Byron's Babbles

Plus + / Delta Δ

IMG_1993One of the tools I learned from my work in the Advanced Educational Leadership Program at the Harvard Graduate School of Education was how to do a Plus + / Delta Δ session at the end of a convening. I appreciated learning this from Dr. Liz City from Harvard University. She does this at the end of any convening or class I have been involved with. I have found this to be one of the greatest way to really find out what has gone well and what has not.

Here is how it works: At the end of the day or session we put up a board and put a + and a Δ on it. Then open it up to the group to give the positives from the day and the areas of improvement needed. I have found it to be a much more valuable experience if I do not start with positives or negatives and then switch to the other. The way I run the session both +s and Δs can be given together and not in any order. This way of doing it allows for pluses to be thought of when thinking about a delta and visa versa. As the discussion ensues all comments recorded in writing up on a foam board (see blog post picture).

I really believe this model does a couple of important things for the convened community. One big thing this process does is help to bring trust. Nothing can be off the table to bring up. More importantly, once a delta is on the table it is up to the leader/facilitator to make adjustments for the next convener. Or, if it is a plus, how do I, as facilitator continue to make sure this is a plus in the future. The second thing I believe happens using this way of collecting feedback is the depth of the information received and the amount of information. Let’s face it, getting surveys back is tough.

IMG_1979IMG_1971Furthermore, let me give you an example of the great information that a +/Δ session can give at the conclusion of a convening this past weekend. I always have butcher paper and crayons on the tables for participants to take notes, draw, doodle or whatever helps them learn. This convening was no different. The group of teacher leaders and school leaders I was working with were very much into graphic recording, both on the tables and when reporting out from small group work (see inset photos).

IMG_1994During the Plus / Delta session a participant said, “I have one that is both a plus and delta.” I said, “Great, lets talk about it.” She went on to say, “I really like the butcher paper and I took lots notes and made graphic. I really consider it a big plus.” She went on to say, “However, I wish we could use our doodles, notes, and graphics in a more intentional way.” I asked, “What do you mean by that and how could we do that?” The participant said, “Maybe we could do a gallery walk at different times during the day and reflect on the work of our fellow participants.” How cool was that! Participants taking ownership of making a convening designed for them better. It doesn’t get any better than that! I would argue that we would have never got to that level of discussion in a survey. Needless to say, we will build in intentional activities to learn from the butcher paper captured work of our participants. Exciting stuff!

I would encourage you to find your Pluses + and Deltas Δ.

 

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