Remember, Freedom Is Yours Until You Give It Up. Reading in G. K. Chesterton’s Autobiography this morning prompted me to reread my post and realize my words I wrote then are still relevant today. Then I read this from G. K. Chesterton this morning, “From the first vaguely, and of late more and more clearly, I have felt that the world is conceiving liberty as something that merely works outwards. And I have always conceived it as something that works inwards.” This caused me to think deeply about what Chesterton meant by this.

I believe Chesterton was highlighting a distinction between the superficial and deeper understandings of liberty. When he says that the world often sees liberty as something that “merely works outwards,” he’s referring to the common view that freedom is about external circumstances—such as political rights, legal freedoms, or outward expressions.
However, I’ve found from studying Chesterton that he believed that true liberty is more inward and spiritual. He conceived it as an internal state—a form of self-mastery or inner freedom—that influences how we think, feel, and make choices. In essence, he was emphasizing that genuine liberty begins within the individual, shaping how we perceive and respond to the world, rather than just external conditions or constraints.
It always amazes me how a couple of sentences from a great author can make a person think. Chesterton’s saying, “From the first vaguely, and of late more and more clearly, I have felt that the world is conceiving liberty as something that merely works outwards. And I have always conceived it as something that works inwards” did that for me. His perspective encourages looking inward for freedom—cultivating inner independence and moral integrity—rather than solely focusing on external rights or societal structures.
Soaring High: Embracing the Learning Journey to Master Kite Flying and Leadership

I love watching people flying kites on the beach. In particular, I love watching children having fun flying kites on the beach. Yesterday morning I looked on while a youngster had the productive struggle of learning to fly a kite. And, by the way, I am a big believer in productive struggle as a best practice for teaching and learning. The child’s parents were helping, but I’m pretty sure they were learning to fly a kite for the first time too. Of course, all of this led to an analogy.

Just like a child learning to fly a kite, someone stepping into a leadership role often faces uncertainty and challenges initially. The child’s productive struggle—feeling the wind, adjusting the tail, experimenting with different angles—mirrors how a new leader learns through trial and error, gaining confidence and skill over time. And a cool thing happened; all of the sudden the kite caught the wind just right and it was game on. Even from a distance I could tell the young person had that “Oh crap” moment of “It’s flying, now what do I do?” It was so much fun and so inspiring to watch. By the way: I’m pretty sure Orville Wright had that same “Oh Crap! I’m flying! Now what do I do?” moment on December 17, 1903!

Both situations emphasize the importance of patience, perseverance, and a willingness to learn. The child never once gave up when the kite dipped or struggled against the wind; instead, I could tell they were learning to read the conditions and adapt. Similarly, a leader who admits they don’t have all the answers (practices being vulnerable) and remains open to growth can develop resilience, wisdom, and better decision-making skills.

In essence, this analogy reminds us that embracing the discomfort of not knowing everything upfront allowed both the child and us as leaders, to develop competence, confidence, and a deeper understanding of our environments. It’s about valuing the journey of learning and trusting that with effort and openness, mastery—whether in flying a kite or leading others—is achievable.
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